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Constantly getting logged out?


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#1 saluqi

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Posted 20 May 2014 - 02:16 PM

I am finding it hard to stay logged in to the BC system.  I log in, then go to a forum topic, and find I have to log in again.  Then when I want to post to a forum in which I am logged in, I get a message saying I don't have permission to do that, and only when I log in again from that page am I able to post.  If instead I go back to the forum page, I find I am still logged in, but I can't post, and if I go to yet another page I am probably logged out again.  It's very confusing!

 

Thanks for enlightenment!



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#2 Animal

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Posted 20 May 2014 - 03:11 PM

Clear your browser cache and cookies and try again. If you continue to have issues and you're using a VPN or Proxy service try browsing without it to see if that's contributing to your issue. Since no one else has reported the issue it appears that it is likely on your end.

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#3 Blade

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Posted 20 May 2014 - 03:44 PM

Additionally, make sure that you are allowing cookies from bleepingcomputer.com

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#4 Animal

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Posted 20 May 2014 - 04:27 PM

Thank You Blade. I forgot to mention that.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


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#5 saluqi

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Posted 21 May 2014 - 01:13 PM

OK, how to clear browser cache and cookies (I am using Google Chrome) and allow cookies from BC?

 

BTW I am logged in to this page, but cannot post???



#6 saluqi

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Posted 21 May 2014 - 03:52 PM

Never mind, I figured out how to do those things.



#7 cat1092

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Posted 01 June 2014 - 06:23 PM

Though the OP has likely figured this out by now, one thing that may help is to be sure to place a check in the box "Remember Me" underneath the username/password before logging in. This is the deal with many forums/email providers/other sites to prevent from being logged out after so many minutes.

 

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Performing full disc images weekly and keeping important data off of the 'C' drive as generated can be the best defence against Malware/Ransomware attacks, as well as a wide range of other issues. 


#8 Blade

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Posted 03 June 2014 - 02:15 PM

That can help. . . but if cookies aren't enabled it won't work since the session data won't be retained on the client side.

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