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Windows 7 startup repair fails with BadDriver error


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#1 cbrasington

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Posted 21 May 2014 - 02:56 PM

I have a desktop running Windows 7 that will not boot into Windows. During bootup, it blue screens and reboots so fast that I cannot read the error message.  Upon trying to do a startup repair, it fails with message

 

Problem Event Name: StartupRepairOffline

Problem Signature 01: 6.1.7600.16385

Problem Signature 04: 21200290

Problem Signature 07: BadDriver

OS Version: 6.1.7601.2.1.0.256.1

 

Also, it blue screens when trying to boot into safe mode. I have tried a system restore but that fails. I've also tried copying the backup registry from the RegBak folder. Still no luck.

 

Is it possible to determine what driver is causing the problem and remove it?  I'm trying to avoid a Windows reload since there's no image backup of the computer and some of the software cannot be replaced.

 

Thanks.



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#2 dc3

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Posted 21 May 2014 - 03:15 PM

Since you can't boot into Windows normally or in Safe Mode you need to do a Repair Installation.  This will run the Startup Repair from a disc.

 

A Windows 7 Repair Installation will require a installation disc.
 
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
 
Part A, Steps 1a - 6a
 
How to burn ISO image using Windows Burn Disk Image.
 
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Dick] burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
 
burndiskimage1_zpsb502b181.png
 
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
 
burndiskimage2_zps17a9d6ff.png
 
6.  After the image has completed being burned click on Close
 
Please note:  In order to boot from this DVD you may need to change the boot order in the BIOS so that the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
 
Part B, Steps 1b - 10b
 
1b)  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2b)  You will be prompted to press any key to start the installation, I find the space bar handy.
 
At this point the setup process will load files, this will take several minutes.
 
3b)  You will now need to choose the  Language, Time, currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 
w71_zps6dbda47e.png
 
4b)  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 
w72_zps2a656a0c.png
 
5b)  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 
w73_zpsd5483f05.png
 
6b)  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 
w74_zps490f9a17.png
 
7b)  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 
w75_zps9941e858.png
 
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8b)  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 
w76_zps3dd75d83.png
 
9b)  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 
w77_zpsd8be95eb.png
 
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10b)  Click on Finish, this will restart your computer.
 
w78_zpsd49257fb.png
 
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 old rocker

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Posted 21 May 2014 - 04:20 PM

I highly recommend that you disconnect any unnecessary hardware when performing the repair. A typical desktop computer needs Keyboard, Mouse, Monitor and Internet Connection.



#4 cbrasington

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Posted 21 May 2014 - 04:44 PM

Thank you for your post. I have now attempted a System Recovery using a Windows 7 disk and when doing so I still get a message stating that the repair failed and the details show

 

Problem Event Name: StartupRepairOffline

Problem Signature 01: 6.1.7600.16385

Problem Signature 04: 21200290

Problem Signature 07: BadDriver

OS Version: 6.1.7601.2.1.0.256.1



#5 cbrasington

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Posted 21 May 2014 - 05:01 PM

Thank you.  Everything is disconnected except monitor, keyboard, and mouse.



#6 dc3

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Posted 22 May 2014 - 08:43 AM

I highly recommend that you disconnect any unnecessary hardware when performing the repair. A typical desktop computer needs Keyboard, Mouse, Monitor and Internet Connection.

This will be dealing with the operating system and should not effect or be effected by any peripheral components.


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#7 Roodo

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Posted 22 May 2014 - 09:07 AM

Tap F8 at startup. This will bring up the advanced boot options, disable automatic restart on error option

post the blue screen error code



#8 dc3

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Posted 22 May 2014 - 09:49 AM

@rodoo

 

cbrasington's first post states that they are receiving BSODs when attempting to start normally or in Safe Mode.  This is why I've suggested running the Repair installation from a installation disc. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 cbrasington

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Posted 22 May 2014 - 02:20 PM

The blue screen error code is STOP 0x0000007B



#10 Roodo

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Posted 22 May 2014 - 02:44 PM

Do everything as suggested in post #2. This is a corrupt boot disk issue. Run chkdsk /f



#11 cbrasington

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Posted 22 May 2014 - 02:50 PM

I have completed everything in post #2 several times and always get a message that the startup repair failed.  Have also run chkdsk /f several times. Is there a way to repair the corrupt boot disk other than chkdsk /f?



#12 Roodo

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Posted 22 May 2014 - 02:56 PM

Try:

bootrec  /fixmbr

also

sfc /scannow


Edited by Roodo, 22 May 2014 - 02:57 PM.


#13 cbrasington

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Posted 22 May 2014 - 03:09 PM

I did the bootrec /fixmbr and still get the same issue.  When IO run sfc /scannow I get a message that a system repair is pending and that I should reboot to complete.  Reboot takes me back to the same place and same messages. Actually, during normal boot, it gets to the Starting Windows screen.  As soon as the Microsoft flying windows appear, the system blue screens and boots into Startup Repair mode again.



#14 donetao

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Posted 22 May 2014 - 04:23 PM

Hello!  IMHO You have hard ware problems.
http://www.seagate.com/support/downloads/item/seatools-dos-master/
You can test memory here!
http://www.majorgeeks.com/files/details/memtest86_ffaa.html

The blue screen error code is STOP 0x0000007B

Could be Hardware??
http://www.computerhope.com/issues/ch001205.htm

Edited by hamluis, 22 May 2014 - 04:47 PM.


#15 Roodo

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Posted 22 May 2014 - 04:47 PM

enter:

dism.exe /image:C:\ /cleanup-image /revertpendingactions

 

After that, run SFC /scannow command .






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