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Windows Diagnostic Service is OFF & mini dump crash related!?


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#1 browniebrownie141

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Posted 18 May 2014 - 05:26 PM

Ladies/ Gentlemen: 

 

1. I noticed my Windows Diagnostic Service is OFF, but I can't turn it ON, the "choice" is greyed out. Can anyone help me on how to turn it back on? 

 

2. Not sure if it is related OR separated problem, i encounted a mini dump/ crash, but not the "blue screen of death, rather, the computer will simply turn off by itself. From the control panel/ problem list, i see 2 issues: Services Diagnostics Host Hung on starting, & Services internet sharing hang on starting.....

 

I ran a Windows Memory Diagnostics Tool test, luckily, it states NO memory errors were detected. 

 

I ran the famous Malwarebytes and SuperAntiSpywares, which both are highly recommended by this forum/websites, turns out to be OK ( i ran in safe mode) 

 

Can anyone help me on how to fix my problems. Thank you.

 

Here are the specs of my compuer:

 

Sony AR-770 Vista Ultimate SP2/  32 bits based computer/ 4 GB RAM Memory/ 300 GB Solid State Drive HD/ 

 

IMG_20140518_042728.jpgIMG_20140518_050633.jpgIMG_20140518_050658.jpgIMG_20140518_045959.jpg



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#2 browniebrownie141

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Posted 18 May 2014 - 05:27 PM

Thank you in advance !



#3 browniebrownie141

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Posted 26 May 2014 - 12:22 AM

Someone must know...Right ? 

 

Anyone,....thanks 






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