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Blue Screen


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#1 Coquitlam

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Posted 19 May 2014 - 03:53 PM

 
 

 

Help. Keep getting the following.
 
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
 
Additional information about the problem:
  BCCode:    a
  BCP1:    FFFFF8A0002A0F58
  BCP2:    0000000000000002
  BCP3:    0000000000000000
  BCP4:    FFFFF800030D225B
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    256_1
 
Files that help describe the problem:
  C:\Windows\Minidump\051814-44678-01.dmp
  C:\Users\User\AppData\Local\Temp\WER-149121-0.sysdata.xml

 



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#2 Allan

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Posted 19 May 2014 - 04:38 PM

Download BlueScreenView:

http://www.nirsoft.net/utils/blue_screen_view.html

unzip downloaded file and double click on BlueScreenView.exe to run the program.

when scanning is done, go to EDIT - Select All

Go to FILE - SAVE Selected Items, and save the report as BSOD.txt

Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

 

 

Also, What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?






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