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Photo

A lot of malware on this computer. Please help


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6 replies to this topic

#1 BrianThatDude

BrianThatDude

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  • 14 posts
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  • Local time:11:26 PM

Posted 13 May 2014 - 02:56 PM

Lot of pop ups, damaged computer to a crawl. Please help.

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 8
Boot Device: \Device\HarddiskVolume2
Install Date: 12/26/2013 5:07:48 PM
System Uptime: 5/12/2014 3:39:34 PM (24 hours ago)
.
Motherboard: Hewlett-Packard |  | 18FC
Processor: Intel® Celeron® CPU 877 @ 1.40GHz | U3E1 | 1400/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 438 GiB total, 369.896 GiB free.
D: is FIXED (NTFS) - 27 GiB total, 3.224 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP8: 1/20/2014 11:08:13 AM - Windows Update
RP9: 1/29/2014 8:43:44 PM - Windows Update
RP10: 2/4/2014 3:55:35 PM - Windows Update
RP11: 2/15/2014 10:24:08 AM - Windows Update
RP12: 2/22/2014 10:36:54 PM - Installed HP Support Assistant
RP13: 3/14/2014 10:01:36 PM - HPSF Applying updates
RP14: 3/19/2014 6:03:10 AM - Windows Update
RP15: 3/28/2014 9:54:31 PM - HPSF Applying updates
RP16: 4/4/2014 9:48:06 PM - HPSF Applying updates
RP17: 4/14/2014 6:10:22 PM - Windows Update
RP18: 4/19/2014 6:53:27 PM - Windows Update
RP19: 5/9/2014 9:43:25 PM - HPSF Applying updates
.
==== Installed Programs ======================
.
4 Elements II
Adobe Shockwave Player 11.6
Airport Mania
avast! Free Antivirus
Azteca
Bejeweled 3
Bonjour
Bounce Symphony
Build-a-lot
CyberLink PhotoDirector
CyberLink PowerDirector 10
CyberLink PowerDVD
CyberLink YouCam
D3DX10
Energy Star
FATE: The Cursed King
FileParade bundle uninstaller
Final Drive Fury
Google Chrome
Google Update Helper
Google+ Auto Backup
Hewlett-Packard ACLM.NET v1.2.2.3
Hoyle Card Games
HP 3D DriveGuard
HP Connected Music (Meridian - installer)
HP Connected Remote
HP CoolSense
HP Customer Experience Enhancements
HP Documentation
HP Games
HP MyRoom
HP Postscript Converter
HP Quick Launch
HP Recovery Manager
HP Registration Service
HP Support Assistant
HP Utility Center
HP Wireless Button Driver
IDT Audio
ImoageConverter
Intel® Control Center
Intel® Management Engine Components
Intel® Processor Graphics
Intel® Rapid Storage Technology
Intel® SDK for OpenCL - CPU Only Runtime Package
Intel® Trusted Connect Service Client
Internet Updater
Jewel Match 3
John Deere Drive Green
Letters from Nowhere 2
magicJack
Mah Jong Medley
Microsoft Application Error Reporting
Microsoft Office
Microsoft OneDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Movie Maker
MSVCRT
MSVCRT110
MSVCRT110_amd64
Mystery of Mortlake Mansion
Optimizer Pro v3.2
Penguins!
Photo Common
Photo Gallery
Picasa 3
Polar Bowler
Polar Golfer
Qualcomm Atheros Driver Installation Program
Realtek Ethernet Controller Driver
Realtek PCIE Card Reader
Roads of Rome 3
ROyaalCoUPPon
Search Protect
Skype Click to Call
Skype™ 6.13
swMSM
Synaptics Pointing Device Driver
The Treasures of Mystery Island: The Ghost Ship
Update Installer for WildTangent Games App
Updater
Websteroids
webusaverr
WildTangent Games
WildTangent Games App
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
5/8/2014 11:48:52 PM, Error: Schannel [36888]  - A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.
5/13/2014 9:07:00 AM, Error: MTConfig [1]  - An attempt to configure the input mode of a multitouch device failed.
5/12/2014 3:39:41 PM, Error: Microsoft-Windows-Kernel-General [6]  - An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): ''.
.
==== End Of File ===========================
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16537
Run by JOAN at 15:52:55 on 2014-05-13
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.3986.1598 [GMT -4:00]
.
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Windows\system32\dashost.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\ProgramData\InternetUpdater\InternetUpdaterService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\PROGRA~2\SearchProtect\Main\bin\CltMngSvc.exe
C:\Windows\System32\dwm.exe
C:\Windows\system32\taskhostex.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~2\SearchProtect\SearchProtect\bin\cltmng.exe
C:\PROGRA~2\SearchProtect\UI\bin\cltmngui.exe
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\ProgramData\Updater\updater.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteUser.exe
C:\Program Files (x86)\Optimizer Pro\OptProReminder.exe
C:\ProgramData\RHelpers\ChromeHelper\ChromeHelper.exe
C:\ProgramData\RHelpers\FireFoxHelper\FireFoxHelper.exe
C:\ProgramData\RHelpers\IEHelper\IeHelper.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Users\JOAN\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.conduit.com/?ctid=CT3323737&octid=EB_ORIGINAL_CTID&SearchSource=55&CUI=&UM=4&UP=SP317D8ABE-8B1C-405E-A52E-38888FB7EE50&SSPV=C29633_sp_ie
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.yahoo.com/?ilc=8
mDefault_Page_URL = hxxp://www.yahoo.com/?ilc=8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit = userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
BHO: ROyaalCoUPPon: {2819C0AC-DCAC-CD12-B26F-D6DD85E43664} - C:\ProgramData\ROyaalCoUPPon\l.dll
BHO: Websteroids: {44ed99e2-16a6-4b89-80d6-5b21cf42e78b} - C:\ProgramData\Websteroids\IE\common.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet
uRun: [Updater] C:\ProgramData\Updater\updater.exe
uRun: [Optimizer Pro] C:\Program Files (x86)\Optimizer Pro\OptProLauncher.exe
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [cdloader] "C:\Users\JOAN\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [Google Update] "C:\Users\JOAN\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Google+ Auto Backup] "C:\Users\JOAN\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe" /autostart
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
mRun: [Updater] C:\ProgramData\Updater\Updater.exe
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
TCP: NameServer = 65.32.5.111 65.32.5.112
TCP: Interfaces\{91C187F0-D9F1-4219-A5BF-0EF58D600E80} : DHCPNameServer = 65.32.5.111 65.32.5.112
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll c:\progra~2\optimi~1\optpro~1.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: ROyaalCoUPPon: {2819C0AC-DCAC-CD12-B26F-D6DD85E43664} - C:\ProgramData\ROyaalCoUPPon\l.x64.dll
x64-BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: webusaverr: {CB56A977-E41D-A1DE-ACE5-7D61299A66C7} - C:\ProgramData\webusaverr\NrjUzJ2S3z.x64.dll
x64-BHO: ImoageConverter: {E5590DB8-A489-3A22-498A-769927CF346F} - C:\ProgramData\ImoageConverter\kjU.x64.dll
x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-mPolicies-System: PromptOnSecureDesktop = dword:0
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;avast! Revert;C:\Windows\System32\Drivers\aswRvrt.sys [2013-12-26 65776]
R0 aswVmm;avast! VM Monitor;C:\Windows\System32\Drivers\aswVmm.sys [2013-12-26 207904]
R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2012-9-28 650808]
R1 aswSnx;aswSnx;C:\Windows\System32\Drivers\aswSnx.sys [2013-12-26 1034464]
R1 aswSP;aswSP;C:\Windows\System32\Drivers\aswSP.sys [2013-12-26 422216]
R2 70e6ca8c;Optimizer Pro Crash Monitor;C:\Windows\System32\rundll32.exe [2012-7-25 51712]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\Drivers\aswMonFlt.sys [2013-12-26 78648]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-12-26 50344]
R2 c2cautoupdatesvc;Skype Click to Call Updater;C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [2014-4-11 1390720]
R2 c2cpnrsvc;Skype Click to Call PNR Service;C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [2014-4-11 1764992]
R2 CltMngSvc;Search Protect Service;C:\PROGRA~2\SearchProtect\Main\bin\CltMngSvc.exe [2014-5-3 2496320]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2013-11-4 92160]
R2 HPConnectedRemote;HP Connected Remote Service;C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe [2012-10-12 35744]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2012-8-23 29600]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-9-7 35232]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-6-7 14904]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2013-6-7 2451456]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-12-10 732160]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2013-6-7 131032]
R2 InternetUpdater;Internet Updater;C:\ProgramData\InternetUpdater\InternetUpdaterService.exe [2014-1-14 45568]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2013-6-7 165336]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-6-7 366040]
R3 aswStm;aswStm;C:\Windows\System32\Drivers\aswstm.sys [2013-12-26 79672]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2012-6-19 342528]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2013-6-7 690832]
R3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2012-8-24 43832]
R3 WirelessButtonDriver;HP Wireless Button Driver Service;C:\Windows\System32\Drivers\WirelessButtonDriver64.sys [2012-8-31 20800]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\Drivers\ssudbus.sys [2014-1-22 108800]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 Intel® Capability Licensing Service TCP IP Interface;Intel® Capability Licensing Service TCP IP Interface;C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [2012-12-10 803872]
S3 RSP2STOR;Realtek PCIE CardReader Driver - P2;C:\Windows\System32\Drivers\RtsP2Stor.sys [2013-6-7 269968]
S3 SmbDrv;SmbDrv;C:\Windows\System32\Drivers\Smb_driver_AMDASF.sys [2012-8-24 41272]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\Drivers\ssudmdm.sys [2014-1-22 206080]
S3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656]
.
=============== Created Last 30 ================
.
2014-05-10 02:21:31 628024 ----a-w- C:\Windows\System32\NotificationUI.exe
2014-05-10 02:21:30 693760 ----a-w- C:\Windows\System32\WSShared.dll
2014-05-10 02:21:29 566784 ----a-w- C:\Windows\SysWow64\WSShared.dll
2014-05-10 02:21:29 124928 ----a-w- C:\Windows\SysWow64\Windows.ApplicationModel.Store.TestingFramework.dll
2014-05-10 02:21:28 163840 ----a-w- C:\Windows\System32\Windows.ApplicationModel.Store.TestingFramework.dll
2014-05-10 02:20:51 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-05-10 02:20:50 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2014-05-09 21:33:38 272048 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10238.bin
2014-04-29 01:41:27 -------- d-----w- C:\ProgramData\Microsoft OneDrive
2014-04-29 01:41:20 -------- d-----r- C:\Users\JOAN\SkyDrive
2014-04-19 23:02:16 78296 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-04-19 23:02:15 694232 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-04-14 22:45:03 3959808 ----a-w- C:\Windows\System32\jscript9.dll
2014-04-14 22:45:00 2240000 ----a-w- C:\Windows\System32\wininet.dll
.
==================== Find3M  ====================
.
2014-03-11 20:07:42 4550656 ----a-w- C:\Windows\SysWow64\GPhotos.scr
2014-03-07 00:48:11 1766400 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-03-07 00:47:24 2877952 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-03-07 00:08:27 915968 ----a-w- C:\Windows\System32\uxtheme.dll
.
============= FINISH: 15:55:14.45 ===============
 

 



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

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Posted 13 May 2014 - 04:29 PM


Hello BrianThatDude

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 BrianThatDude

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Posted 13 May 2014 - 06:34 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 8 x64
Ran by JOAN on Tue 05/13/2014 at 19:19:07.25
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sweetim
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 05/13/2014 at 19:31:20.42
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
# AdwCleaner v3.208 - Report created 13/05/2014 at 19:10:58
# Updated 11/05/2014 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : JOAN - YANGYANG
# Running from : C:\Users\JOAN\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
Service Deleted : 70e6ca8c
Service Deleted : CltMngSvc
Service Deleted : InternetUpdater
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\InternetUpdater
Folder Deleted : C:\ProgramData\RHelpers
Folder Deleted : C:\ProgramData\Websteroids
Folder Deleted : C:\ProgramData\ROyaalCoUPPon
Folder Deleted : C:\ProgramData\webusaverr
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\optimizer pro v3.2
Folder Deleted : C:\Program Files (x86)\Optimizer Pro
Folder Deleted : C:\Program Files (x86)\SearchProtect
Folder Deleted : C:\Program Files (x86)\sweetpacks bundle uninstaller
Folder Deleted : C:\Users\JOAN\AppData\Local\SearchProtect
Folder Deleted : C:\Users\JOAN\AppData\Roaming\Optimizer Pro
Folder Deleted : C:\Users\JOAN\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb
Folder Deleted : C:\Users\JOAN\AppData\Local\Google\Chrome\User Data\Default\Extensions\jiglkjjkeedbeeohoijdejfbcjafpgjl
Folder Deleted : C:\Users\JOAN\AppData\Local\Google\Chrome\User Data\Default\Extensions\nfbpnhlkcbnmlgcmjijifjpfhobhcfnd
File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Users\JOAN\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage
File Deleted : C:\Users\JOAN\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage-journal
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\conduit.com
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Optimizer Pro]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Updater]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DynConIE.DLL
Key Deleted : HKLM\SOFTWARE\Classes\dynconie.dynconieobject
Key Deleted : HKLM\SOFTWARE\Classes\dynconie.dynconieobject.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [Updater]
Key Deleted : HKLM\SOFTWARE\Classes\RoyaalCoUppon.RoyaalCoUppon
Key Deleted : HKLM\SOFTWARE\Classes\RoyaalCoUppon.RoyaalCoUppon.1.6
Key Deleted : HKLM\SOFTWARE\Classes\WebsavEEr.WebsavEEr
Key Deleted : HKLM\SOFTWARE\Classes\WebsavEEr.WebsavEEr.6.2
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{384997EE-E3BE-49C4-9ECA-C62B7C08128A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{44ED99E2-16A6-4B89-80D6-5B21CF42E78B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2819C0AC-DCAC-CD12-B26F-D6DD85E43664}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CB56A977-E41D-A1DE-ACE5-7D61299A66C7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2830488C-079B-45C2-88B6-AFE4EAA2DF85}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C66F0B7A-BD67-4982-AF71-C6CA6E7F016F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{781CA792-9B6E-400B-B36F-15C097D2CA54}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{44ED99E2-16A6-4B89-80D6-5B21CF42E78B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2819C0AC-DCAC-CD12-B26F-D6DD85E43664}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{44ED99E2-16A6-4B89-80D6-5B21CF42E78B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2819C0AC-DCAC-CD12-B26F-D6DD85E43664}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CB56A977-E41D-A1DE-ACE5-7D61299A66C7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{44ED99E2-16A6-4B89-80D6-5B21CF42E78B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2819C0AC-DCAC-CD12-B26F-D6DD85E43664}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CB56A977-E41D-A1DE-ACE5-7D61299A66C7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{2819C0AC-DCAC-CD12-B26F-D6DD85E43664}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CB56A977-E41D-A1DE-ACE5-7D61299A66C7}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{2819C0AC-DCAC-CD12-B26F-D6DD85E43664}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{CB56A977-E41D-A1DE-ACE5-7D61299A66C7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2830488C-079B-45C2-88B6-AFE4EAA2DF85}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C66F0B7A-BD67-4982-AF71-C6CA6E7F016F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2819C0AC-DCAC-CD12-B26F-D6DD85E43664}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CB56A977-E41D-A1DE-ACE5-7D61299A66C7}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Software\DynConIE
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileParade bundle uninstaller
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Websteroids
Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - c:\progra~2\optimi~1\optpro~1.dll
Data Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Data Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\OPTIMI~1\OPTPRO~2.DLL
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16537
 
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]
 
-\\ Google Chrome v32.0.1700.107
 
[ File : C:\Users\JOAN\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Startup_urls] : hxxp://search.conduit.com/?ctid=CT3323737&octid=EB_ORIGINAL_CTID&SearchSource=55&CUI=&UM=4&UP=SP317D8ABE-8B1C-405E-A52E-38888FB7EE50&SSPV=C29633_sp_ch
Deleted [Homepage] : hxxp://search.conduit.com/?ctid=CT3323737&octid=EB_ORIGINAL_CTID&SearchSource=55&CUI=&UM=4&UP=SP317D8ABE-8B1C-405E-A52E-38888FB7EE50&SSPV=C29633_sp_ch
Deleted [Extension] : booedmolknjekdopkepjjeckmjkdpfgl
Deleted [Extension] : flpcjncodpafbgdpnkljologafpionhb
Deleted [Extension] : igjjkeeamkpihpncmmbgdkhdnjpcfmfb
Deleted [Extension] : jiglkjjkeedbeeohoijdejfbcjafpgjl
Deleted [Extension] : nfbpnhlkcbnmlgcmjijifjpfhobhcfnd
 
*************************
 
AdwCleaner[R0].txt - [9826 octets] - [13/05/2014 19:10:01]
AdwCleaner[S0].txt - [9436 octets] - [13/05/2014 19:10:58]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [9496 octets] ##########
 

Running a lot better. Let me know what you think



#4 gringo_pr

gringo_pr

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Posted 15 May 2014 - 07:24 AM


Hello BrianThatDude

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

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Posted 18 May 2014 - 05:43 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

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Posted 22 May 2014 - 07:40 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

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Posted 25 May 2014 - 12:42 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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