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SOUND SUDDENLY STOPPED WORKING


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#1 harleyst

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Posted 21 May 2014 - 10:21 AM

My sound has always worked, except tonight when I opened a game that I've played many times before with sound, there was none. The speaker in my dashboard has a red cross on it. 

In the properties of my Realtek HD Audio it reads: "A driver (service) for this device has been disabled.  An alternate driver may be providing this functionality. (Code 32)" 

 

I simply have no use for a PC with no sound. Can someone please tell me how to get it back? I've tried updating the driver, uninstalling and reinstalling it, reseting my pc but still no sound. 

Thank you in advance. 

 



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#2 hamluis

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Posted 21 May 2014 - 10:43 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis






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