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BSOD DRIVER_IRQL_NOT_OR_EQUAL when using uTorrent + windows updates won't config


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#1 snowdrift

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Posted 21 May 2014 - 06:35 AM

Just barely got this laptop. It is a HP Refurbished laptop, and I am having a problem that any time I want to run Bittorrent it blue screens on me. I also tried to do the updates on the computer and when it went to configure them it said it could not configure the updates and reverted. I also cannot update to win 8.1 because it says I don't have all the updates, because of this. I have another laptop that is exactly the same that I bought a few months ago that has never had these problems and is running 8.1 and everything else just fine without any errors.

 

As far as the BSOD codes, this is what I have found so far.

 

==================================================
Dump File         : 052114-20436-01.dmp
Crash Time        : 5/21/2014 5:07:05 AM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000158
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff880`01bf87b3
Caused By Driver  : tcpip.sys
Caused By Address : tcpip.sys+1387b3
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+5a240
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\052114-20436-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9200
Dump File Size    : 280,720
Dump File Time    : 5/21/2014 5:07:55 AM
==================================================
 
==================================================
Dump File         : 052114-15662-01.dmp
Crash Time        : 5/21/2014 1:21:29 AM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000158
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff880`01c2c7b3
Caused By Driver  : Ntfs.sys
Caused By Address : Ntfs.sys+5a97b3
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+5a240
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\052114-15662-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9200
Dump File Size    : 280,720
Dump File Time    : 5/21/2014 1:22:17 AM
==================================================
 
==================================================
Dump File         : 052114-18720-01.dmp
Crash Time        : 5/21/2014 1:18:14 AM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000158
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff880`01b4e7b3
Caused By Driver  : tcpip.sys
Caused By Address : tcpip.sys+1387b3
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+5a240
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\052114-18720-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9200
Dump File Size    : 280,720
Dump File Time    : 5/21/2014 1:18:57 AM
==================================================
 
==================================================
Dump File         : 052114-18704-01.dmp
Crash Time        : 5/21/2014 1:09:19 AM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000158
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff880`01bb97b3
Caused By Driver  : tcpip.sys
Caused By Address : tcpip.sys+1387b3
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+5a240
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\052114-18704-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9200
Dump File Size    : 280,720
Dump File Time    : 5/21/2014 1:10:01 AM
==================================================
 
==================================================
Dump File         : 052114-17019-01.dmp
Crash Time        : 5/21/2014 1:06:38 AM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000158
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff880`01bfb7b3
Caused By Driver  : tcpip.sys
Caused By Address : tcpip.sys+1387b3
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+5a240
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\052114-17019-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9200
Dump File Size    : 280,720
Dump File Time    : 5/21/2014 1:07:18 AM
==================================================

Edited by snowdrift, 21 May 2014 - 12:04 PM.


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#2 snowdrift

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Posted 21 May 2014 - 11:44 AM

So update.

 

I ran MSCONFIG and went into services and disabled everything that wasn't a microsoft service. running bittorrent for a bit now and it hasn't frozen up yet. Also was able to download and configure about half of the recommended updates.

 

still working on getting the rest of them so I can try and get up to windows 8.1 will update if all goes well.


Edited by snowdrift, 21 May 2014 - 11:44 AM.


#3 snowdrift

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Posted 21 May 2014 - 03:12 PM

Update: All working well now. got updates all done, and installed Windows 8.1

 

I know no one here responded, but the bountiful amount of information I did find here was a great help, and I definitely couldn't have done it without this site.



#4 Bulgaristan

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Posted 22 May 2014 - 04:57 PM

What are u using Wifi or cable network ?






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