Jump to content
Posted 16 May 2014 - 09:55 PM
Posted 17 May 2014 - 08:58 AM
If your 'friend' didn't also provide the installation disks that came with the laptop he/she isn't as much of a friend as you thought.
Can you provide some additional details about the hardware and software?
It may be possible to get a replacement set of installation disks from the manufacturer - at a price.
Before trying to install windows 8 check to see if your laptop can run that software.
When you say that you cannot update any programs, exactly which programs are you trying to update and what error messages are displayed?
Can you download and install a new program? Is there any security software installed, and is it up to date?
Keep us posted
Stay well and surf safe [stay protected]
Posted 17 May 2014 - 09:39 AM
Posted 17 May 2014 - 11:01 AM
This computer seems to be seriously infected and because it was given to you, I would recommend a full factory reset. If the restore partition is still on the hard drive, Press Alt+F10 at power-up. If that does not work only tap the F10 key at power-up.
Edited by JohnC_21, 17 May 2014 - 11:01 AM.
0 members, 0 guests, 0 anonymous users