Hello friends, I am in need of some desperate help, and I wasn't sure where to post this. =x
I've been experiencing this problem for over a day now, so I'm just going to post the "logs" I've written down as I've gone through the process of trying to find a solution.
Background: I've had this computer for almost a year, and have never experienced a problem with it before yesterday.
My Specs: i5-4670 @ 3.4GHz, Adata XPG V2 8GB DDR3 1600, Gigabyte GA-Z87-HD3, Thermaltake Smart Series 750w PSU, NVIDIA GTX 760 2GB, and I run Windows 7.
Note: The main problem at this point is that when I load my computer, the only thing that shows is my desktop wallpaper and nothing else - icons, taskbar, etc. don't load. When I try to Ctrl+Alt+Del, the screen goes black and I hit either spacebar or Enter to get back to the unresponsive desktop wallpaper screen once again.
The problem all started when I attempted to boot up the computer one morning, the lights turned on for a split second and immediately turned off once again. After searching Google thoroughly, it appeared as if this was the computer attempting to stop from short circuiting. I personally have no experience with computer hardware whatsoever, so I was baffled as to what to do, as the computer would not start up anymore. My father simply unplugged everything, took a look inside of the computer, switched on something that appeared to be an alternate on/off thinger, and hooked it up once again. This time, the computer loaded up.
The first thing I see is an error message informing me that the BIOS is corrupted - it goes through this little loading screen and eventually I reach the main problem: an unresponsive desktop wallpaper screen devoid of anything but the wallpaper. I attempted to Ctrl+Alt+Del, expecting to be able to simply run "explorer.exe", but it led me to another unresponsive black screen. After several attempts to reboot the system, I finally decided to go into Safe Mode and run a virus scan. Why? I dunno, I'm not as computer savvy as I'd like to be so I figured it might've been software related. Maybe it is. But.. the virus scan didn't pick up anything, so I immediately ruled out a virus. Next, I attempted a System Restore to a few days prior - the only save point I had was just before a Windows Update, so I did it. Didn't fix a thing.
The next thing I tried was a random solution I came across on Google for the 'main problem' I'm facing, which was disabling all startup services in msconfig while in Safe Mode. I did this, and the computer actually loaded beyond the desktop wallpaper screen. I restarted the computer to apply some updates, and the same problem came back to haunt me: an unresponsive desktop wallpaper screen! After a restart or two, I managed to get past the unresponsive screen, and for approximately three minutes I was able to do the things I'd normally be able to do. Then it simply froze, and became an unresponsive screen once again, and I couldn't even Ctrl+Alt+Del to get a black screen, everything was simply frozen.
When I did manage to get on the next time for whatever reason, I was prompted with an error regarding the display drivers. Nothing I could do from here, so I decided to update my BIOS for whatever reason. I updated it using Q-Flash. For reference, my MoBo is the GA-Z87-HD3. After I did this, I rebooted and everything was working smoothly. Logged on (received this error: "Display Driver stopped responding and has recovered"), restarted to apply changes, and it actually freakin' worked! This worked for the rest of the time I was using the computer - as I was scared to restart at this point - and eventually I got off, shutting down the computer to install those Windows Updates I System Restored in the beginning of this process.
And here I am, the next morning, experiencing the exact same problem that plagued me throughout yesterday, with no plausible solutions in sight.
So, what do I do?!
Kudos and thank you if you managed to read all of this (I tried to be as thorough as possible as to cast away any possible confusion, though making it longer may have added to the confusion..), and thanks to anyone who can provide a solution to this peculiar problem.
For several other attempts at fixing this problem, please check this techguy thread:
Edited by charade501, 19 May 2014 - 11:46 AM.