is an antivirus platform that uses three security levels (or layers) in order to provide protection. These layers are made up of: surf protection, a dual-engine file guard, and advanced behavioral analysis. EAM combines its technology with Bitdefender Anti-Virus utilizing two scanning engines. I have been using it for a long time now...sorry to hear you are having issues with it.Emsisoft Highjackfree
(formerly a-squared) works in a similar manner to HijackThis, an advanced enumerator
(similar in some respects to a registry editor) that is used to display certain areas of the Windows registry where the majority of malware reside. HijackThis and Emsisoft Highjackfree will scan these areas of your system and then create a log to help diagnose the presence of undetected malware in known hiding places. However, since they only scan certain areas of a computer's system/registry
, a hijackthis log may not always show all the malware on your system. Most of the log entries are required
to run a computer and removing essential ones can potentially cause serious damage
such as loss of Internet connectivity or problems with your operating system which could preventing it from starting.
Using these types of tools requires advanced knowledge about the Windows Operating System and relies on trained experts to interpret the log entries
and investigate them in order to determine what needs to be fixed. This is because they sometimes provide misleading
results. If you do not have advanced knowledge about computers or training in malware investigation, you should NOT fix anything with these analyzers without consulting a expert as to what to fix
Further, be aware that HijackThis only scans certain areas of a computer's system/registry
to help diagnose the presence of undetected malware in known hiding places. Given the sophistication of malware hiding techniques used by attackers in today's environment, HijackThis is limited in its ability to detect infection
and generate a report outside these known hiding places. This limitation has made its usefulness nearly obsolete since a HijackThis log cannot reveal all the malware residing on a computer. As such, HijackThis has been replaced by other preferred tools
that provide comprehensive logs with specific details about more areas of a computer's system, files, folders and registry keys which may have been modified by malware infection.
Unless you know how to read and analyze logs from DDS, OTL or RSIT there's no point on downloading and using them. If those tools are needed for a malware infection you should seek assistance from an expert who will advise you accordingly. Like HijackThis, these are powerful tools which rely on trained experts to interpret the log entries
, determine what needs to be fixed and plan a strategy for disinfection.
Please follow the instructions in the Malware Removal and Log Section Preparation Guide
starting at Step 6.
- If you cannot complete a step, then skip it and continue with the next.
- In Step 6 there are instructions for downloading and running DDS which will create two logs. (Note: Windows 8.1 Users will not be able run DDS and create a log)
When you have done that, post your logs
in the Virus, Trojan, Spyware, and Malware Removal Logs forum
, NOT here
, for assistance by the Malware Response Team.
Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs, then still start the new topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.
After doing this, please reply back in this thread with a link to the new topic so we can closed this one.