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Is my computer gone? :(


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#1 texasmitch14

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Posted 13 May 2014 - 08:45 AM

I was playing my usual game last night when all the sudden my computer just restarted. When it booted back up the resolution was not right. So I did a system restore and it seemed to bring everything back to normal. This morning when I power on my computer it's the same thing; this time when I did a system restore it did NOT fix my resolution.

 

When I right click my desktop I see the resolution is set at the wrong numbers, but have tried all my options and none seem to make it as big as my actual monitor.

The colors are off when I start the boot up, ( the Windows screen is not the right colors ). also colors still distorted while computer is running. I can no longer change the resolution size from 640x480.

I have also noticed it is NOT detecting my monitor name. When I right click my properties it would have the name off my monitor. I can NO longer see my detected monitor in my properties.

I can also NO longer detect my graphics card driver. When I try to load my Nividia properties, it says the program froze and needs to be closed. I tried reinstalling the most recent driver, and that will NOT work.

 

Is my GPU dying, or possibly monitor going bad??? Am I infected with malware? I am very good with this computer(keep programs up to date, keep surfing the web to a minimum, run daily scans).

 

I also tried restarting , and spamming "F8" before boot and trying- "Last good known start up", does NOT work.

 

Please help I am begging you. Should I replace my gpu or is it another piece of hardware causing this to malfuncition. I really need help!!

 

My specs:

Windows 7 Ultimate  - 64bit

Nvidia GTX 555


Edited by texasmitch14, 13 May 2014 - 09:54 AM.


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#2 larryhyman

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Posted 13 May 2014 - 10:07 AM

maybe windows update updated the video driver, try logging by safe mode and try rolling back the driver, hit the rollback driver button if you can (or try deleting the driver and rebooting)

 

or maybe go to the video card web site and download the latest driver from there.

 

PS: my video card, bought it new 2 years ago, if I update the driver form windows update or the manufactures web site, my video card refuses to work (can only boot at 640 by 480) so I use the original driver that works and I have hidden that driver update from windows update and everything is fine.



#3 texasmitch14

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Posted 13 May 2014 - 10:17 AM

maybe windows update updated the video driver, try logging by safe mode and try rolling back the driver, hit the rollback driver button if you can (or try deleting the driver and rebooting)

 

or maybe go to the video card web site and download the latest driver from there.

 

PS: my video card, bought it new 2 years ago, if I update the driver form windows update or the manufactures web site, my video card refuses to work (can only boot at 640 by 480) so I use the original driver that works and I have hidden that driver update from windows update and everything is fine.

I've tried re-installing my driver :( Thanks for the suggestion. With all do respect I'm really looking for help from a qualified bleepingcomputer team. I certainly would be grateful if someone knew what was wrong and could tell me, but throwing out random suggestions might hurt at this point. None the less I appreciate your suggestions !

 

(I will try in safe-mode, haven't tried that)


Edited by texasmitch14, 13 May 2014 - 10:18 AM.


#4 boopme

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Posted 13 May 2014 - 12:39 PM

Hello Larry may be right as it appears to be a hardware issue.. WE will check to be sure .



Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



    Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  • .
    .
    .
    ADW Cleaner

    Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • .
    .
    .
    .
  • Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#5 texasmitch14

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Posted 14 May 2014 - 08:57 PM

This thread can be closed. Thanks !!






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