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PC wont start stuck on startup repair.


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#1 Negotron

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Posted 13 May 2014 - 11:51 AM

Hi hopefully someone can help me because not being able to access my pc sucks big time. Basically its stuck on startup repair I have tried starting normally, last known good starting point all to no success. It's the second time it happened in the last 3 days both after it installed windows updates which makes me think it has something to do with it. I have had this happened in the past over the years but it always worked rather quickly. I did have a blue screen saturday night cant remember exactly but i think it said something about the hardware not working but not sure if related. 

 

Specs - Gateway DX4831-01e

2.93 Intel Core i3

6g ddr3

Windows 7 home premium 64bit

 

Thanks in advance

 

Edit: After leaving the pc on for a while a system recovery menu popped up. I started startup repair and when it finished it said that it cannot repair this pc automatically. I am now in the menu once again with the same options i tried system restore and there isn't a restore point. 

 

At this point I literally have no idea whatsoever on what to do. I have the following options, Startup repair, system restore, system image recovery, windows memory diagnostic, command prompt and recovery management. I really need help please


Edited by Negotron, 13 May 2014 - 02:03 PM.


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#2 dicke

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Posted 13 May 2014 - 05:52 PM

Hi,

Do you have the installation disk and can you boot from that?

If all of the possible repair options fail it may be a case of reformatting and reinstalling everything. Hope you have a current backup to recover your data.

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#3 Negotron

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Posted 14 May 2014 - 03:16 PM

Hi,

Do you have the installation disk and can you boot from that?

If all of the possible repair options fail it may be a case of reformatting and reinstalling everything. Hope you have a current backup to recover your data.

Keep us posted

 

No I do not have the disk but I have an update. I asked a friend of mine and he suggested me to boot in safe mode and delete any recent programs so I did and then restarted the computer and voila it worked. I'm not completely sure that the programs had anything to do with it I mean it probably did but I'm concerned that my HD is damaged because when I googled this problem a lot of people said that the HD could be faulty. Now my pc is working so I'm guessing its fine but is there any way to check the HD just to be sure or should I not worry about it?



#4 dicke

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Posted 14 May 2014 - 03:26 PM

Hi,

Running CHKDSK /R from the command prompt using an administrator account will check the HDD

A full scan with your security program, updated, will also check on the possibility of infection.

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#5 Chris Cosgrove

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Posted 14 May 2014 - 05:58 PM

Like Dicke I am delighted that your computer is back to working normally, BUT given that you have fears that your HD may be failing it is definitely time to make sure that you have all your own data - work, photos, music, whatever - backed up.

 

This is the stuff that you cannot replace unless you have back-ups. It is often possible to get it recovered from a dead drive, but this involves speciallist shops and is very expensive. I know - two / three months back I accidentally wiped a 500 Gb drive. Happily the only stuff of any consequence that I lost was my music collection and a couple of months worth of personal photos, everything else of note was backed up.

 

In case you are wondering, I wiped it with the three usual causes - laziness, stupidity and carelessness !

 

Chris Cosgrove



#6 donetao

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Posted 14 May 2014 - 07:40 PM

Hello ! Good advise about backing up your HD. Most if not all HD manufactures have software programs that will test your HD. They are free. Just Google your HD's make. Here's the one that I use.

http://www.seagate.com/support/downloads/item/seatools-win-master/



#7 Negotron

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Posted 14 May 2014 - 08:53 PM

Thanks for the reply guys, I didn't have my stuff backed up because I was lazy but after I got the computer to run I backed everything on my external HD so now if anything was to happen I at least have all my important stuff. Off to work now but tomorrow I'm going to try both of your ideas to check my HD and also a full system check to check for any possible infections, ill report back thanks again.



#8 dicke

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Posted 15 May 2014 - 06:47 AM

We have a plan :thumbsup:


Stay well and surf safe [stay protected]

Dick E


#9 Negotron

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Posted 28 July 2014 - 02:05 PM

Hey guys I know its been a while since I created this thread but I just ran chkdsk disk today and wanted to know if I can get some feedback. By the way I tried running 2 different HD softwares to check my HD but both would not finish or work I did do this earlier so I forgot exactly what it said.

 

Heres the chkdsk log (i think this is it correct me if im wrong)

 

 
Checking file system on C:
The type of the file system is NTFS.
Volume label is Gateway.
 
 
A disk check has been scheduled.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
Cleaning up instance tags for file 0x142ec.
Read failure with status 0xc0000185 at offset 0x22fb5fe000 for 0x1000 bytes.
File record segment 200756 is unreadable.
Read failure with status 0xc0000185 at offset 0x22fb5fe000 for 0x1000 bytes.
File record segment 200757 is unreadable.
Read failure with status 0xc0000185 at offset 0x22fb5fe000 for 0x1000 bytes.
File record segment 200758 is unreadable.
Read failure with status 0xc0000185 at offset 0x22fb5fe000 for 0x1000 bytes.
File record segment 200759 is unreadable.
Read failure with status 0xc0000185 at offset 0x22fb5ff000 for 0x1000 bytes.
File record segment 200760 is unreadable.
Read failure with status 0xc0000185 at offset 0x22fb5ff000 for 0x1000 bytes.
File record segment 200761 is unreadable.
Read failure with status 0xc00000b5 at offset 0x22fb5ff000 for 0x1000 bytes.
File record segment 200762 is unreadable.
Read failure with status 0xc0000185 at offset 0x22fb5ff000 for 0x1000 bytes.
File record segment 200763 is unreadable.
  276736 file records processed.                                          File verification completed.
  2158 large file records processed.                                    Read failure with status 0xc0000185 at offset 0x22fb5fe800 for 0x400 bytes.
Read failure with status 0xc0000185 at offset 0x22fb5fec00 for 0x400 bytes.
Read failure with status 0xc0000185 at offset 0x22fb5ff400 for 0x400 bytes.
Read failure with status 0xc0000185 at offset 0x22fb5ff800 for 0x400 bytes.
  8 bad file records processed.                                        0 EA records processed.                                              74 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 3)...
Deleted invalid filename amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.2079_none_ab269d7e47d6aa54.manifest (200760) in directory 11506.
The NTFS file name attribute in file 0x31038 is incorrect.
61 00 6d 00 64 00 36 00 34 00 5f 00 6d 00 69 00  a.m.d.6.4._.m.i.
63 00 72 00 6f 00 73 00 6f 00 66 00 74 00 2d 00  c.r.o.s.o.f.t.-.
77 00 69 00 6e 00 64 00 6f 00 77 00 73 00 2d 00  w.i.n.d.o.w.s.-.
73 00 63 00 72 00 69 00 70 00 74 00 69 00 6e 00  s.c.r.i.p.t.i.n.
67 00 2d 00 6a 00 73 00 63 00 72 00 69 00 70 00  g.-.j.s.c.r.i.p.
74 00 39 00 5f 00 33 00 31 00 62 00 66 00 33 00  t.9._.3.1.b.f.3.
38 00 35 00 36 00 61 00 64 00 33 00 36 00 34 00  8.5.6.a.d.3.6.4.
65 00 33 00 35 00 5f 00 31 00 30 00 2e 00 32 00  e.3.5._.1.0...2.
2e 00 39 00 32 00 30 00 30 00 2e 00 32 00 30 00  ..9.2.0.0...2.0.
37 00 39 00 06 00 5f 00 6e 00 6f 00 6e 00 65 00  7.9..._.n.o.n.e.
5f 00 61 00 62 00 32 00 36 00 39 00 64 00 37 00  _.a.b.2.6.9.d.7.
65 00 34 00 37 00 64 00 36 00 61 00 61 00 35 00  e.4.7.d.6.a.a.5.
34 00 2e 00 6d 00 61 00 6e 00 69 00 66 00 65 00  4...m.a.n.i.f.e.
73 00 74 00 00 00 be fb d6 35 38 00 00 80 26 00  s.t......58...&.
00 00 01 00 00 00 00 10 00 00 01 00 00 00 10 00  ................
There is no NTFS file name attribute in file 0x31038.
Correcting minor file name errors in file 200760.
Index entry f49d2dd04405418c95fc689d64b441a8_32e53cd0-f3ac-41bd-ad18-fc2eb722cf19 of index $I30 in file 0x67b points to unused file 0x31039.
Deleting index entry f49d2dd04405418c95fc689d64b441a8_32e53cd0-f3ac-41bd-ad18-fc2eb722cf19 in index $I30 of file 1659.
Index entry F49D2D~1 of index $I30 in file 0x67b points to unused file 0x31039.
Deleting index entry F49D2D~1 in index $I30 of file 1659.
Unable to locate the file name attribute of index entry AM3EDD~1.MAN
of index $I30 with parent 0x2cf2 in file 0x31038.
Deleting index entry AM3EDD~1.MAN in index $I30 of file 11506.
Unable to locate the file name attribute of index entry amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.20794_none_ab269d7e47d6aa54.manifest
of index $I30 with parent 0x2cf2 in file 0x31038.
Deleting index entry amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.20794_none_ab269d7e47d6aa54.manifest in index $I30 of file 11506.
The index bitmap $I30 in file 0xa33f is incorrect.
Correcting error in index $I30 for file 41791.
Index entry Zzz01.PuppetAnim of index $I30 in file 0x23eb4 points to unused file 0x31037.
Deleting index entry Zzz01.PuppetAnim in index $I30 of file 147124.
Index entry ZZZ01~1.PU~ of index $I30 in file 0x23eb4 points to unused file 0x31037.
Deleting index entry ZZZ01~1.PU~ in index $I30 of file 147124.
Index entry logo-cloud-35x25@2x.png of index $I30 in file 0x28616 points to unused file 0x31036.
Deleting index entry logo-cloud-35x25@2x.png in index $I30 of file 165398.
Index entry LOGO-C~2.PNG of index $I30 in file 0x28616 points to unused file 0x31036.
Deleting index entry LOGO-C~2.PNG in index $I30 of file 165398.
Index entry ieui.dll of index $I30 in file 0x3bdc4 points to unused file 0x3103a.
Deleting index entry ieui.dll in index $I30 of file 245188.
  366990 index entries processed.                                         Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file WEBCAC~1.TMP (47740) into directory file 87932.
Recovering orphaned file WebCacheV01.tmp (47740) into directory file 87932.
Recovering orphaned file 8F71E0~1 (184272) into directory file 41791.
Recovering orphaned file 8f71e0994cfd0a6eb298d4071912d46e_32e53cd0-f3ac-41bd-ad18-fc2eb722cf19 (184272) into directory file 41791.
  6 unindexed files scanned.                                           0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 3)...
  276736 file SDs/SIDs processed.                                         Cleaning up 971 unused index entries from index $SII of file 0x9.
Cleaning up 971 unused index entries from index $SDH of file 0x9.
Cleaning up 971 unused security descriptors.
Security descriptor verification completed.
  45128 data files processed.                                            CHKDSK is verifying Usn Journal...
  36471392 USN bytes processed.                                             Usn Journal verification completed.
Adding 2 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) DATA attribute.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
 
 964074495 KB total disk space.
 370302028 KB in 206018 files.
    118036 KB in 45129 indexes.
         8 KB in bad sectors.
    410599 KB in use by the system.
     65536 KB occupied by the log file.
 593243824 KB available on disk.
 
      4096 bytes in each allocation unit.
 241018623 total allocation units on disk.
 148310956 allocation units available on disk.
 
Internal Info:
00 39 04 00 16 d5 03 00 57 c1 06 00 00 00 00 00  .9......W.......
0c 16 00 00 4a 00 00 00 00 00 00 00 00 00 00 00  ....J...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
 
_____________________________________________________________________
 
I'm no expert but I see some failure to read so im guessing my HD has some issues?


#10 dc3

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Posted 28 July 2014 - 02:21 PM

I think it's fairly safe to say that the hdd is in trouble.

 

I would suggest backing up as much of your data as possible to a removable form of media, like an external hdd, flash drive, DVDs, etc.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 Negotron

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Posted 28 July 2014 - 04:41 PM

I think it's fairly safe to say that the hdd is in trouble.

 

I would suggest backing up as much of your data as possible to a removable form of media, like an external hdd, flash drive, DVDs, etc.

 

I done so already after the last time my pc didn't want to boot, been keeping my stuff saved. I guess I need to be shopping for a replacement?



#12 cmptrgy

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Posted 28 July 2014 - 04:48 PM

You might have done this already but Create a System Repair disc if not

 

The backup recommendations definitely make sense

I have my backups in 2 forms

--- An image backup onto an external hard drive (In my case I use Macrium Reflect)

--- I also copy/paste my documents & pictures onto my external hard drive (I use a batch file to do that for me)

 

Shopping for a replacement hard drive makes sense



#13 dicke

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Posted 29 July 2014 - 08:32 AM

Hi,

While you shop for a new HDD be sure to remember the specs of your current hardware. Getting the biggest, baddest, fastest, newest thing on the market just might not work in your system. Buy a good drive and start a savings account for its replacement.

You have your backups, make sure you have the rest of the things you will need to get everything loaded onto the new drive correctly - installation disk, upgrade / updisk, if appropriate, and the time you will need to get all of the OS updates downloaded and installed. Don't forget your security software, current version, updated :)

After that, something calming to drink. Then you can enjoy using your system again.

Keep us posted


Stay well and surf safe [stay protected]

Dick E





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