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new laptop kb installed not working


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#1 snglnluvnit

snglnluvnit

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Posted 16 May 2014 - 08:23 AM

Hello all, I installed a replacement KB on my friends dv7000 1285dx laptop.  The old one had a few keys missing.  After installing the keyboard worked fine, but after a bit most keys quit working and only a few work.  There were no spills involved. Replacement KB  is correct one for his model.

 

Thanks,

Scott



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#2 Kilroy

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Posted 16 May 2014 - 08:29 AM

I'm not familiar with this model.  I'd suggest reseating the keyboard cable.  I do not know if this is a ribbon cable or actual connector.  If it is a ribbon cable make sure that the retaining bar is properly engaged.



#3 snglnluvnit

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Posted 16 May 2014 - 10:13 AM

It ended up that the ribbon cable came loose.  I read somewhere to test it with the on-screen keyboard to rule out software, so then I cracked it back open and reseated the ribbon and retaining bar.

 

Thanks!!

Scott






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