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www.getwindowinfo virus Windows7


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20 replies to this topic

#16 boopme

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Posted 15 May 2014 - 01:22 PM

Is the browser still being Hijacked?
  • Let's also run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#17 Min-C

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Posted 15 May 2014 - 01:25 PM

'
'
...Yes Sir...
,
,
...the strange thing is that I cannot find even 'Paint' in 'Accessories'
,
,
,
..after reboot I got one Internet Explorer window again
Anti Virus 'blocks' soundfx.exe *32 but it is in the task manager processes,
even two 'soundfx.exe *32'
,
,
....I think this everything has place in 'Advanced Windows 32 Base API'
...maybe this can help a bit..
,
,

Edited by Min-C, 16 May 2014 - 06:49 AM.


#18 Min-C

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Posted 15 May 2014 - 03:32 PM

,
,
C:\Users\All Users\InstallMate\{2A574FDA-9353-40E1-A20A-DB71F1B46D2C}\Custom.dll Win32/InstalleRex.M potentially unwanted application

C:\ProgramData\InstallMate\{2A574FDA-9353-40E1-A20A-DB71F1B46D2C}\Custom.dll Win32/InstalleRex.M potentially unwanted application deleted - quarantined

C:\Users\tnx\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\83RK5VMA\LAMmfg7u[1].exe
a variant of Win32/AdWare.MultiPlug.R application cleaned by deleting - quarantined

C:\Users\tnx\AppData\Roaming\Microsoft\soundfx.exe
a variant of MSIL/Injector.DQB trojan cleaned by deleting - quarantined

C:\Users\tnx\AppData\Roaming\Microsoft\Windows\SamSs.exe
a variant of MSIL/Injector.DQB trojan cleaned by deleting - quarantined
,
,
,
..during the process two soundfx.exe *32 in the task manager are 'take away'
,
..now Internet Explorer is run automatically and I don't see 'www.getwindowinfo' but this is still there because it allows an internet connection after two minutes
,
,

Edited by Min-C, 16 May 2014 - 06:37 AM.


#19 boopme

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Posted 16 May 2014 - 12:47 PM

Ok, It appears yours is protected and we need t get a deeper look.
Please follow this Preparation Guide, do steps 6,7 and 8 and post in a new topic.
Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#20 Min-C

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Posted 16 May 2014 - 01:03 PM

'
'
'
Yes Sir!
,
,

Edited by Min-C, 16 May 2014 - 01:04 PM.


#21 boopme

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Posted 16 May 2014 - 09:11 PM

Thank you. I merged the posts in the new topic into one post,see below.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 5 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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