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Something deleted XP OS files in it's entirety but left some data?


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#1 Choppar4

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Posted 20 May 2014 - 05:31 PM

So my son shows me that his Asus EEpc 1005ha netbook will go thru a POST ok, it see's the hard drive and all the hardware installed,  but gets a message to define the boot device and try again. Went thru the CMOS setup to check all the configs and double check the hard drive config is correct so that winXP will recognize the HD upon booting up. Fearing that the HD was toast I remove it and connect it to a USB SATA adapter to see if anything is still on HD.

 

Accessing the HD is fine but for some reason the entire directory for Windows is gone.. not hidden.. gone. Well that explains the failure to start XP. Funny things left behind are:

 

Recycle Bin

Binaries

A folder with his data in it (equal to My Documents)

Program Files

System Volume Info

 

And that's it or so I thought..  I check in his data folder and I see a bunch of Doc's he created in the DOCX format. Most if not all of the files have the correct names and dates for last modified but the file sizes are wrong because they are either 1K or 11K in size, a few larger but all corrupted that Word 2007 will not open or recover them. Opened the files with WordPad and it looks like all the contents have been written over in code or unintelligible characters. I was able to use Recuva to get some of the files that were not over written but a good portion of his DOCX files are just corrupted with garbage/code...

 

Has anyone seen anything like this before in a virus/malware software? Doesn't seem to be a hardware failure of the drive and I've not heard of XP just uninstalling itself. I asked if anyone had access to or was using his netbook and of course he said no.. Just weird that a lot of his DOCX files have what appears to be code in them.

 

Ultimately I was hoping to recover more of his more recent files for him but with it looking like a lot of the files were over written I'm not holding my breath.

 

Any info or possible solutions would be appreciated.

 

Attaching one of the DOCX files renamed as a TXT as an example.

 

Thanks

Scott

Attached Files


Edited by hamluis, 20 May 2014 - 08:02 PM.
Moved from XP to Am I Infected - Hamluis.


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#2 boopme

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Posted 21 May 2014 - 08:04 PM

Hello ... can you run these?
Note DO NOT run a registry cleaner.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



    Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  • .
    .
    .
    ADW Cleaner

    Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • .
    .
    .
    .
  • Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#3 Choppar4

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Posted 21 May 2014 - 09:26 PM

In it's current condition, the netbook will not boot at all. Should I run the above mentioned apps on the desktop with the netbook hard drive attached with the USB adapter or will that not provide the info required??



#4 boopme

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Posted 22 May 2014 - 10:29 AM

What is the OS's operating system? I am asking someone to lok here and try to boot it.
YOu will need a flash drive.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Choppar4

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Posted 22 May 2014 - 02:24 PM

Windows XP Home edition and the BIOS does appear to allow booting off of a USB port



#6 Elise

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Posted 23 May 2014 - 09:32 AM

Hi, are you absolutely sure Windows was installed on the same HD/partition? 

 

Accessing the HD is fine but for some reason the entire directory for Windows is gone.. not hidden.. gone. Well that explains the failure to start XP. Funny things left behind are:

 

If this is the case then you have very little options, however the error seems to indicate the computer wants to see another device. If Windows were just gone like that (the folder) then likely the first error would be one that said that the registry couldn't be loaded because system is missing or something like that.

 

The file you posted is a dll, belonging to QuickTime (Apple).


regards, Elise


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