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Modem & ISP OK, But No Internet Till Restart????


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9 replies to this topic

#1 NewJersey

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Posted 21 May 2014 - 06:29 AM

Hi all.... would appreciate some guidance on this new problem.

 

I am using a Dell desktop, running Avast Free, Online Armor, and Malware Bytes as a scanner. 2 1/2 years old,  Motorola Surfboard, Comcast ISP, no real issues until two weeks ago.

 

I noticed that the wireless connection off my Linksys WRT54GL would drop (on this machine only) and the network icon would change to the wired connection. I also noticed that there no wireless networks appearing in the neighborhood. I then removed the router and plugged in direct to the PC.

 

Frequently when I boot up, the modem lights are OK and the network icon tells me that I have internet access.

 

However, when I open up a browser, it cannot connect to the internet. When I restart, I am able to connect. Not sure if something is not loading properly during start up such as Avast or Online Armor....or there is a hardware issue or a recent Windows Update is the culprit.

 

Is it time for a new machine??  This is annoying ... what can I do?

 

Thanks!


Edited by NewJersey, 21 May 2014 - 06:34 AM.


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#2 hamluis

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Posted 21 May 2014 - 10:35 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 NewJersey

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Posted 21 May 2014 - 11:38 AM

Thanks  for your reply, Louis: 

 

Booted up and got on the internet, but I am now getting "additional logon maybe required, click browser"

 

I use CCleaner they default MS Search to ON... could this be the culprit? Changed it to OFF.

 

Here are the results. 

 

Speccy link at bottom.

 

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Me (administrator) on 21-05-2014 at 12:32:12
Running from "C:\Users\Me\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/21/2014 00:24:53 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.


Details:
    0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))


System errors:
=============
Error: (05/21/2014 00:23:23 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (05/21/2014 00:23:23 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (05/20/2014 07:12:12 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service terminated with service-specific error %%-2147014847.

Error: (05/20/2014 05:01:25 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.

Error: (05/20/2014 04:16:40 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/20/2014 04:16:40 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/20/2014 04:16:38 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/20/2014 04:15:12 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/20/2014 04:15:12 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/20/2014 04:15:12 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.


Microsoft Office Sessions:
=========================
Error: (05/21/2014 00:24:53 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
4700

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))


=========================== Installed Programs ============================

Adobe Flash Player 13 ActiveX (Version: 13.0.0.214)
Adobe Flash Player 13 Plugin (Version: 13.0.0.214)
Adobe Reader XI (11.0.07) (Version: 11.0.07)
AMD Accelerated Video Transcoding (Version: 12.10.100.30328)
AMD APP SDK Runtime (Version: 2.4.650.9)
AMD Catalyst Install Manager (Version: 8.0.911.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.80328.2204)
ATI AVIVO64 Codecs (Version: 11.6.0.10628)
avast! Free Antivirus (Version: 9.0.2018)
Canon MP Navigator EX 2.1
Canon MX330 series MP Drivers
Canon MX330 series User Registration
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2013.0328.2218.38225)
Catalyst Control Center Graphics Previews Common (Version: 2013.0328.2218.38225)
Catalyst Control Center InstallProxy (Version: 2013.0328.2218.38225)
Catalyst Control Center Localization All (Version: 2013.0328.2218.38225)
CCC Help Chinese Standard (Version: 2013.0328.2217.38225)
CCC Help Chinese Traditional (Version: 2013.0328.2217.38225)
CCC Help Czech (Version: 2013.0328.2217.38225)
CCC Help Danish (Version: 2013.0328.2217.38225)
CCC Help Dutch (Version: 2013.0328.2217.38225)
CCC Help English (Version: 2013.0328.2217.38225)
CCC Help Finnish (Version: 2013.0328.2217.38225)
CCC Help French (Version: 2013.0328.2217.38225)
CCC Help German (Version: 2013.0328.2217.38225)
CCC Help Greek (Version: 2013.0328.2217.38225)
CCC Help Hungarian (Version: 2013.0328.2217.38225)
CCC Help Italian (Version: 2013.0328.2217.38225)
CCC Help Japanese (Version: 2013.0328.2217.38225)
CCC Help Korean (Version: 2013.0328.2217.38225)
CCC Help Norwegian (Version: 2013.0328.2217.38225)
CCC Help Polish (Version: 2013.0328.2217.38225)
CCC Help Portuguese (Version: 2013.0328.2217.38225)
CCC Help Russian (Version: 2013.0328.2217.38225)
CCC Help Spanish (Version: 2013.0328.2217.38225)
CCC Help Swedish (Version: 2013.0328.2217.38225)
CCC Help Thai (Version: 2013.0328.2217.38225)
CCC Help Turkish (Version: 2013.0328.2217.38225)
ccc-utility64 (Version: 2013.0328.2218.38225)
CCleaner (Version: 4.13)
Conexant HD Audio (Version: 8.50.4.0)
CutePDF Writer 2.8
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Defraggler (Version: 2.18)
Dell Edoc Viewer (Version: 1.0.0)
eReg (Version: 1.20.138.34)
H&R Block Deluxe + Efile + State 2010 (Version: 10.04.6402)
H&R Block Deluxe + Efile + State 2011 (Version: 11.05.7102)
H&R Block Deluxe + Efile + State 2012 (Version: 12.05.7301)
H&R Block Deluxe + Efile + State 2013 (Version: 13.05.6401)
H&R Block New Jersey 2010 (Version: 1.10.3001)
H&R Block New Jersey 2011 (Version: 1.11.3401)
H&R Block New Jersey 2012 (Version: 1.12.6301)
H&R Block New Jersey 2013 (Version: 1.13.4001)
High-Definition Video Playback (Version: 7.3.10000.0.0)
Junk Mail filter update (Version: 15.4.3502.0922)
Malwarebytes Anti-Malware version 2.0.1.1004 (Version: 2.0.1.1004)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Money Plus (Version: 17)
Microsoft Money Shared Libraries (Version: 17.0.0.3817)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 29.0.1 (x86 en-US) (Version: 29.0.1)
Mozilla Maintenance Service (Version: 29.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Online Armor 5.5 (Version: 5.5)
Power Tab Editor 1.7 (Version: 1.7.0)
Revo Uninstaller 1.95 (Version: 1.95)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Speccy (Version: 1.26)
SpywareBlaster 5.0 (Version: 5.0.0)
TablEdit 2.74
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
VLC media player 2.1.3 (Version: 2.1.3)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)

========================= Memory info: ===================================

Percentage of memory in use: 23%
Total physical RAM: 8174.64 MB
Available physical RAM: 6226.52 MB
Total Pagefile: 16347.47 MB
Available Pagefile: 14199.5 MB
Total Virtual: 4095.88 MB
Available Virtual: 3961.53 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:447.91 GB) (Free:378.48 GB) NTFS
3 Drive e: (FreeAgent Drive) (Fixed) (Total:298.09 GB) (Free:270.99 GB) NTFS

========================= Users: ========================================

User accounts for \\ME-PC

Administrator            Guest                    Me                       


**** End of log ****

 

 

http://speccy.piriform.com/results/73UDO4LXZqLpkWT2GgbmZJv


Edited by NewJersey, 21 May 2014 - 11:55 AM.


#4 hamluis

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Posted 21 May 2014 - 03:04 PM

Description: The driver detected a controller error on \Device\Harddisk2\DR2.
 

I consider these to be warnings warranting the running of a hard drive diagnostic on any drives in my system.

 

You seem to have both the Windows Firewall and Online Armor Firewall running.  I suggest disabling/removing one or the other.  That may solve your connectivity problem.

 

Content Index Catalog Errors

 

Louis
 



#5 NewJersey

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Posted 21 May 2014 - 03:25 PM

Thanks for your reply.. I rebooted and redid Farbar results below, no mention of controller.

I ran Defraggler and it told me disk OK

 

Windows Firewall status is OFF

 

I will follow the content index catalog errors link .. what are dependency services?

Thanks

 

 

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Me (administrator) on 21-05-2014 at 16:18:27
Running from "C:\Users\Me\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/21/2014 01:43:42 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/21/2014 00:24:53 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)


System errors:
=============
Error: (05/21/2014 04:00:27 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/21/2014 01:13:25 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/21/2014 01:13:25 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/21/2014 01:13:24 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/21/2014 01:13:15 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/21/2014 01:13:15 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/21/2014 01:13:15 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/21/2014 01:13:07 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/21/2014 01:13:07 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (05/21/2014 01:13:06 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.


Microsoft Office Sessions:
=========================
Error: (05/21/2014 01:43:42 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/21/2014 00:24:53 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (05/21/2014 00:23:23 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt

Error: (05/21/2014 00:23:22 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
4700


=========================== Installed Programs ============================

Adobe Flash Player 13 ActiveX (Version: 13.0.0.214)
Adobe Flash Player 13 Plugin (Version: 13.0.0.214)
Adobe Reader XI (11.0.07) (Version: 11.0.07)
AMD Accelerated Video Transcoding (Version: 12.10.100.30328)
AMD APP SDK Runtime (Version: 2.4.650.9)
AMD Catalyst Install Manager (Version: 8.0.911.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.80328.2204)
ATI AVIVO64 Codecs (Version: 11.6.0.10628)
avast! Free Antivirus (Version: 9.0.2018)
Canon MP Navigator EX 2.1
Canon MX330 series MP Drivers
Canon MX330 series User Registration
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2013.0328.2218.38225)
Catalyst Control Center Graphics Previews Common (Version: 2013.0328.2218.38225)
Catalyst Control Center InstallProxy (Version: 2013.0328.2218.38225)
Catalyst Control Center Localization All (Version: 2013.0328.2218.38225)
CCC Help Chinese Standard (Version: 2013.0328.2217.38225)
CCC Help Chinese Traditional (Version: 2013.0328.2217.38225)
CCC Help Czech (Version: 2013.0328.2217.38225)
CCC Help Danish (Version: 2013.0328.2217.38225)
CCC Help Dutch (Version: 2013.0328.2217.38225)
CCC Help English (Version: 2013.0328.2217.38225)
CCC Help Finnish (Version: 2013.0328.2217.38225)
CCC Help French (Version: 2013.0328.2217.38225)
CCC Help German (Version: 2013.0328.2217.38225)
CCC Help Greek (Version: 2013.0328.2217.38225)
CCC Help Hungarian (Version: 2013.0328.2217.38225)
CCC Help Italian (Version: 2013.0328.2217.38225)
CCC Help Japanese (Version: 2013.0328.2217.38225)
CCC Help Korean (Version: 2013.0328.2217.38225)
CCC Help Norwegian (Version: 2013.0328.2217.38225)
CCC Help Polish (Version: 2013.0328.2217.38225)
CCC Help Portuguese (Version: 2013.0328.2217.38225)
CCC Help Russian (Version: 2013.0328.2217.38225)
CCC Help Spanish (Version: 2013.0328.2217.38225)
CCC Help Swedish (Version: 2013.0328.2217.38225)
CCC Help Thai (Version: 2013.0328.2217.38225)
CCC Help Turkish (Version: 2013.0328.2217.38225)
ccc-utility64 (Version: 2013.0328.2218.38225)
CCleaner (Version: 4.13)
Conexant HD Audio (Version: 8.50.4.0)
CutePDF Writer 2.8
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Defraggler (Version: 2.18)
Dell Edoc Viewer (Version: 1.0.0)
eReg (Version: 1.20.138.34)
H&R Block Deluxe + Efile + State 2010 (Version: 10.04.6402)
H&R Block Deluxe + Efile + State 2011 (Version: 11.05.7102)
H&R Block Deluxe + Efile + State 2012 (Version: 12.05.7301)
H&R Block Deluxe + Efile + State 2013 (Version: 13.05.6401)
H&R Block New Jersey 2010 (Version: 1.10.3001)
H&R Block New Jersey 2011 (Version: 1.11.3401)
H&R Block New Jersey 2012 (Version: 1.12.6301)
H&R Block New Jersey 2013 (Version: 1.13.4001)
High-Definition Video Playback (Version: 7.3.10000.0.0)
Junk Mail filter update (Version: 15.4.3502.0922)
Malwarebytes Anti-Malware version 2.0.1.1004 (Version: 2.0.1.1004)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Money Plus (Version: 17)
Microsoft Money Shared Libraries (Version: 17.0.0.3817)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 29.0.1 (x86 en-US) (Version: 29.0.1)
Mozilla Maintenance Service (Version: 29.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Online Armor 5.5 (Version: 5.5)
Power Tab Editor 1.7 (Version: 1.7.0)
Revo Uninstaller 1.95 (Version: 1.95)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Speccy (Version: 1.26)
SpywareBlaster 5.0 (Version: 5.0.0)
TablEdit 2.74
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
VLC media player 2.1.3 (Version: 2.1.3)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)

========================= Memory info: ===================================

Percentage of memory in use: 27%
Total physical RAM: 8174.64 MB
Available physical RAM: 5962.85 MB
Total Pagefile: 16347.47 MB
Available Pagefile: 13908.54 MB
Total Virtual: 4095.88 MB
Available Virtual: 3961.51 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:447.91 GB) (Free:378.4 GB) NTFS
3 Drive e: (FreeAgent Drive) (Fixed) (Total:298.09 GB) (Free:270.99 GB) NTFS

========================= Users: ========================================

User accounts for \\ME-PC

Administrator            Guest                    Me                       


**** End of log ****
 



#6 NewJersey

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Posted 21 May 2014 - 04:28 PM

Ran the Microsoft instructions - both methods. Method 2 said some files could not be repaired... tried to read the log file, but it is too complicated.

 

What are my options at this point?

 

Thanks again



#7 hamluis

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Posted 21 May 2014 - 04:36 PM

Do you still have the same problem?

 

Louis



#8 NewJersey

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Posted 21 May 2014 - 04:39 PM

Did a hard boot... was able to get on net. Firefox very slow to connect. Lots of corrupted files.. not sure what to do next... do I need a new OS? I wonder how this happened in the first place?


Edited by NewJersey, 21 May 2014 - 04:41 PM.


#9 Queen-Evie

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Posted 21 May 2014 - 05:04 PM

I noted that you ran Defraggler. While that is a very quick scan that gives you an overview of system health, you need to run the Seagate hard drive diagnostic tool.

As stated by hamluis recently

I would proceed with a hard drive diagnostic (long test) of the hard drive before even considering using it again for anything.

Guide, SeaTools For DOS - http://www.seagate.com/support/seatools/SeaToolsDOSguide.pdf

SeaTools for DOS Download - http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

Louis



#10 hamluis

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Posted 22 May 2014 - 07:39 AM

I'll just add a note that file corruption happens in Windows all the time.  The possible causes are varying, but extensive corruption can be an indicator of a troubled hard drive or damaged partition structure.

 

Louis






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