Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Run DLL


  • Please log in to reply
12 replies to this topic

#1 rhgced72

rhgced72

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 22 May 2014 - 05:12 AM

On booting up, I use Windows 8.1 I get a Run DLL message which tells me the particular module cannot be found.  How can I correct this situation.



BC AdBot (Login to Remove)

 


m

#2 dc3

dc3

    Bleeping Treehugger


  • Members
  • 29,991 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:05:58 PM

Posted 22 May 2014 - 10:44 AM

What exactly is this error message?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 rhgced72

rhgced72
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 22 May 2014 - 03:20 PM

The specific error message reads

 

Run DLL

There was a problem starting

(address)

The specific module could not be found.



#4 dc3

dc3

    Bleeping Treehugger


  • Members
  • 29,991 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:05:58 PM

Posted 22 May 2014 - 03:22 PM

What is the address?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 dc3

dc3

    Bleeping Treehugger


  • Members
  • 29,991 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:05:58 PM

Posted 22 May 2014 - 03:25 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 rhgced72

rhgced72
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 23 May 2014 - 04:12 AM

MiniToolBox by Farbar Version: 23-01-2014
Ran by Cedric (administrator) on 23-05-2014 at 11:05:52
Running from "C:\Users\Cedric\Downloads"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/23/2014 11:02:08 AM) (Source: Application Error) (User: )
Description: Faulting application name: GoogleUpdate.exe, version: 1.3.21.103, time stamp: 0x4f3c6d6c
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000223e0
Faulting process id: 0xafc
Faulting application start time: 0xGoogleUpdate.exe0
Faulting application path: GoogleUpdate.exe1
Faulting module path: GoogleUpdate.exe2
Report Id: GoogleUpdate.exe3

Error: (05/23/2014 10:50:08 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/08/2014 05:35:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/04/2014 11:09:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6006

Error: (05/04/2014 11:09:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6006

Error: (05/04/2014 11:09:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/04/2014 11:09:38 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4992

Error: (05/04/2014 11:09:38 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4992

Error: (05/04/2014 11:09:38 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/04/2014 11:09:37 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3994


System errors:
=============
Error: (05/08/2014 05:31:22 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service did not shut down properly after receiving a preshutdown control.

Error: (05/04/2014 03:18:30 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (05/04/2014 03:18:00 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (05/03/2014 03:20:10 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (05/03/2014 03:05:03 AM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with service-specific error %%-536753635.

Error: (05/03/2014 03:05:02 AM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with service-specific error %%-536753635.

Error: (05/03/2014 03:05:01 AM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with service-specific error %%-536753635.

Error: (05/03/2014 03:05:00 AM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with service-specific error %%-536753635.

Error: (05/03/2014 03:04:59 AM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with service-specific error %%-536753635.

Error: (05/03/2014 03:04:58 AM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with service-specific error %%-536753635.


Microsoft Office Sessions:
=========================
Error: (05/23/2014 11:02:08 AM) (Source: Application Error)(User: )
Description: GoogleUpdate.exe1.3.21.1034f3c6d6cntdll.dll6.1.7601.18247521ea8e7c0000005000223e0afc01cf7663d74b77cdC:\Program Files (x86)\Google\Update\GoogleUpdate.exeC:\Windows\SysWOW64\ntdll.dllea967ac1-e258-11e3-a25b-d4bed99564f7

Error: (05/23/2014 10:50:08 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/08/2014 05:35:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/04/2014 11:09:39 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6006

Error: (05/04/2014 11:09:39 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6006

Error: (05/04/2014 11:09:39 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/04/2014 11:09:38 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4992

Error: (05/04/2014 11:09:38 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4992

Error: (05/04/2014 11:09:38 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/04/2014 11:09:37 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3994


=========================== Installed Programs ============================

ABBYY FineReader 11 (Version: 11.11.136)
Adobe AIR (Version: 2.6.0.19120)
Adobe Creative Cloud (Version: 2.2.1.260)
Adobe Flash Player 13 ActiveX (Version: 13.0.0.206)
Adobe Photoshop Elements 11 (Version: 11.0)
Adobe Reader X MUI (Version: 10.0.0)
Akamai NetSession Interface
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Ask Toolbar (Version: 1.15.23.0)
Ask Toolbar (Version: 12.10.6.48)
Ask Toolbar Updater (Version: 1.2.5.36191)
AVG 2014 (Version: 14.0.3950)
AVG 2014 (Version: 14.0.4570)
AVG 2014 (Version: 2014.0.4570)
AVG PC TuneUp 2014 (en-US) (Version: 14.0.1001.423)
AVG PC TuneUp 2014 (Version: 14.0.1001.423)
AVG Security Toolbar (Version: 18.1.0.443)
BibleWorks 8 (Version: 1.00.000)
Bing Bar (Version: 7.3.132.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
Blio (Version: 2.3.7140)
Bonjour (Version: 3.0.0.10)
Canon Easy-PhotoPrint EX (Version: 4.1.6)
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool (Version: 3.1.1)
Canon MG8200 series MP Drivers
Canon MP Navigator EX 5.0
Canon My Image Garden (Version: 1.1.1)
Canon My Image Garden Design Files (Version: 1.0.1)
Canon My Printer (Version: 3.1.0)
Canon Quick Menu (Version: 2.1.0)
Corel Graphics - Windows Shell Extension (Version: 15.2.0.686)
Corel Graphics - Windows Shell Extension (Version: 15.2.686)
Corel Graphics - Windows Shell Extension 64 Bit (Version: 15.2.686)
CorelDRAW Graphics Suite X5 - Capture (Version: 15.3)
CorelDRAW Graphics Suite X5 - Common (Version: 15.3)
CorelDRAW Graphics Suite X5 - Connect (Version: 15.3)
CorelDRAW Graphics Suite X5 - Custom Data (Version: 15.3)
CorelDRAW Graphics Suite X5 - Draw (Version: 15.3)
CorelDRAW Graphics Suite X5 - EN (Version: 15.3)
CorelDRAW Graphics Suite X5 - Filters (Version: 15.3)
CorelDRAW Graphics Suite X5 - FontNav (Version: 15.3)
CorelDRAW Graphics Suite X5 - IPM (Version: 15.3)
CorelDRAW Graphics Suite X5 - KPT Collection
CorelDRAW Graphics Suite X5 - KPT Collection (Version: 1.00.0000)
CorelDRAW Graphics Suite X5 - PHOTO-PAINT (Version: 15.3)
CorelDRAW Graphics Suite X5 - Photozoom Plugin (Version: 15.3)
CorelDRAW Graphics Suite X5 - Redist (Version: 15.3)
CorelDRAW Graphics Suite X5 - Setup Files (Version: 15.3)
CorelDRAW Graphics Suite X5 - VBA (Version: 15.3)
CorelDRAW Graphics Suite X5 - VideoBrowser (Version: 15.3)
CorelDRAW Graphics Suite X5 - VSTA (Version: 15.3)
CorelDRAW Graphics Suite X5 - WT (Version: 15.3)
CorelDRAW Graphics Suite X5 (Version: 15.3)
CorelDRAW® Graphics Suite X5 (Version: 15.2.0.686)
Creative Software AutoUpdate (Version: 1.40)
Creative Sound Blaster Properties x64 Edition
CutePDF Professional 3.7 (Evaluation)
CutePDF Writer 3.0 (Version: 3.0)
CyberLink PowerDVD 9.5 (Version: 9.5.1.4418)
D3DX10 (Version: 15.4.2368.0902)
Deep Fritz 13 (Version: 13.10.0.0)
Dell DataSafe Local Backup - Support Software (Version: 9.4.61)
Dell DataSafe Local Backup (Version: 9.4.61)
Dell DataSafe Online (Version: 2.1.19634)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell MusicStage (Version: 1.6.225.0)
Dell PhotoStage (Version: 1.5.0.65)
Dell Stage (Version: 1.7.209.0)
Dell Stage Remote (Version: 2.0.0.43)
Dell System Detect (Version: 4.0.5.6)
Dell VideoStage (Version: 1.3.0.2214)
DirectX 9 Runtime (Version: 1.00.0000)
DriverUpdate (Version: 2.2.30452)
DW WLAN Card (Version: 5.60.48.35)
eBay (Version: 1.4.0)
Elements 11 Organizer (Version: 11.0)
e-Sword (Version: 10.01.0000)
Family Tree Maker 2012 (Version: 21.0.388)
Fractal eXtreme 64-bit (Version: 2.2.2)
Google Chrome (Version: 34.0.1847.131)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.5111.1712)
Google Update Helper (Version: 1.3.24.7)
Host OpenAL (Version: 1.00)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Rapid Storage Technology (Version: 10.6.0.1002)
Java 7 Update 55 (Version: 7.0.550)
Java Auto Updater (Version: 2.1.9.8)
Java™ 7 Update 1 (64-bit) (Version: 7.0.10)
Junk Mail filter update (Version: 15.4.3502.0922)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Home and Student 2013 - en-us (Version: 15.0.4605.1003)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SkyDrive (Version: 17.0.2003.1112)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (Version: 9.0.30729)
Microsoft Visual Studio Tools for Applications 2.0 Runtime (Version: 9.0.30729)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Multimedia Card Reader (Version: 1.7.915.93)
Nero 10 Movie ThemePack Basic (Version: 10.6.10000.1.0)
Nero Blu-ray Player (Version: 12.0.20014)
Nero Control Center 10 (Version: 10.6.13000.0.11)
Nero ControlCenter 10 Help (CHM) (Version: 10.2.10800)
Nero Core Components 10 (Version: 2.0.20500.9.16)
Nero Update (Version: 11.0.11800.31.0)
Nitro Pro 8 (Version: 8.5.6.5)
Nitro Pro 9 (Version: 9.0.2.37)
Norton PC Checkup (Version: 3.0.5.71.0)
NVIDIA 3D Vision Controller Driver 320.18 (Version: 320.18)
NVIDIA 3D Vision Driver 320.18 (Version: 320.18)
NVIDIA Control Panel 320.18 (Version: 320.18)
NVIDIA GeForce Experience 1.5 (Version: 1.5)
NVIDIA Graphics Driver 320.18 (Version: 320.18)
NVIDIA HD Audio Driver 1.3.24.2 (Version: 1.3.24.2)
NVIDIA Install Application (Version: 2.1002.124.810)
NVIDIA PhysX (Version: 9.12.1031)
NVIDIA PhysX System Software 9.12.1031 (Version: 9.12.1031)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.2018)
NVIDIA Update 4.11.9 (Version: 4.11.9)
NVIDIA Update Components (Version: 4.11.9)
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4605.1003)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4605.1003)
Office 15 Click-to-Run Localization Component (Version: 15.0.4605.1003)
Panneau de configuration audio Creative (Version: 3.00)
PhotoShowExpress (Version: 2.0.063)
PlayReady PC Runtime x86 (Version: 1.3.0)
PricePeep (Version: 2.2.0.1)
PSE11 STI Installer (Version: 11.0)
RBVirtualFolder64Inst (Version: 1.00.0000)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Serif DrawPlus X5 (Version: 12.0.4.027)
Serif PagePlus X5 (Version: 15.0.5.030)
Skype 6.11 (Version: 6.11.102)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Sound Blaster X-Fi (Version: 1.0)
SyncUP (Version: 1.12.12400.17.102)
SyncUP (Version: 10.2.16100)
System Checkup 3.4 (Version: 3.4.0.47)
THX TruStudio PC (Version: 1.0)
TomTom HOME (Version: 2.9.7)
TomTom HOME Visual Studio Merge Modules (Version: 1.0.2)
Ultra Fractal 5.04
Visual Basic for Applications ® Core - English (Version: 6.4.99.69)
Visual Basic for Applications ® Core (Version: 6.4.99.69)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
WIDCOMM Bluetooth Software (Version: 6.3.0.6200)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.2980)

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 8174.41 MB
Available physical RAM: 4690.89 MB
Total Pagefile: 16347 MB
Available Pagefile: 12605.91 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.78 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:1849.73 GB) (Free:1740.23 GB) NTFS

========================= Users: ========================================

User accounts for \\CEDRIC-PC

Administrator Cedric Guest
UpdatusUser

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

#7 dc3

dc3

    Bleeping Treehugger


  • Members
  • 29,991 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:05:58 PM

Posted 23 May 2014 - 10:04 AM

Please run the following scans.

Please run the ESET OnlineScan

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

 

 
Please download Malwarebytes Anti-Malware.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
mbamreplace_zps3ead4824.png
 
 
4)  When the scan is complete the results will be displayed.  Click on Quarantine All, then click on Apply Actions
 
mbam4_zps23e52ad4.png
 
 
5)  To complete any actions taken you will be asked if you want to restart your computer, click on Yes
 
 mbam4_zps490948cc.png
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items.  Copy and paste this in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,109 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:58 PM

Posted 23 May 2014 - 02:10 PM

I moved his to the Am I Infected forum.

Were you removing Malware when this started?


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 rhgced72

rhgced72
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 24 May 2014 - 04:23 AM

Answer for "boopme"  I cant remember when problem started but I do not think I was running  Malware.



#10 rhgced72

rhgced72
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 24 May 2014 - 05:47 PM

The problem has been resolved.  Thank you very much for all your help.



#11 dc3

dc3

    Bleeping Treehugger


  • Members
  • 29,991 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:05:58 PM

Posted 24 May 2014 - 06:30 PM

Would you please tell us how this was resolved.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 rhgced72

rhgced72
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 25 May 2014 - 05:22 AM

I ran, as you advised ESET and then Malwarebytes Anti Malware.  When I rebooted after running these two programmes, sorry about the English UK spelling, the problem did not appear.  I have rebooted several time since with the same result, no problem.  Hope this helps.   Again my grateful thanks.



#13 dc3

dc3

    Bleeping Treehugger


  • Members
  • 29,991 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:05:58 PM

Posted 25 May 2014 - 10:22 AM

Thank you for the explanation.

 

As long as I understand that you are English no explanation is necessary for the variation in spelling.  I worked for a company who's home company was based in England.  Their logo used the word color, of course being English it was spelled colour.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users