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Really slow Windows 8 Pro Laptop ... Help appreciated


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18 replies to this topic

#1 Zellomugi

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Posted 22 May 2014 - 08:09 PM

Hello there. I decided to take the initiative and try and clean up my laptop after getting it for christmas in 2012 or so... anyway, i just want to clean it up and get it running to how it was before my friends and i started sharing it and doing whatever with it. It's basically mine now (and im not sharing it) so i use it more often than usual. I'm doing online schooling and would like to speed everything up so i can get my work and whatnot done faster. Thanks.
 
I'm basically starting off by doing what I found on "http://www.bleepingcomputer.com/forums/t/503054/sluggish-laptop-running-windows-8/". Sorry if that's not advised but it sounded legit.
 
1) Speccy Link - http://speccy.piriform.com/results/oCjWvI4LglKfur6zgNIkzTI
2) (attached adwcleaners0.txt, hope it helps?)
3) (attached result from minitoolbox too as it was a lot to post and i kinda felt uncomfortable putting everything out there, hope you understand)

Attached Files


Edited by Zellomugi, 22 May 2014 - 08:11 PM.


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#2 Willy22

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Posted 23 May 2014 - 12:35 PM

- Did you run Malwarebytes ?



#3 dc3

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Posted 23 May 2014 - 01:54 PM

Please post the text for the MiniToolBox and AdwCleaner in your topic.
 
I have an aversion to downloading things that I don't know exactly what their content is.
 
Since you have been sharing this computer and don't know exactly what has been done with it when it has been out of sight I would suggest running at least two scan to make sure you are not infected.


Please run the ESET OnlineScan

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

 

 
Please download Malwarebytes Anti-Malware.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
mbamreplace_zps3ead4824.png
 
 
4)  When the scan is complete the results will be displayed.  Click on Quarantine All, then click on Apply Actions
 
mbam4_zps23e52ad4.png
 
 
5)  To complete any actions taken you will be asked if you want to restart your computer, click on Yes
 
 mbam4_zps490948cc.png
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items.  Copy and paste this in your next post.
 
 
You should have Updates turned on, you can set it so you can pick and choose what gets loaded, but a lot of these updates are important for security purposes.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 boopme

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Posted 23 May 2014 - 02:11 PM

Moved to the Am I infected forum as that is where malware removal needs to be done.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Zellomugi

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Posted 24 May 2014 - 06:26 AM

@Arachibutyrophobia

 

MiniToolBox Data:

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Lone (administrator) on 22-05-2014 at 21:03:45
Running from "C:\Users\Lone\Downloads"
Microsoft Windows 8 Pro  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/22/2014 09:02:34 PM) (Source: TOSHIBA Service Station) (User: )
Description: TSS Load: could not communicate with TMachInfo service
 
Error: (05/22/2014 09:02:34 PM) (Source: TOSHIBA Service Station) (User: )
Description: Cannot start service TMachInfo on computer '.'.
 
Error: (05/22/2014 09:01:57 PM) (Source: Software Protection Platform Service) (User: )
Description: Update Windows license and product key tokens failed with 0x80070005.
 
Error: (05/22/2014 08:58:39 PM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path validation failed. Error: typeId=25, authorId=9, vendorId=0, vendorType=0
 
Error: (05/22/2014 08:58:39 PM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path validation failed. Error: typeId=25, authorId=9, vendorId=0, vendorType=0
 
Error: (05/22/2014 08:56:03 PM) (Source: TOSHIBA Service Station) (User: )
Description: TSS Load: could not communicate with TMachInfo service
 
Error: (05/22/2014 08:56:03 PM) (Source: TOSHIBA Service Station) (User: )
Description: Cannot start service TMachInfo on computer '.'.
 
Error: (05/22/2014 08:55:54 PM) (Source: Software Protection Platform Service) (User: )
Description: Update Windows license and product key tokens failed with 0x80070005.
 
Error: (05/22/2014 08:52:48 PM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path validation failed. Error: typeId=25, authorId=9, vendorId=0, vendorType=0
 
Error: (05/22/2014 08:52:48 PM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path validation failed. Error: typeId=25, authorId=9, vendorId=0, vendorType=0
 
 
System errors:
=============
Error: (05/22/2014 09:03:41 PM) (Source: Service Control Manager) (User: )
Description: The qengine service failed to start due to the following error: 
%%1053
 
Error: (05/22/2014 09:03:41 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the qengine service to connect.
 
Error: (05/22/2014 09:03:10 PM) (Source: Service Control Manager) (User: )
Description: The qengine service failed to start due to the following error: 
%%1053
 
Error: (05/22/2014 09:03:10 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the qengine service to connect.
 
Error: (05/22/2014 09:02:39 PM) (Source: Service Control Manager) (User: )
Description: The qengine service failed to start due to the following error: 
%%1053
 
Error: (05/22/2014 09:02:39 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the qengine service to connect.
 
Error: (05/22/2014 09:02:08 PM) (Source: Service Control Manager) (User: )
Description: The qengine service failed to start due to the following error: 
%%1053
 
Error: (05/22/2014 09:02:08 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the qengine service to connect.
 
Error: (05/22/2014 09:01:23 PM) (Source: Service Control Manager) (User: )
Description: The qengine service failed to start due to the following error: 
%%1053
 
Error: (05/22/2014 09:01:23 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the qengine service to connect.
 
 
Microsoft Office Sessions:
=========================
Error: (05/22/2014 09:02:34 PM) (Source: TOSHIBA Service Station)(User: )
Description: TSS Load: could not communicate with TMachInfo service
 
Error: (05/22/2014 09:02:34 PM) (Source: TOSHIBA Service Station)(User: )
Description: Cannot start service TMachInfo on computer '.'.
 
Error: (05/22/2014 09:01:57 PM) (Source: Software Protection Platform Service)(User: )
Description: 0x80070005
 
Error: (05/22/2014 08:58:39 PM) (Source: Microsoft-Windows-EapHost)(User: NT AUTHORITY)
Description: Eap method DLL path25900
 
Error: (05/22/2014 08:58:39 PM) (Source: Microsoft-Windows-EapHost)(User: NT AUTHORITY)
Description: Eap method DLL path25900
 
Error: (05/22/2014 08:56:03 PM) (Source: TOSHIBA Service Station)(User: )
Description: TSS Load: could not communicate with TMachInfo service
 
Error: (05/22/2014 08:56:03 PM) (Source: TOSHIBA Service Station)(User: )
Description: Cannot start service TMachInfo on computer '.'.
 
Error: (05/22/2014 08:55:54 PM) (Source: Software Protection Platform Service)(User: )
Description: 0x80070005
 
Error: (05/22/2014 08:52:48 PM) (Source: Microsoft-Windows-EapHost)(User: NT AUTHORITY)
Description: Eap method DLL path25900
 
Error: (05/22/2014 08:52:48 PM) (Source: Microsoft-Windows-EapHost)(User: NT AUTHORITY)
Description: Eap method DLL path25900
 
 
=========================== Installed Programs ============================
 
Adobe Reader X (10.1.8) (Version: 10.1.8)
Adobe Shockwave Player + Authorware Web Player (Version: v12.0.0.112)
Advanced System Optimizer (Version: 3.5.1000.15559)
AMD Accelerated Video Transcoding (Version: 12.10.100.30328)
AMD APP SDK Runtime (Version: 10.0.938.2)
AMD Catalyst Install Manager (Version: 8.0.911.0)
AMD Fuel (Version: 2013.0328.2218.38225)
AMD VISION Engine Control Center (Version: 2013.0328.2218.38225)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
AVG 2013 (Version: 13.0.3462)
AVG 2013 (Version: 13.0.3681)
AVG 2013 (Version: 2013.0.3462)
AVG PC TuneUp 2014 (en-US) (Version: 14.0.1001.38)
AVG PC TuneUp Language Pack (en-US) (Version: 12.0.4000.108)
BitTorrent (Version: 7.9.1.31141)
Blue Coat K9 Web Protection (Version: 4.4.268)
Bonjour (Version: 3.0.0.10)
calibre (Version: 1.9.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2013.0328.2218.38225)
Catalyst Control Center Localization All (Version: 2013.0328.2218.38225)
CCC Help Chinese Standard (Version: 2013.0328.2217.38225)
CCC Help Chinese Traditional (Version: 2013.0328.2217.38225)
CCC Help Czech (Version: 2013.0328.2217.38225)
CCC Help Danish (Version: 2013.0328.2217.38225)
CCC Help Dutch (Version: 2013.0328.2217.38225)
CCC Help English (Version: 2013.0328.2217.38225)
CCC Help Finnish (Version: 2013.0328.2217.38225)
CCC Help French (Version: 2013.0328.2217.38225)
CCC Help German (Version: 2013.0328.2217.38225)
CCC Help Greek (Version: 2013.0328.2217.38225)
CCC Help Hungarian (Version: 2013.0328.2217.38225)
CCC Help Italian (Version: 2013.0328.2217.38225)
CCC Help Japanese (Version: 2013.0328.2217.38225)
CCC Help Korean (Version: 2013.0328.2217.38225)
CCC Help Norwegian (Version: 2013.0328.2217.38225)
CCC Help Polish (Version: 2013.0328.2217.38225)
CCC Help Portuguese (Version: 2013.0328.2217.38225)
CCC Help Russian (Version: 2013.0328.2217.38225)
CCC Help Spanish (Version: 2013.0328.2217.38225)
CCC Help Swedish (Version: 2013.0328.2217.38225)
CCC Help Thai (Version: 2013.0328.2217.38225)
CCC Help Turkish (Version: 2013.0328.2217.38225)
ccc-utility64 (Version: 2013.0328.2218.38225)
Cisco PEAP Module (Version: 1.1.6)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
FastStone Capture 6.7 (Version: 6.7)
Google Chrome (Version: 34.0.1847.137)
Google Update Helper (Version: 1.3.24.7)
Index.dat Viewer Packages
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.5)
Logitech SetPoint 6.61 (Version: 6.61.15)
Malwarebytes Anti-Malware version 2.0.1.1004 (Version: 2.0.1.1004)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office (Version: 14.0.6120.5004)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Runtime (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Movie Maker (Version: 16.4.3505.0912)
Mozilla Firefox 29.0.1 (x86 en-US) (Version: 29.0.1)
Mozilla Maintenance Service (Version: 29.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
Origin (Version: 8.6.3.49)
Overwolf (Version: 0.51.325)
Photo Gallery (Version: 16.4.3505.0912)
PlayReady PC Runtime amd64 (Version: 1.3.0)
QuickTime (Version: 7.74.80.86)
Qustodio (Version: 150.1.1555.0)
RaidCall (Version: 7.3.0-1.0.10926.49)
Realtek Card Reader (Version: 6.3.273.37)
Realtek High Definition Audio Driver (Version: 6.0.1.7083)
REALTEK Wireless LAN Driver (Version: 1.00.0238)
Realtek WLAN Driver (Version: 2.00.0020)
Revo Uninstaller Pro 3.0.7 (Version: 3.0.7)
SAM CoDeC Pack (Version: 5.10)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skype™ 6.1 (Version: 6.1.129)
Speccy (Version: 1.26)
Spybot - Search & Destroy (Version: 2.2.25)
Steam
Synaptics Pointing Device Driver (Version: 16.2.10.5)
TeamSpeak 3 Client (Version: 3.0.14)
Toshiba App Place (Version: 1.0.6.3)
TOSHIBA Application Installer (Version: 9.0.1.4)
TOSHIBA Audio Enhancement (Version: 1.0.2.8)
Toshiba Book Place (Version: 3.1.9534)
TOSHIBA Desktop Assist (Version: 1.00.0007.00002)
TOSHIBA eco Utility (Version: 2.0.0.6414)
TOSHIBA Function Key (Version: 1.00.6425)
TOSHIBA Quality Application (Version: 1.0.8)
TOSHIBA Recovery Media Creator (Version: 2.2.0.54043005)
TOSHIBA Service Station (Version: 2.4.4)
TOSHIBA System Driver (Version: 1.00.0013)
TOSHIBA System Settings (Version: 1.00.0002.32002)
TOSHIBA User's Guide (Version: 1.00.02)
TOSHIBA VIDEO PLAYER (Version: 5.1.0.12-A)
TOSHIBARegistration (Version: 1.1.6)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Visual C++ 2008 Runtime (x64) (Version: 1.0.1)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
VLC media player 2.0.8 (Version: 2.0.8)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
WinZip 15.0 (Version: 15.0.9302)
Xvid MPEG-4 Video Codec
 
========================= Memory info: ===================================
 
Percentage of memory in use: 42%
Total physical RAM: 3678.25 MB
Available physical RAM: 2113.7 MB
Total Pagefile: 7390.25 MB
Available Pagefile: 5491.49 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.99 MB
 
========================= Partitions: =====================================
 
1 Drive c: (TI10653500D) (Fixed) (Total:287.86 GB) (Free:140.62 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\BRANDONEZZARDPC
 
Administrator            Guest                    Lone                     
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****

 

 

 

AdwCleaner Data:

# AdwCleaner v3.210 - Report created 22/05/2014 at 20:25:03
# Updated 19/05/2014 by Xplode
# Operating System : Windows 8 Pro  (64 bits)
# Username : Lone - BRANDONEZZARDPC
# Running from : C:\Users\Lone\Downloads\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
Service Found : vToolbarUpdater17.0.12
 
***** [ Files / Folders ] *****
 
File Found : C:\END
Folder Found : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Found : C:\Program Files (x86)\driver-soft
Folder Found : C:\ProgramData\Systweak
Folder Found : C:\Users\Lone\AppData\Local\DownBook
Folder Found : C:\Users\Lone\AppData\Local\Google\Chrome\User Data\Default\Extensions\adpkifcfcacgmnggcbpbjbkdijciiigm
Folder Found : C:\Users\Lone\AppData\LocalLow\AVG SafeGuard toolbar
Folder Found : C:\Users\Lone\AppData\LocalLow\Yandex
Folder Found : C:\Users\Lone\AppData\Roaming\pccustubinstaller
Folder Found : C:\Users\Lone\AppData\Roaming\Systweak
Folder Found : C:\Users\Lone\Documents\Systweak
Folder Found : C:\Windows\System32\ljkb
Folder Found : C:\Windows\SysWOW64\ARFC
Folder Found : C:\Windows\SysWOW64\WNLT
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\AppDataLow\Software\SmartBar
Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\IM
Key Found : HKCU\Software\InstallCore
Key Found : HKCU\Software\systweak
Key Found : [x64] HKCU\Software\Conduit
Key Found : [x64] HKCU\Software\IM
Key Found : [x64] HKCU\Software\InstallCore
Key Found : [x64] HKCU\Software\systweak
Key Found : HKLM\Software\AVG Security Toolbar
Key Found : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Found : HKLM\SOFTWARE\Classes\AppID\{9DC8FA51-B596-4F77-802C-5B295919C205}
Key Found : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3E28F712-0D6C-4EE3-AC8C-8F060F5D7C33}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{533403E2-6E21-4615-9E28-43F4E97E977B}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{6CE321DA-DC11-45C6-A0FC-4E8A7D978ABC}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{6EEBC7FF-67DA-4B90-9251-C2C5696E4B48}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{74137531-80F7-406F-9543-7D11385FA8C8}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{832599B2-55BF-4437-8F3E-030CF5AEB262}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{9B7B034B-944A-4261-B487-862F642F7615}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE91F9CE-0900-4E2A-B673-F3F6E4FC54D9}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{B1A429DB-FB06-4645-B7C0-0CC405EAD3CD}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{DD67706E-819E-4EBD-BF8D-6D6147CC7A49}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{F62A4AF9-58B4-4FEC-89CC-D717A547D8E8}
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Found : HKLM\SOFTWARE\Classes\PCProxy.DataContainer
Key Found : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Found : HKLM\Software\systweak
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v0.0.0.0
 
Setting Found : HKCU\Software\Microsoft\Internet Explorer\Main [Secondary Start Pages] - hxxp://mystart.toshiba.com
Setting Found : HKCU\Software\Microsoft\Internet Explorer\Main [Default_Secondary_Page_URL] - hxxp://mystart.toshiba.com
Setting Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Secondary_Page_URL] - hxxp://mystart.toshiba.com
Setting Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Secondary Start Pages] - hxxp://mystart.toshiba.com
 
-\\ Mozilla Firefox v29.0.1 (en-US)
 
[ File : C:\Users\Lone\AppData\Roaming\Mozilla\Firefox\Profiles\oreuhyh3.default\prefs.js ]
 
 
-\\ Google Chrome v34.0.1847.137
 
[ File : C:\Users\Lone\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Found [Extension] : adpkifcfcacgmnggcbpbjbkdijciiigm
Found [Extension] : ndibdjnfmopecpmkdieinmbadjfpblof
 
*************************
 
AdwCleaner[R0].txt - [6487 octets] - [22/05/2014 20:25:03]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [6547 octets] ##########
Malwarebytes Log:
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/24/2014
Scan Time: 5:40:57 AM
Logfile: malwarebytes log.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.05.24.01
Rootkit Database: v2014.05.21.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Lone
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 272061
Time Elapsed: 1 hr, 18 min, 13 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 4
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\signatures, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\updates, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\Users\Lone\AppData\Roaming\Systweak\Advanced System Protector, Quarantined, [5dd44015394288aee7cc690cad55af51], 
 
Files: 25
RiskWare.Tool.CK, C:\Users\Lone\Desktop\EasyAccount.exe, Quarantined, [ec450c49f38886b0d4b4efc9d928f50b], 
RiskWare.Tool.CK, C:\$RECYCLE.BIN\S-1-5-21-1235562748-129177196-2142763813-1001\$R8K15HQ\EasyAccount.exe, Quarantined, [ab8658fd364547ef7d0b50680ef3857b], 
RiskWare.Tool.CK, C:\Users\Lone\Downloads\Easy Account.zip, Quarantined, [4ce5c2933c3f92a4008828906899e719], 
RiskWare.Tool.CK, C:\Users\Lone\Downloads\EA_1.7.rar, Quarantined, [1a1724310873082e8ff9358354ad28d8], 
PUP.Optional.WebSys, C:\Users\Lone\Downloads\index-dat-viewer_setup.exe, Quarantined, [0130b2a35b2040f69e551035020229d7], 
PUP.Optional.Superfish.A, C:\Users\Lone\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.superfish.com_0.localstorage, Quarantined, [ba771243dba0ca6c35358c0027db47b9], 
PUP.Optional.Superfish.A, C:\Users\Lone\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.superfish.com_0.localstorage-journal, Quarantined, [53de094cc2b9c571ee7c8a02669c22de], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\signatures\completedatabase.db, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\signatures\Cookies.bin, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\signatures\DigSign.bin, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\signatures\FilePaths.bin, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\signatures\FileSignature.bin, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\signatures\Folders.bin, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\signatures\Md5.bin, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\signatures\Registry.bin, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\signatures\SetupSign.bin, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\signatures\StrSetupSign.bin, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\updates\1545completedatabase.zip, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\updates\1808mupdate.zip, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\updates\1809update.zip, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\ProgramData\Systweak\Advanced System Protector\updates\1810update.zip, Quarantined, [de5310456813c670278c87ee23dfab55], 
PUP.Optional.AdvancedSystemProtector.A, C:\Users\Lone\AppData\Roaming\Systweak\Advanced System Protector\ASPLog.txt, Quarantined, [5dd44015394288aee7cc690cad55af51], 
PUP.Optional.AdvancedSystemProtector.A, C:\Users\Lone\AppData\Roaming\Systweak\Advanced System Protector\QDetail.db, Quarantined, [5dd44015394288aee7cc690cad55af51], 
PUP.Optional.AdvancedSystemProtector.A, C:\Users\Lone\AppData\Roaming\Systweak\Advanced System Protector\Settings.db, Quarantined, [5dd44015394288aee7cc690cad55af51], 
PUP.Optional.AdvancedSystemProtector.A, C:\Users\Lone\AppData\Roaming\Systweak\Advanced System Protector\Update.ini, Quarantined, [5dd44015394288aee7cc690cad55af51], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#6 dc3

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Posted 24 May 2014 - 10:59 AM

Please download Junkware Removal Tool.
 
Open your browser and go to Downloads, then click on the Junkware Removal Tool to install it.  
 
Click on Run to initiate the installation.
 
To avoid potential conflicts, temporarily disable your antivirus and firewall.  You will want to be offline when you do this.
 
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select Run as Administrator.
 
The tool will open and start scanning your system.
 
Please be patient as this can take a while to complete depending on your system's specifications.
 
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.  Copy and this and then post this in your topic.
 
 

 
Double click on the download and choose to run the program.
 
A screen similar to the one below will open, click any key to run the program.
 
securitycheck_zpscfb86945.png
 
When the scan is finished there will be a log, copy and then paste your log in your next post.

Edited by dc3, 24 May 2014 - 11:00 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 Zellomugi

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Posted 24 May 2014 - 05:12 PM

Esetscan data:
 
C:\Users\Lone\AppData\Local\Temp\115895779.Uninstall\uninstaller.exe Win32/InstallCore.PC potentially unwanted application deleted - quarantined
C:\Users\Lone\Desktop\rcsetup142.exe Win32/Bundled.Toolbar.Google.E potentially unsafe application deleted - quarantined
C:\Users\Lone\Downloads\ccsetup405.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted - quarantined
C:\Users\Lone\Downloads\spsetup126.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted - quarantined
C:\Users\Lone\Downloads\super-mario-cross.exe a variant of Win32/InstallCore.BY potentially unwanted application deleted - quarantined
C:\Users\Lone\Downloads\Faststone Capture 6.7 [Full (Corporate License) + Portable]\FScapture 6.701\keygen.exe a variant of Win32/Keygen.CZ potentially unsafe application deleted - quarantined
C:\Windows.old(1)\Program Files\Windows Defender\en-US\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WSSetup[1].exe a variant of Win32/Toolbar.Perion.G potentially unwanted application deleted - quarantined


#8 Zellomugi

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Posted 24 May 2014 - 06:11 PM

Junkware removal tool thing:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 8 Pro x64
Ran by Lone on Sat 05/24/2014 at 18:25:06.75
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-1235562748-129177196-2142763813-1001\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL


#9 dc3

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Posted 24 May 2014 - 06:19 PM

At this point I would have to conclude that the computer is clean.

 

Does it run any better?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 Zellomugi

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Posted 24 May 2014 - 08:15 PM

Yes. It actually does!

 

Do you have any other advice though? I frequently get (not responding) messages on anything I open, whether it be folders or windowed videogames or websites and things of that sort.

 

The speed has increased significantly and I think you and the community for that. But I'm wondering if it can go faster. Just wanted to know if you had any other information a clueless uniformed electronics user like me could benefit from.

 

thanks!!



#11 dc3

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Posted 25 May 2014 - 10:29 AM

I'm glad to hear that it is running appreciably better, that was the goal.

 

When you get these error messages please write them down so you can post them exactly as they appear.  This is important in determining what the errors are addressing.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 boopme

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Posted 27 May 2014 - 01:49 PM

I may suggest you update your Antivirus to 2014

Also in control Panel Uninstall these.

Adobe Reader X (10.1.8) (Version: 10.1.8)
Java 7 Update 45 (Version: 7.0.450)

Reboot.

install Adobe Reader XI
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Zellomugi

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Posted 28 May 2014 - 02:12 PM

Update: May 28th, 2014

 

I may suggest you update your Antivirus to 2014

Also in control Panel Uninstall these.

Adobe Reader X (10.1.8) (Version: 10.1.8)
Java 7 Update 45 (Version: 7.0.450)

Reboot.

install Adobe Reader XI

 

1) Uninstalled Adobe Reader X (10.1.8) (Version: 10.1.8)

2) Uninstalled Java 7 Update 45 (Version: 7.0.450)

3) Installed Adobe Reader XI

 

Read a thread called: http://www.bleepingcomputer.com/forums/t/533643/pc-running-slower-high-cpu-usage/

 

I'd post all that information about the motherboard and cpu and whatnot but I don't know exactly where to find it, help?



#14 boopme

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Posted 28 May 2014 - 09:38 PM

These were outdated and exploitable by malware so we removed them.
Java we left off as you do not need it. If the day comes that something requires it you can then download the latest version.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 Zellomugi

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Posted 29 May 2014 - 01:17 AM

Man. People like you are so awesome. I really don't know anything about anything and I'm learning so much!

 

Is there honestly anything else I should do? Like, is there anything other than what I've already done that I SHOULD do? If I didn't know what you told me, what ELSE do I not know? You know what I mean?






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