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Desktop disconnects/has poor WI-FI signal


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8 replies to this topic

#1 Seeker_of_Truth

Seeker_of_Truth

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  • Local time:02:17 AM

Posted 12 May 2014 - 04:09 PM

Hi, I was here about 3 or 4 years ago and I recently remembered this website when this new problem started up for me. I'll give a description of my problem first, and then I'll give you the specs and the log from the Mini Tool Box.

 

I bought a new desktop computer back in the middle of March. I don't know when this problem started, but I first noticed it about 3 weeks ago. I created a Minecraft server so me and a buddy could play without having to be together and play over the LAN all the time. A few hours into playing, my wireless connection dropped from my desktop. It eventually came back, but ever since then I've had a consistent 1 to 2 bar wireless connectivity. During this time web pages would load slowly, taking several seconds to load a page (if at all). Many times I've had to refresh a web page in order to have it load in completely. I've been casually searching the internet to see if I can come up with a solution to my problem, but so far, nothing I have really tried has helped. Finally, today, my internet dropped on me again, but this time, my system says that there isn't a connection available. Occasionally, it seems to find the connection, but when it does connect, it only stays connected for just a few seconds before it drops and cannot find a connection again. At this point, I'm really not sure what else I can do about it.

 

I have other devices that connect just fine. Right now, I'm using a laptop that was provided to me by my school and it has 4 bars of 5 on the connectivity. I also have an Amazon Kindle that isn't having any problems and is connected with a constant 4 of 4 bars. No one else in the house has reported on having any problems connecting with the internet. This appears to be a problem specific to my desktop.

 

It's an HP Pavilion 500-246 Desktop Computer.

As I said, it's connected using a wireless connection.

The router is a Pace Plc, model number 3801HGV.

The router is located just across the hall in the next room, approximately 15 to 20 feet away.

I believe my internet type is DSL, but I'm not very familiar with the different types of internet connections.

 

Here is the Mini Tool Box log:

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by EricPC (administrator) on 12-05-2014 at 16:38:45
Running from "C:\Users\EricPC\Desktop"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter = Wi-Fi (Connected)
Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="Wi-Fi" nexthop=192.168.1.254 publish=Yes
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
add address name="Wi-Fi" address=192.168.1.81 mask=255.255.255.0
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Eric
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
   Physical Address. . . . . . . . . : 1A-E3-47-6F-69-BA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 28-E3-47-6F-69-BA
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d1c9:8df9:72cd:bf2%15(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.81(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 69788487
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-8F-0F-0F-9C-B6-54-F8-77-EC
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : ctrlcenter.com
   Description . . . . . . . . . . . : Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
   Physical Address. . . . . . . . . : 9C-B6-54-F8-77-EC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2462:38d9:b307:a37f(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::2462:38d9:b307:a37f%5(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 335544320
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-8F-0F-0F-9C-B6-54-F8-77-EC
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{5062AAB5-B2B2-4CD2-8933-A6601FE980BD}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  homeportal
Address:  192.168.1.254
 
Name:    google.com
Addresses:  2607:f8b0:4002:c06::66
 74.125.21.101
 74.125.21.139
 74.125.21.138
 74.125.21.102
 74.125.21.113
 74.125.21.100
 
 
Pinging google.com [74.125.21.100] with 32 bytes of data:
Reply from 74.125.21.100: bytes=32 time=57ms TTL=41
Reply from 74.125.21.100: bytes=32 time=52ms TTL=41
 
Ping statistics for 74.125.21.100:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 52ms, Maximum = 57ms, Average = 54ms
Server:  homeportal
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=77ms TTL=48
Reply from 98.139.183.24: bytes=32 time=70ms TTL=48
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 70ms, Maximum = 77ms, Average = 73ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...1a e3 47 6f 69 ba ......Microsoft Wi-Fi Direct Virtual Adapter #2
 15...28 e3 47 6f 69 ba ......Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
  3...9c b6 54 f8 77 ec ......Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
  1...........................Software Loopback Interface 1
  5...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.81    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.81    281
     192.168.1.81  255.255.255.255         On-link      192.168.1.81    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.81    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.81    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.81    281
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
          0.0.0.0          0.0.0.0    192.168.1.254  Default 
===========================================================================
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  5    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  5    306 2001::/32                On-link
  5    306 2001:0:9d38:6ab8:2462:38d9:b307:a37f/128
                                    On-link
 15    281 fe80::/64                On-link
  5    306 fe80::/64                On-link
  5    306 fe80::2462:38d9:b307:a37f/128
                                    On-link
 15    281 fe80::d1c9:8df9:72cd:bf2/128
                                    On-link
  1    306 ff00::/8                 On-link
 15    281 ff00::/8                 On-link
  5    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/12/2014 03:39:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: McSvHost.exe, version: 3.8.703.0, time stamp: 0x51f7deae
Faulting module name: HOMENE~3.DLL, version: 6.8.716.0, time stamp: 0x5321f22a
Exception code: 0xc0000005
Fault offset: 0x0000000000226881
Faulting process id: 0x220c
Faulting application start time: 0xMcSvHost.exe0
Faulting application path: McSvHost.exe1
Faulting module path: McSvHost.exe2
Report Id: McSvHost.exe3
Faulting package full name: McSvHost.exe4
Faulting package-relative application ID: McSvHost.exe5
 
Error: (05/11/2014 04:50:52 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1469
 
Error: (05/11/2014 04:50:52 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1469
 
Error: (05/11/2014 04:50:52 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/11/2014 03:38:00 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1594
 
Error: (05/11/2014 03:38:00 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1594
 
Error: (05/11/2014 03:38:00 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/11/2014 02:39:30 PM) (Source: Perflib) (User: )
Description: .NETFrameworkC:\windows\system32\mscoree.dll8
 
Error: (05/11/2014 02:25:26 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1500
 
Error: (05/11/2014 02:25:26 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1500
 
 
System errors:
=============
Error: (05/12/2014 04:38:31 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.81.
The computer with the IP address 192.168.1.83 did not allow the name to be claimed by
this computer.
 
Error: (05/12/2014 04:35:52 PM) (Source: disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.
 
Error: (05/12/2014 04:23:10 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error: 
%%1058
 
Error: (05/12/2014 04:23:09 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error: 
%%1058
 
Error: (05/12/2014 04:23:08 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error: 
%%1058
 
Error: (05/12/2014 04:23:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error: 
%%1058
 
Error: (05/12/2014 04:23:06 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error: 
%%1058
 
Error: (05/12/2014 04:23:05 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error: 
%%1058
 
Error: (05/12/2014 04:23:04 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error: 
%%1058
 
Error: (05/12/2014 04:23:03 PM) (Source: Service Control Manager) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error: 
%%1058
 
 
Microsoft Office Sessions:
=========================
Error: (05/12/2014 03:39:45 PM) (Source: Application Error)(User: )
Description: McSvHost.exe3.8.703.051f7deaeHOMENE~3.DLL6.8.716.05321f22ac00000050000000000226881220c01cf6e190fec066dC:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exec:\PROGRA~1\COMMON~1\mcafee\mhn\HOMENE~3.DLL2b4691e4-da0d-11e3-826f-9cb654f877ec
 
Error: (05/11/2014 04:50:52 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1469
 
Error: (05/11/2014 04:50:52 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1469
 
Error: (05/11/2014 04:50:52 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/11/2014 03:38:00 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1594
 
Error: (05/11/2014 03:38:00 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1594
 
Error: (05/11/2014 03:38:00 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/11/2014 02:39:30 PM) (Source: Perflib)(User: )
Description: .NETFrameworkC:\windows\system32\mscoree.dll8
 
Error: (05/11/2014 02:25:26 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1500
 
Error: (05/11/2014 02:25:26 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1500
 
 
=========================== Installed Programs ============================
 
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
AGEIA PhysX v7.11.13 (Version: 7.11.13)
Alcor Micro USB Card Reader Driver  (Version: 20.21.3317.03861)
AMD Catalyst Control Center (Version: 2013.0910.2222.38361)
AMD Catalyst Install Manager (Version: 8.0.915.0)
Baldur's Gate -  The Original Saga (Version: 2.0.0.20)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2013.0910.2222.38361)
Catalyst Control Center InstallProxy (Version: 2013.0910.2222.38361)
Catalyst Control Center Localization All (Version: 2013.0910.2222.38361)
CCC Help Chinese Standard (Version: 2013.0910.2221.38361)
CCC Help Chinese Traditional (Version: 2013.0910.2221.38361)
CCC Help Czech (Version: 2013.0910.2221.38361)
CCC Help Danish (Version: 2013.0910.2221.38361)
CCC Help Dutch (Version: 2013.0910.2221.38361)
CCC Help English (Version: 2013.0910.2221.38361)
CCC Help Finnish (Version: 2013.0910.2221.38361)
CCC Help French (Version: 2013.0910.2221.38361)
CCC Help German (Version: 2013.0910.2221.38361)
CCC Help Greek (Version: 2013.0910.2221.38361)
CCC Help Hungarian (Version: 2013.0910.2221.38361)
CCC Help Italian (Version: 2013.0910.2221.38361)
CCC Help Japanese (Version: 2013.0910.2221.38361)
CCC Help Korean (Version: 2013.0910.2221.38361)
CCC Help Norwegian (Version: 2013.0910.2221.38361)
CCC Help Polish (Version: 2013.0910.2221.38361)
CCC Help Portuguese (Version: 2013.0910.2221.38361)
CCC Help Russian (Version: 2013.0910.2221.38361)
CCC Help Spanish (Version: 2013.0910.2221.38361)
CCC Help Swedish (Version: 2013.0910.2221.38361)
CCC Help Thai (Version: 2013.0910.2221.38361)
CCC Help Turkish (Version: 2013.0910.2221.38361)
ccc-utility64 (Version: 2013.0910.2222.38361)
Crusader Kings II
CyberLink LabelPrint (Version: 2.5.5.6805)
CyberLink Media Suite 10 (Version: 10.0.5.3103)
Cyberlink PhotoDirector (Version: 3.0.3.4323)
CyberLink PowerDirector 10 (Version: 10.0.5.3215)
CyberLink PowerDVD 12 (Version: 12.0.2.3324)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dropbox (Version: 2.6.31)
Duke Nukem 3D (Version: 2.0.0.85)
Duke3D
Empire: Total War
Europa Universalis IV
Europa Universalis: Rome - Gold Edition
Fraps (remove only)
GOG.com Baldur's Gate
Google Chrome (Version: 34.0.1847.131)
Google Update Helper (Version: 1.3.24.7)
Hewlett-Packard ACLM.NET v1.2.2.3 (Version: 1.00.0000)
HP Connected Music (Meridian - installer) (Version: 1.0)
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========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 19%
Total physical RAM: 7365.14 MB
Available physical RAM: 5958.01 MB
Total Pagefile: 8517.14 MB
Available Pagefile: 6990.94 MB
Total Virtual: 4095.88 MB
Available Virtual: 3953.81 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows) (Fixed) (Total:1846.24 GB) (Free:1496.39 GB) NTFS
2 Drive d: (Recovery Image) (Fixed) (Total:15.3 GB) (Free:1.9 GB) NTFS
4 Drive f: (FreeAgent GoFlex Drive) (Fixed) (Total:698.64 GB) (Free:108.27 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ERIC
 
Administrator            EricPC                   Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
03-05-2014 21:13:57 Installed DirectX
06-05-2014 22:06:13 Installed DirectX
 
**** End of log ****
 
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#2 CaveDweller2

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Posted 13 May 2014 - 02:06 PM

I'd go into device manager, click on Network adapters, right click your Qualcomm Atheros wireless device and uninstall. Then reboot. It will reload it and you'll need to try to connect. You might have to put your password in. if that fixes it I'd search the net for the latest drivers and update them.


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#3 Seeker_of_Truth

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Posted 13 May 2014 - 04:14 PM

I uninstalled the device and it didn't appear to work. I still updated the drivers anyway, but it looks as though nothing has changed. My computer hasn't dropped from the internet since shortly after I made the first post, but my connection is still hovering around 1 or 2 bars.



#4 CaveDweller2

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Posted 13 May 2014 - 08:16 PM

If you have a smartphone there is an app called inSSIDer - it will pick up all the wireless signals all around. See what's what around your PC. There might be something that is messing with the signal. Get the phone down near the wireless adapter. 


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#5 Seeker_of_Truth

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Posted 14 May 2014 - 01:39 PM

I don't have a smartphone. Is there something else I can try?

 

EDIT: My brother has a smartphone and was able to get the app. According to the app, there isn't any other signal around the PC (or in the room for that matter). It doesn't appear anything else is in the way.


Edited by Seeker_of_Truth, 14 May 2014 - 03:11 PM.


#6 CaveDweller2

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Posted 14 May 2014 - 06:15 PM

And the phone gets good signal? on the little graph was your network the highest? 

 

The last thing to try before it's time to get a new wireless adapter is completely remove all the software for the one you have and do a complete clean install with the latest drivers. So in Programs and Features remove anything you see about your wireless. Then in Device manager uninstall it and if it asks if you want to uninstall the software, yes you do. Reboot and install the drivers. Cross your fingers it works cause next step is new wireless adapter. 


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#7 Seeker_of_Truth

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Posted 14 May 2014 - 07:43 PM

Unfortunately, it doesn't appear to have worked. I uninstalled everything I could and uninstalled the wireless device once again. Do you have a recommendation for a new adapter?



#8 CaveDweller2

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Posted 16 May 2014 - 02:46 AM

http://www.newegg.com/Product/Product.aspx?Item=N82E16833704141 is the one I bought and it works great. But something like that will work.  Just search USB wireless adapter and you'll find tons


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#9 Seeker_of_Truth

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Posted 21 May 2014 - 03:35 PM

Well, my new adapter came in today. I bought this one http://www.newegg.com/Product/Product.aspx?Item=N82E16833704141, which is a high gain version of the one that was suggested by CaveDweller2. I'll have to use it more, but so far, it appears that my problem is solved. Thanks to CaveDweller2 for all the help.






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