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Suddenly - no sound.


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6 replies to this topic

#1 imrenee1

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Posted 17 May 2014 - 09:46 AM

Hello! I suddenly have no sound. 
Device Manager says "High Definition Audio Device: This device is working properly."

 

I know nothing about drivers, where to find them, how to update them, etc. :(

 

The only thing I can think went wrong is I removed media player from startup because I was getting a bunch of adware popups to update media player, update codex, etc.

 

What do you think?


Edited by hamluis, 17 May 2014 - 12:21 PM.
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#2 donetao

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Posted 17 May 2014 - 10:28 AM

Hello! Here's a place for you to start!!

http://windows.microsoft.com/en-us/windows/no-sound-help#no-sound=windows-7&v1h=win8tab1&v2h=win7tab3&v3h=winvistatab1&v4h=winxptab1

PS A easy fix might be to restore to a earlier time when you had sound and before you removed Media player from start ups.


Edited by donetao, 17 May 2014 - 10:41 AM.


#3 imrenee1

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Posted 17 May 2014 - 09:59 PM

Thanks. Working now. :)


Edited by imrenee1, 17 May 2014 - 10:24 PM.


#4 donetao

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Posted 18 May 2014 - 12:15 AM

Hello! :clapping:



#5 pattat11

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Posted 18 May 2014 - 10:52 AM

I'm having same issue.
What ste did you do that worked.
I actually tried both and nothing.

#6 Queen-Evie

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Posted 18 May 2014 - 01:03 PM

Hello pattat11.

 

You started a topic about your sound issue here http://www.bleepingcomputer.com/forums/t/534711/no-sound-period/

 

Please continue to post in that topic.

 

Any help provided to pattat11 should also be given in the other topic.



#7 imrenee1

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Posted 18 May 2014 - 08:38 PM

Okay - this is so simple. It couldn't possibly be the same prob anyone else is having. I went to Control Panel -- Sound -- then I saw that there were TWO speakers called "high definition audio device." Both had green check-marks by them. I used to think that meant they were working, but I realized that means they are "default". So I unchecked one so that only one was default, and voila! Sound works.






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