I know very little about computers and have tried my very best over the last few days to figure out how to analyse my blue screens to no avail. I've been getting blue screens on and off over the last few weeks. Usually they flash by so quickly that I can't see the codes, but this last one which occurred today I saw BUGCODE_USB_DRIVER. I've also had little notifications while using my computer that the USB device wasn't recognized or not functioning, even when there was no USB device plugged into the computer. None of the devices I have plugged in have had any problems functioning that I can remember.
I tried to update the USB drivers found under Device Manager, but it said they were all up-to-date. I can't think of any new USB devices that I've tried using that could have started the problem, but I could be remembering incorrectly.
I saw that on these forums, people usually request a readout from the minidump file after a BSOD. I've been trying for hours to figure out how to do that, with no success. I downloaded windows debugging tools and a symbol package, tried using command prompt to open the dmp file in windbg, but it told me it couldn't locate the file (and I triple-checked the file path, but this was my first time using the command prompt...). I then tried opening it from the debugger itself, put in the path to the symbol package and then tried to 'open crash dump', but upon selecting the proper file was told that I didn't have permission to open the file (even though I am the administrator).
I also tried running a disc check, but didn't really know what I was looking at.
If anyone can help me through this, I would be extremely grateful.
*I also have the worst timing of all time - I am leaving the country this Sunday, but thought I should post this before I left in case I could resolve the problem before leaving my laptop for a month. Barring that, perhaps when I get back, there will be some helpful posts to look at to get me started in the right direction.
Thanks in advance
Edited by nightheron12, 23 May 2014 - 01:22 AM.