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Programs missing from Programs and Features - Windows 7


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34 replies to this topic

#1 sarahriggs1984

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Posted 19 May 2014 - 02:07 PM

Hi, I wonder if someone can help me. I posted on the microsoft support pages but nobody could help me and directed me here. A few weeks back i accidentally downloaded a program that wasn't from a reliable source, which in turn downloaded a bunch of junk on my computer. It was stupid of me, i'm usually really careful! I managed to get in and remove most of them, but then all of a sudden all but a few of my programs completely disappeared from Programs and features. Flash Player, Google Chrome, Firefox and a few other programs were the only ones hat remained. The major programs that were missing from the list are still working fine from what i can see, but i didn't get the chance to remove a few items of adware and they are still active on my computer and being as irritating as an STI (i'd imagine...) On searching online how to remove these parasites, most of the sites suggest uninstalling from Programs and Features, which i can't do because they aren't on the list! All other suggestions have not worked! I have tried going into safe mode (with and without networking) and setting up another user profile with admin but the list stays the same. I can't remember the last time i backed up (Months ago i presume) This morning i did a scan on cmd (sfc /scan ??) and came back saying "Windows Resource Protection did not find any integrity violations" I have tried various tools to try moving the adware: YAC, Cloud System Booster, (i've uninstalled some others i've used so can't remember them, sorry!). The anti virus i use is Avast. Any suggestions?

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#2 Broni

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Posted 19 May 2014 - 08:21 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 sarahriggs1984

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Posted 20 May 2014 - 05:50 AM

Hi, thanks for your response.

I have completed step 1, the results are below:

 

 Results of screen317's Security Check version 0.99.83  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!  (On Access scanning disabled!) 
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Flash Player 13.0.0.214  
 Mozilla Firefox (29.0.1) 
 Google Chrome 34.0.1847.131  
 Google Chrome 34.0.1847.137  
````````Process Check: objlist.exe by Laurent````````  
 Anvisoft Anvi Smart Defender ASD2.exe  
 Anvisoft Anvi Smart Defender ASD2Srv.exe  
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast AvastUI.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log`````````````````````` 
 
 
I will complete the rest of the steps this evening when i get back from work


#4 sarahriggs1984

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Posted 20 May 2014 - 02:06 PM

Step 2

 

Farbar Service Scanner Version: 14-05-2014
Ran by Sarah (administrator) on 20-05-2014 at 20:03:22
Running from "C:\Users\Sarah\Downloads"
Microsoft Windows 7 Starter  Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\windows\system32\nsisvc.dll => MD5 is legit
C:\windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\windows\system32\dhcpcore.dll => MD5 is legit
C:\windows\system32\Drivers\afd.sys
[2013-10-09 12:18] - [2013-09-14 01:48] - 0338944 ____A (Microsoft Corporation) F81BB7E487EDCEAB630A7EE66CF23913
 
C:\windows\system32\Drivers\tdx.sys => MD5 is legit
C:\windows\system32\Drivers\tcpip.sys
[2013-10-09 12:19] - [2013-09-08 03:07] - 1294272 ____A (Microsoft Corporation) CA59F7C570AF70BC174F477CFE2D9EE3
 
C:\windows\system32\dnsrslvr.dll => MD5 is legit
C:\windows\system32\mpssvc.dll => MD5 is legit
C:\windows\system32\bfe.dll => MD5 is legit
C:\windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\windows\system32\SDRSVC.dll => MD5 is legit
C:\windows\system32\vssvc.exe => MD5 is legit
C:\windows\system32\wscsvc.dll => MD5 is legit
C:\windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\windows\system32\wuaueng.dll => MD5 is legit
C:\windows\system32\qmgr.dll => MD5 is legit
C:\windows\system32\es.dll => MD5 is legit
C:\windows\system32\cryptsvc.dll
[2013-08-14 22:12] - [2013-07-09 05:46] - 0140288 ____A (Microsoft Corporation) 7CA1BECEA5DE2643ADDAD32670E7A4C9
 
C:\Program Files\Windows Defender\MpSvc.dll
[2013-08-01 20:06] - [2013-05-27 05:57] - 0680960 ____A (Microsoft Corporation) 082CF481F659FAE0DE51AD060881EB47
 
C:\windows\system32\ipnathlp.dll => MD5 is legit
C:\windows\system32\iphlpsvc.dll => MD5 is legit
C:\windows\system32\svchost.exe => MD5 is legit
C:\windows\system32\rpcss.dll => MD5 is legit
 
 
**** End of log ****



#5 sarahriggs1984

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Posted 20 May 2014 - 02:19 PM

Step 3

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Sarah (administrator) on 20-05-2014 at 20:11:56
Running from "C:\Users\Sarah\Downloads"
Microsoft Windows 7 Starter  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
ProxyServer:
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Disconnected)
Atheros AR9485 Wireless Network Adapter = Wireless Network Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Sarah-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Peer-Peer
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR9485 Wireless Network Adapter
   Physical Address. . . . . . . . . : 74-E5-43-5F-BD-72
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::29a3:cd7b:6983:f11d%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.8(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 20 May 2014 19:52:18
   Lease Expires . . . . . . . . . . : 21 May 2014 19:52:21
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 309650755
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-EF-1A-37-30-85-A9-7F-06-70
   DNS Servers . . . . . . . . . . . : 194.168.4.100
                                       194.168.8.100
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 30-85-A9-7F-06-70
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  cache1.service.virginmedia.net
Address:  194.168.4.100
 
Name:    google.com
Addresses:  2a00:1450:4009:802::1008
 173.194.34.66
 173.194.34.73
 173.194.34.72
 173.194.34.78
 173.194.34.64
 173.194.34.68
 173.194.34.65
 173.194.34.69
 173.194.34.71
 173.194.34.70
 173.194.34.67
 
 
Pinging google.com [173.194.34.67] with 32 bytes of data:
Reply from 173.194.34.67: bytes=32 time=13ms TTL=53
Reply from 173.194.34.67: bytes=32 time=17ms TTL=53
 
Ping statistics for 173.194.34.67:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 17ms, Average = 15ms
Server:  cache1.service.virginmedia.net
Address:  194.168.4.100
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=211ms TTL=49
Reply from 98.138.253.109: bytes=32 time=193ms TTL=49
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 193ms, Maximum = 211ms, Average = 202ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...74 e5 43 5f bd 72 ......Atheros AR9485 Wireless Network Adapter
 11...30 85 a9 7f 06 70 ......Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.8     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.8    281
      192.168.0.8  255.255.255.255         On-link       192.168.0.8    281
    192.168.0.255  255.255.255.255         On-link       192.168.0.8    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.8    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.8    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 12    281 fe80::/64                On-link
 12    281 fe80::29a3:cd7b:6983:f11d/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 07 C:\windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/20/2014 00:54:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1591179
 
Error: (05/20/2014 00:54:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1591179
 
Error: (05/20/2014 00:54:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/20/2014 00:54:46 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1590165
 
Error: (05/20/2014 00:54:46 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1590165
 
Error: (05/20/2014 00:54:46 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/20/2014 00:54:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1589151
 
Error: (05/20/2014 00:54:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1589151
 
Error: (05/20/2014 00:54:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/20/2014 00:54:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1588090
 
 
System errors:
=============
Error: (05/20/2014 08:02:58 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Error: (05/20/2014 08:00:28 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
 
Error: (05/20/2014 08:00:25 PM) (Source: Service Control Manager) (User: )
Description: The Security Center service hung on starting.
 
Error: (05/20/2014 07:59:28 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
 
Error: (05/20/2014 07:58:14 PM) (Source: Service Control Manager) (User: )
Description: The Windows Defender service hung on starting.
 
Error: (05/20/2014 07:53:57 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/20/2014 07:53:08 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (05/20/2014 07:52:58 PM) (Source: Service Control Manager) (User: )
Description: The Zombie Alert service failed to start due to the following error: 
%%2
 
Error: (05/20/2014 00:54:43 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ClickToRunSvc service.
 
Error: (05/20/2014 11:13:49 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
 
Microsoft Office Sessions:
=========================
Error: (05/20/2014 00:54:47 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1591179
 
Error: (05/20/2014 00:54:47 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1591179
 
Error: (05/20/2014 00:54:47 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/20/2014 00:54:46 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1590165
 
Error: (05/20/2014 00:54:46 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1590165
 
Error: (05/20/2014 00:54:46 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/20/2014 00:54:45 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1589151
 
Error: (05/20/2014 00:54:45 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1589151
 
Error: (05/20/2014 00:54:45 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/20/2014 00:54:44 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1588090
 
 
=========================== Installed Programs ============================
 
Adobe AIR (Version: 13.0.0.111)
Adobe Flash Player 13 ActiveX (Version: 13.0.0.214)
Adobe Flash Player 13 Plugin (Version: 13.0.0.214)
Amazon Cloud Drive (Version: 2.1.2013.1340)
Anvi Smart Defender 2.1 (Version: 2.1)
AsusVibe2.0 (Version: 2.0.9.157)
avast! Free Antivirus (Version: 9.0.2018)
Cloud System Booster (Version: 3.2)
CouponDownloader (Version: 1.0.0.0)
Google Chrome (Version: 34.0.1847.137)
Google Update Helper (Version: 1.3.24.7)
McAfee Security Scan Plus (Version: 3.8.141.11)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft SkyDrive (Version: 17.0.2003.1112)
Mozilla Firefox 29.0.1 (x86 en-US) (Version: 29.0.1)
 
========================= Devices: ================================
 
Name: 
Description: 
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 78%
Total physical RAM: 1011.95 MB
Available physical RAM: 222.21 MB
Total Pagefile: 2703.87 MB
Available Pagefile: 508.04 MB
Total Virtual: 2047.88 MB
Available Virtual: 1945.36 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:100 GB) (Free:45.32 GB) NTFS
2 Drive d: () (Fixed) (Total:183.07 GB) (Free:182.75 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\SARAH-PC
 
Administrator            Guest                    Sarah                    
 
========================= Restore Points ==================================
 
14-05-2014 12:21:35 Windows Update
15-05-2014 22:51:20 Windows Update
16-05-2014 21:07:45 Device Driver Package Install: Anvisoft Network Service
16-05-2014 22:42:49 Anvi CSB 3.2
19-05-2014 20:30:50 Restore Operation
19-05-2014 22:21:52 avast! antivirus system restore point
 
**** End of log ****


#6 sarahriggs1984

sarahriggs1984
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  • Local time:04:21 PM

Posted 20 May 2014 - 05:24 PM

Step 4. My computer didn't like step 4. It only opens MBAM after about the 5th time of clicking on it. Then after almost an hour of scanning, switched itself off. The 2nd scan attempt  took much less time, and found many more files with potential issue, when it came to asking my computer to restart, my computer just refused! Eventually i had to hard reset, as the computer just went to a black screen! I am still trying to load MBAM to create a scan log. I will have to restart the computer again. 

I have been doing this since i posted the last scan log!



#7 sarahriggs1984

sarahriggs1984
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  • Local time:04:21 PM

Posted 20 May 2014 - 05:33 PM

Also MBAM isn't very user friendly to netbooks. The export button was hidden too far down the page and there was no scroll option, so i had to temporarily change my screen resolution in order to get to the export button!

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 20/05/2014
Scan Time: 22:52:15
Logfile: Scan Log.txt
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.05.20.11
Rootkit Database: v2014.03.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Chameleon: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Sarah
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 246589
Time Elapsed: 46 min, 26 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 2
PUP.Optional.AdPeak.A, C:\Program Files\004\rqpbhevlkc32.exe, 2660, Delete-on-Reboot, [3774381bfb80f93dfc411376ec16fa06]
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\CouponDownloaderService.exe, 3120, Delete-on-Reboot, [cbe03b18fc7f57dfd42eabde8181e41c]
 
Modules: 2
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\nfapi.dll, Delete-on-Reboot, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\ProtocolFilters.dll, Delete-on-Reboot, [cdde1d36d0abae8869b693eea260eb15], 
 
Registry Keys: 14
PUP.Optional.NetTock.A, HKU\S-1-5-21-3992288038-74006199-999263187-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{3CFAF932-A9CB-4E59-99A0-FE04E9DF9328}, Quarantined, [8c1f68eb7902cb6b6e043febef13e21e], 
PUP.Optional.NetTock.A, HKU\S-1-5-21-3992288038-74006199-999263187-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{3CFAF932-A9CB-4E59-99A0-FE04E9DF9328}, Quarantined, [8c1f68eb7902cb6b6e043febef13e21e], 
PUP.Optional.CouponDownloader.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{10AD2C61-0898-4348-8600-14A342F22AC3}, Quarantined, [c4e7b79c7ffc91a5ba8ba97f010132ce], 
PUP.Optional.AdPeak.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\rqpbhevlkc32, Quarantined, [3774381bfb80f93dfc411376ec16fa06], 
PUP.Optional.CouponDownloader.A, HKLM\SOFTWARE\Coupon Downloader, Quarantined, [317a67ec0378a69029da33561ce65ca4], 
PUP.Optional.CouponDownloader.A, HKLM\SOFTWARE\CouponDownloader, Quarantined, [4764ed667803ca6c05ff7613ca388d73], 
PUP.Optional.AdPeak.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{813BA625-B0FA-48D8-9B75-59759C88C219}, Quarantined, [b4f73f1486f5cc6ab160ef9a3ac89070], 
PUP.Optional.CouponDownloader.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\CouponDownloaderService, Quarantined, [cbe03b18fc7f57dfd42eabde8181e41c], 
PUP.Optional.ZombieAlert.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\ZombieAlert, Quarantined, [dfcc6ce76813fe3890829100768c926e], 
PUP.Optional.CouponDownloader.A, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Coupon Downloader, Quarantined, [0c9f9ab9691248ee2adb90f9a85a5ea2], 
PUP.Optional.CouponDownloader.A, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\CouponDownloader, Quarantined, [6e3d1043176449ed55b16425f1115aa6], 
PUP.Optional.CouponDownloader.A, HKU\S-1-5-21-3992288038-74006199-999263187-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\Coupon Downloader, Quarantined, [9318470c8deed660060131581ce6718f], 
PUP.Optional.CouponDownloader.A, HKU\S-1-5-21-3992288038-74006199-999263187-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Coupon Downloader, Quarantined, [2586153e8eed42f44eb78dfcc53d34cc], 
PUP.Optional.CouponDownloader.A, HKU\S-1-5-21-3992288038-74006199-999263187-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\CouponDownloader, Quarantined, [2c7f8dc687f4e55146c0aedb82808080], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 28
PUP.Optional.ZombieAlert.A, C:\Users\Sarah\AppData\Local\ZombieAlert, Quarantined, [a70472e1b4c7db5bde32d2bfcc366e92], 
PUP.Optional.WeatherAlerts, C:\Users\Sarah\AppData\Local\WeatherAlerts, Quarantined, [89224112dc9f62d4c4b11065f60cde22], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader, Delete-on-Reboot, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\SSL, Quarantined, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\defaults, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\defaults\preferences, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\addon-kit, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\addon-kit\lib, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\event, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\addon, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\dom, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\events, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\l10n, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\private-browsing, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\system, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\tabs, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\traits, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\utils, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\window, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\windows, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\CouponDownloader, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\CouponDownloader\data, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\CouponDownloader\lib, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
 
Files: 104
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Local\Temp\nsvBFC9.tmp.exe, Quarantined, [e8c3361d2259a195a79ab09303fdfb05], 
PUP.Optional.InstallMonetizer, C:\Users\Sarah\Downloads\Falling Skies Season 1 Complete 720p__3039_i344162687_il3533106.exe, Quarantined, [37741f34156651e50cbabc6c53ae38c8], 
PUP.Optional.InstallMonetizer, C:\Users\Sarah\Downloads\Falling Skies Season 1 Complete 720p__3516_i344162230_il3533106.exe, Quarantined, [f5b6292a116ac4728e387aaef80959a7], 
PUP.Optional.OptimumInstaller.A, C:\Users\Sarah\Downloads\Firefox_Setup(1).exe, Quarantined, [9c0f4b0862192a0c168f7ad32ed30ff1], 
PUP.Optional.OptimumInstaller.A, C:\Users\Sarah\Downloads\Firefox_Setup(2).exe, Quarantined, [fbb0df74f7848caa396c3518f908bc44], 
PUP.Optional.Superfish.A, C:\Users\Sarah\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.superfish.com_0.localstorage, Quarantined, [24872b28df9ce254c73ea0e730d29a66], 
PUP.Optional.Superfish.A, C:\Users\Sarah\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.superfish.com_0.localstorage-journal, Quarantined, [82290251b5c6dc5adc292f58b84a18e8], 
PUP.Optional.AdPeak.A, C:\Program Files\004\rqpbhevlkc32.exe, Delete-on-Reboot, [3774381bfb80f93dfc411376ec16fa06], 
PUP.Optional.ZombieAlert.A, C:\Users\Sarah\AppData\Local\ZombieAlert\data2.dat, Quarantined, [a70472e1b4c7db5bde32d2bfcc366e92], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\CouponDownloaderService.exe, Delete-on-Reboot, [cbe03b18fc7f57dfd42eabde8181e41c], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\Installbat.dll, Quarantined, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\Microsoft.Deployment.WindowsInstaller.dll, Quarantined, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\Microsoft.Deployment.WindowsInstaller.xml, Quarantined, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\nfapi.dll, Delete-on-Reboot, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\nfregdrv.exe, Quarantined, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\ProtocolFilters.dll, Delete-on-Reboot, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\sample.dll, Quarantined, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\bootstrap.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\harness-options.json, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\icon.png, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\icon64.png, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\install.rdf, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\locales.json, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\defaults\preferences\prefs.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\addon-kit\lib\page-mod.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\addon-kit\lib\private-browsing.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\addon-kit\lib\request.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\addon-kit\lib\windows.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\observer-service.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\api-utils.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\base64.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\byte-streams.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\collection.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\cortex.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\cuddlefish.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\deprecate.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\environment.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\errors.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\events.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\file.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\functional.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\globals.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\heritage.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\hidden-frame.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\light-traits.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\list.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\loader.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\match-pattern.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\memory.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\namespace.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\plain-text-console.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\preferences-service.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\promise.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\querystring.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\runtime.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\sandbox.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\self.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\system.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\text-streams.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\timer.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\traceback.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\traits.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\unload.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\url.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\uuid.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\window-utils.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\xhr.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\xpcom.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\xul-app.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\event\core.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\event\target.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\addon\runner.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content\content-proxy.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content\content-worker.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content\loader.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content\symbiont.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content\worker.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\dom\events.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\events\assembler.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\l10n\core.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\l10n\html.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\l10n\loader.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\l10n\locale.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\l10n\prefs.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\private-browsing\utils.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\system\events.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\tabs\events.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\tabs\observer.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\tabs\tab.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\tabs\utils.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\traits\core.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\utils\data.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\utils\object.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\utils\registry.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\utils\thumbnail.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\window\utils.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\windows\dom.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\windows\loader.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\windows\observer.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\windows\tabs.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\CouponDownloader\data\icon.png, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\CouponDownloader\data\icon64.png, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\CouponDownloader\lib\main.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 20/05/2014
Scan Time: 22:52:15
Logfile: 
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.05.20.11
Rootkit Database: v2014.03.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Chameleon: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Sarah
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 246589
Time Elapsed: 46 min, 26 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 2
PUP.Optional.AdPeak.A, C:\Program Files\004\rqpbhevlkc32.exe, 2660, Delete-on-Reboot, [3774381bfb80f93dfc411376ec16fa06]
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\CouponDownloaderService.exe, 3120, Delete-on-Reboot, [cbe03b18fc7f57dfd42eabde8181e41c]
 
Modules: 2
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\nfapi.dll, Delete-on-Reboot, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\ProtocolFilters.dll, Delete-on-Reboot, [cdde1d36d0abae8869b693eea260eb15], 
 
Registry Keys: 14
PUP.Optional.NetTock.A, HKU\S-1-5-21-3992288038-74006199-999263187-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{3CFAF932-A9CB-4E59-99A0-FE04E9DF9328}, Quarantined, [8c1f68eb7902cb6b6e043febef13e21e], 
PUP.Optional.NetTock.A, HKU\S-1-5-21-3992288038-74006199-999263187-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{3CFAF932-A9CB-4E59-99A0-FE04E9DF9328}, Quarantined, [8c1f68eb7902cb6b6e043febef13e21e], 
PUP.Optional.CouponDownloader.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{10AD2C61-0898-4348-8600-14A342F22AC3}, Quarantined, [c4e7b79c7ffc91a5ba8ba97f010132ce], 
PUP.Optional.AdPeak.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\rqpbhevlkc32, Quarantined, [3774381bfb80f93dfc411376ec16fa06], 
PUP.Optional.CouponDownloader.A, HKLM\SOFTWARE\Coupon Downloader, Quarantined, [317a67ec0378a69029da33561ce65ca4], 
PUP.Optional.CouponDownloader.A, HKLM\SOFTWARE\CouponDownloader, Quarantined, [4764ed667803ca6c05ff7613ca388d73], 
PUP.Optional.AdPeak.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{813BA625-B0FA-48D8-9B75-59759C88C219}, Quarantined, [b4f73f1486f5cc6ab160ef9a3ac89070], 
PUP.Optional.CouponDownloader.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\CouponDownloaderService, Quarantined, [cbe03b18fc7f57dfd42eabde8181e41c], 
PUP.Optional.ZombieAlert.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\ZombieAlert, Quarantined, [dfcc6ce76813fe3890829100768c926e], 
PUP.Optional.CouponDownloader.A, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Coupon Downloader, Quarantined, [0c9f9ab9691248ee2adb90f9a85a5ea2], 
PUP.Optional.CouponDownloader.A, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\CouponDownloader, Quarantined, [6e3d1043176449ed55b16425f1115aa6], 
PUP.Optional.CouponDownloader.A, HKU\S-1-5-21-3992288038-74006199-999263187-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\Coupon Downloader, Quarantined, [9318470c8deed660060131581ce6718f], 
PUP.Optional.CouponDownloader.A, HKU\S-1-5-21-3992288038-74006199-999263187-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Coupon Downloader, Quarantined, [2586153e8eed42f44eb78dfcc53d34cc], 
PUP.Optional.CouponDownloader.A, HKU\S-1-5-21-3992288038-74006199-999263187-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\CouponDownloader, Quarantined, [2c7f8dc687f4e55146c0aedb82808080], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 28
PUP.Optional.ZombieAlert.A, C:\Users\Sarah\AppData\Local\ZombieAlert, Quarantined, [a70472e1b4c7db5bde32d2bfcc366e92], 
PUP.Optional.WeatherAlerts, C:\Users\Sarah\AppData\Local\WeatherAlerts, Quarantined, [89224112dc9f62d4c4b11065f60cde22], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader, Delete-on-Reboot, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\SSL, Quarantined, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\defaults, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\defaults\preferences, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\addon-kit, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\addon-kit\lib, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\event, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\addon, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\dom, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\events, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\l10n, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\private-browsing, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\system, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\tabs, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\traits, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\utils, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\window, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\windows, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\CouponDownloader, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\CouponDownloader\data, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\CouponDownloader\lib, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
 
Files: 104
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Local\Temp\nsvBFC9.tmp.exe, Quarantined, [e8c3361d2259a195a79ab09303fdfb05], 
PUP.Optional.InstallMonetizer, C:\Users\Sarah\Downloads\Falling Skies Season 1 Complete 720p__3039_i344162687_il3533106.exe, Quarantined, [37741f34156651e50cbabc6c53ae38c8], 
PUP.Optional.InstallMonetizer, C:\Users\Sarah\Downloads\Falling Skies Season 1 Complete 720p__3516_i344162230_il3533106.exe, Quarantined, [f5b6292a116ac4728e387aaef80959a7], 
PUP.Optional.OptimumInstaller.A, C:\Users\Sarah\Downloads\Firefox_Setup(1).exe, Quarantined, [9c0f4b0862192a0c168f7ad32ed30ff1], 
PUP.Optional.OptimumInstaller.A, C:\Users\Sarah\Downloads\Firefox_Setup(2).exe, Quarantined, [fbb0df74f7848caa396c3518f908bc44], 
PUP.Optional.Superfish.A, C:\Users\Sarah\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.superfish.com_0.localstorage, Quarantined, [24872b28df9ce254c73ea0e730d29a66], 
PUP.Optional.Superfish.A, C:\Users\Sarah\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.superfish.com_0.localstorage-journal, Quarantined, [82290251b5c6dc5adc292f58b84a18e8], 
PUP.Optional.AdPeak.A, C:\Program Files\004\rqpbhevlkc32.exe, Delete-on-Reboot, [3774381bfb80f93dfc411376ec16fa06], 
PUP.Optional.ZombieAlert.A, C:\Users\Sarah\AppData\Local\ZombieAlert\data2.dat, Quarantined, [a70472e1b4c7db5bde32d2bfcc366e92], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\CouponDownloaderService.exe, Delete-on-Reboot, [cbe03b18fc7f57dfd42eabde8181e41c], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\Installbat.dll, Quarantined, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\Microsoft.Deployment.WindowsInstaller.dll, Quarantined, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\Microsoft.Deployment.WindowsInstaller.xml, Quarantined, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\nfapi.dll, Delete-on-Reboot, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\nfregdrv.exe, Quarantined, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\ProtocolFilters.dll, Delete-on-Reboot, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Program Files\CouponDownloader\sample.dll, Quarantined, [cdde1d36d0abae8869b693eea260eb15], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\bootstrap.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\harness-options.json, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\icon.png, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\icon64.png, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\install.rdf, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\locales.json, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\defaults\preferences\prefs.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\addon-kit\lib\page-mod.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\addon-kit\lib\private-browsing.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\addon-kit\lib\request.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\addon-kit\lib\windows.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\observer-service.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\api-utils.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\base64.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\byte-streams.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\collection.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\cortex.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\cuddlefish.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\deprecate.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\environment.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\errors.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\events.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\file.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\functional.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\globals.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\heritage.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\hidden-frame.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\light-traits.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\list.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\loader.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\match-pattern.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\memory.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\namespace.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\plain-text-console.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\preferences-service.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\promise.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\querystring.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\runtime.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\sandbox.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\self.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\system.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\text-streams.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\timer.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\traceback.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\traits.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\unload.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\url.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\uuid.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\window-utils.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\xhr.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\xpcom.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\xul-app.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\event\core.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\event\target.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\addon\runner.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content\content-proxy.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content\content-worker.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content\loader.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content\symbiont.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\content\worker.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\dom\events.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\events\assembler.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\l10n\core.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\l10n\html.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\l10n\loader.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\l10n\locale.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\l10n\prefs.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\private-browsing\utils.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\system\events.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\tabs\events.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\tabs\observer.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\tabs\tab.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\tabs\utils.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\traits\core.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\utils\data.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\utils\object.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\utils\registry.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\utils\thumbnail.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\window\utils.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\windows\dom.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\windows\loader.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\windows\observer.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\api-utils\lib\windows\tabs.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\CouponDownloader\data\icon.png, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\CouponDownloader\data\icon64.png, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
PUP.Optional.CouponDownloader.A, C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\voqku86e.default\Extensions\CouponDownloader@jetpack\resources\CouponDownloader\lib\main.js, Quarantined, [98134d062b50ba7ca080572a2ad8e41c], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#8 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:08:21 AM

Posted 20 May 2014 - 05:52 PM

I still need MBAR and rKill logs.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#9 sarahriggs1984

sarahriggs1984
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  • Local time:04:21 PM

Posted 20 May 2014 - 06:28 PM

I'll complete the rest in the morning. I started on the MBAR but it froze and took an age to close down so I gave up and called it a night!

#10 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:08:21 AM

Posted 20 May 2014 - 06:33 PM

If same thing happens try to run it from safe mode.

How to start Windows in Safe Mode


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#11 sarahriggs1984

sarahriggs1984
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  • Local time:04:21 PM

Posted 21 May 2014 - 04:21 AM

MBAR

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
 
Database version: v2013.10.02.12
 
Windows 7 Service Pack 1 x86 NTFS (Safe Mode)
Internet Explorer 11.0.9600.17107
Sarah :: SARAH-PC [administrator]
 
21/05/2014 09:51:45
mbar-log-2014-05-21 (09-51-45).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 204385
Time elapsed: 14 minute(s), 43 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x86
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17107
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.596000 GHz
Memory total: 1061101568, free: 99872768
 
Downloaded database version: v2014.05.20.11
Downloaded database version: v2014.03.27.01
Initializing...
======================
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 26207B0A
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 209715200
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Other (0x1b)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 209717248  Numsec = 31457280
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 241174528  Numsec = 383932416
 
    Partition 3 type is Other (0xef)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 625106944  Numsec = 32768
 
Disk Size: 320072933376 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Scan Interrupted
Scan Interrupted
Scan Interrupted
Scan Interrupted
Scan was aborted.
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x86
 
System is currently in a safe mode
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17107
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.596000 GHz
Memory total: 1061101568, free: 467718144
 
DNS error
DNS error
Initializing...
======================
------------ Kernel report ------------
     05/21/2014 09:51:33
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\halmacpi.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\compbatt.sys
\SystemRoot\system32\drivers\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\iaStor.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\drivers\usbuhci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbfiltr.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\framebuf.dll
\??\C:\windows\system32\drivers\mbamchameleon.sys
\??\C:\windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff84fc03a8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-0\
Lower Device Object: 0xffffffff8483e028
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff84fc03a8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff84fc1020, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff84fc03a8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff848a3858, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8483e028, DeviceName: \Device\Ide\IAAStorageDevice-0\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 26207B0A
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 209715200
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Other (0x1b)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 209717248  Numsec = 31457280
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 241174528  Numsec = 383932416
 
    Partition 3 type is Other (0xef)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 625106944  Numsec = 32768
 
Disk Size: 320072933376 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 

 



#12 sarahriggs1984

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Posted 21 May 2014 - 04:57 AM

And finally....Rkill 2.6.6 by Lawrence Abrams (Grinler)

Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 05/21/2014 10:46:08 AM in x86 mode. (Safe Mode)
Windows Version: Windows 7 Starter Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * Base Filtering Engine (BFE) is not Running.
   Startup Type set to: Automatic
 
 * DHCP Client (Dhcp) is not Running.
   Startup Type set to: Automatic
 
 * DNS Client (Dnscache) is not Running.
   Startup Type set to: Automatic
 
 * COM+ Event System (EventSystem) is not Running.
   Startup Type set to: Automatic
 
 * Windows Firewall (MpsSvc) is not Running.
   Startup Type set to: Automatic
 
 * Network Connections (Netman) is not Running.
   Startup Type set to: Manual
 
 * Network Store Interface Service (nsi) is not Running.
   Startup Type set to: Automatic
 
 * Security Center (wscsvc) is not Running.
   Startup Type set to: Automatic (Delayed Start)
 
 * Windows Update (wuauserv) is not Running.
   Startup Type set to: Automatic (Delayed Start)
 
 * Ancillary Function Driver for Winsock (AFD) is not Running.
   Startup Type set to: System
 
 * Windows Firewall Authorization Driver (mpsdrv) is not Running.
   Startup Type set to: Manual
 
 * NetBT (NetBT) is not Running.
   Startup Type set to: System
 
 * NSI proxy service driver. (nsiproxy) is not Running.
   Startup Type set to: System
 
 * NetIO Legacy TDI Support Driver (tdx) is not Running.
   Startup Type set to: System
 
 * SensrSvc [Missing Service]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 05/21/2014 10:48:36 AM
Execution time: 0 hours(s), 2 minute(s), and 27 seconds(s)
 
 
 
 
Let me know if you need anything else!


#13 Broni

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Posted 21 May 2014 - 06:30 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#14 sarahriggs1984

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Posted 22 May 2014 - 02:58 PM

Hi,

 

ADW did not download on my compute, it said "Failed - Virus scan failed" without downloading. Do you have a different link?

 

I will continue with the rest while i wait



#15 sarahriggs1984

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Posted 22 May 2014 - 03:36 PM

Also, JRT downloaded, scanned and restarted, but then the black box re-appeared saying " Checking Processes" which stayed there for ages. No scan log was on my desktop






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