Hi, my computer is infected with the Ice/FBI type Virus.
This is the third time in the last couple of years - so I know the drill.
The first two times I was able to get rid of it by using Hitman Pro on a flash drive.
This time it's worse.
I cannot even get windows to start at all now, I go though the steps to boot with the flash drive, but I keep getting error messages.
Systems restore won't work, I get the following error message about "0xfbffca33".......
I am using a Dell computer, with Windows 7. The computer is about 2 years old.
I am thinking possibly this is a double issue - first the virus which then caused something else that prevents windows from starting.
I would appreciate any help, and will answer any questions, and/or follow any instructions.
Thank you in advance.