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Disk Drive not working right


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#1 Kevier

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Posted 14 May 2014 - 11:44 AM

My disk drive isn't acting right

 

I can play CD's and DVD but i cant open Burnt DVDs

 

I am trying to do a clean install on my other laptop and have burned the iso to a dvd but every time i put it into the laptop it the drive locks up and if i click on it Windows Explorer isn't responding pops up and everything on my desktop disappears and i have to restart and after i restart the drive doesn't even show up anymore and i cant open it so then i have to shutdown open manually and then it seems to work fine

 

any ideas

 

Windows 7 Home Premium 64 base

 

the reason im trying to do a clean install is because every time i update i get a preparing to update that gets to 30% restarts into startup repair and then back to preparing to update loop and then i have to use dism.exe /image:C:\ /cleanup-image /revertpendingactions to get back into normal mode


Edited by Kevier, 14 May 2014 - 11:53 AM.


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#2 hamluis

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Posted 14 May 2014 - 12:56 PM

Well...you cannot install any Windows version...while within Windows.

 

You say that you are trying to do a clean insstall...well a clean install begins from the optical drive and your mention of Windows Explorer and desktop...don't fit into my picture of a clean install effort.

 

If your optical drive is not working correctly...they are replaceable for less than $20 here in the U.S.

 

Louis



#3 Kevier

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Posted 14 May 2014 - 12:59 PM

i have tried to do a clean install from boot but like i said not sure why its not working the only thing my drive cant read is burnt dvd's

is it possible to run a check or anything

 

could a lens cleaner help (maybe) 


Edited by Kevier, 14 May 2014 - 01:00 PM.


#4 hamluis

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Posted 14 May 2014 - 01:36 PM

If your drive reads any DVD...the lens is OK for DVDs.  If the drive reads any CD...the CD lens is OK.

 

IMO, if the problem is burned media...I'd have to examine just how I am attempting my burns.  You mentioned an .iso file...what program are you using to burn the file to disk? 

 

How to successfully burn or write an ISO-image to cd or dvd - http://iso.snoekonline.com/iso.htm

 

How to Write ISO Files to CD - http://www.petri.co.il/how_to_write_iso_files_to_cd.htm

 

See Post By Art Rooks, Using Imgburn For ISOs .

 

Louis



#5 Kevier

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Posted 14 May 2014 - 02:06 PM

image burn



#6 Kevier

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Posted 14 May 2014 - 02:45 PM

i just also tried to do a repair install with the iso (used winrar extracted and ran the setup.exe) and got this error

Windows installation encountered an unexpected error.  Verify that the installation sources are accessible, and restart the installation.  Error code:0xE0000100



#7 hamluis

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Posted 14 May 2014 - 02:54 PM

What's the origin of this .iso file?

 

Louis



#8 Kevier

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Posted 14 May 2014 - 03:18 PM

http://techdows.com/2011/07/download-windows-7-integrated-with-sp1-iso-official-direct-download-links.html

 

and i downloaded

 

Windows 7 Professional x64 SP1 (bootable)

http://msft.digitalrivercontent.net/win/X17-24281.iso



#9 hamluis

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Posted 14 May 2014 - 03:44 PM

Sorry, I can't help you with a download from that site.  I suggest that you contact the blog owner.

 

Louis



#10 Kevier

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Posted 14 May 2014 - 03:56 PM

you have any ideas about any of the other problems like why i cant update



#11 Roodo

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Posted 14 May 2014 - 04:47 PM

Try this (may not work but worth a shot)

http://support.microsoft.com/mats/windows_update/



#12 Kevier

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Posted 14 May 2014 - 05:52 PM

ok


Edited by Kevier, 14 May 2014 - 05:55 PM.


#13 Kevier

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Posted 14 May 2014 - 06:09 PM

didn't help

i can download the updates but they wont install like i said in the earlier post i get the preparing to install up to 30% restarts and then startup repair



#14 hamluis

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Posted 14 May 2014 - 07:44 PM

Try running the following, .WGA Tool .  Post the results, please.

 

Louis



#15 Kevier

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Posted 15 May 2014 - 03:50 PM

it says it requires windows xp to install






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