Every time I try to print something it goes in the queue. Then when I go to See what's printing and try to print again, it tells me that I need to troubleshoot the printer. I do the troubleshoot and it tells me that the reason it is not working is because there is a file in queue causing it not to print. The troubleshooter fixes the problem but when I try to print again the same thing happens. I have downloaded drivers and done Microsoft Fix It to no avail. I have also uninstalled the printer and re installed to see if that would help and it did not. I am at a loss as to why it stopped working, I just used it a few days ago!