This is an Acer Aspire 5732Z with Windows 7 Professional installed.
Fine until a week ago when it started giving the message that the battery was about to run out, and to plug in the charger, even though the charger was plugged in and switched on. Unplugging the charger and plugging back in corrected that state for a few seconds then the message returned. A new battery and new charger were fitted a few weeks ago and the battery was holding its charge fine and charging up normally.
After shutting down and re-booting it displayed an error message: "There was a problem retrieving data - 12007 (unknown)". I have Googled for that message but the results don't seem to relate to my problem. A few seconds after displaying that error message, the laptop shut down. The charger was plugged in and the charging LED was amber. This happened several times after re-booting until the laptop died - now there is no response to the power on button and the charging LED is not coming on when the charger is plugged in.
I haven't got another battery or a laptop that I can use to charge the battery, or access to a compatible battery from another laptop. The tip on the charger is putting 19.5v out so that seems to be OK, but the laptop isn't recognising the charger.
So, my questions are as follows:
Is the power board?
Is it the motherboard?