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humanscale switch mouse driver --- virus?


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#1 ema56

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Posted 12 May 2014 - 01:54 PM

Hi I suffer from RSI and this is really impacting me. My Humanscale switch mouse stopped working right a few months ago. I have been around and around with the manufacturer, who tells me I've got to install the driver. I download the driver from their website. It downloads as a compressed self-extracting executable. After it extracts, it tries to kick off a driverinstall.exe file and my AdAware free anti-virus quarantines it as a trojan horse Trojan.Win32.Generic!BT.

 

I reported this to the manufacturer, they were like no it does not have a virus. Make an exception for the file. I wrote to AdAware, they also told me to make the exception.

 

So, even though I was skeptical, I went ahead and shut down my anti-virus to perform this install. Well, then my Comodo free firewall kicks in with its own quarantine, offers me some geekbuddy thing. It identifies the same file: driverinstall.exe as malware.

 

I wrote to the manufacturer again but now I do not know what to do. Should I ignore the advice of two separate applications about this driverinstall.exe file? You can check this out yourself http://www.humanscale.com/UserFiles/File/setup11.8.2.exe

 

Would appreciate your help, my hands are very important to me

 

E.


Edited by ema56, 12 May 2014 - 01:56 PM.


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#2 Alex&Vanko

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Posted 12 May 2014 - 03:08 PM

Hallo ema56!

So I think false positive.

https://www.virustotal.com/en/file/f34ae4b007fa36e967bfd850c8168e10b487ddb2e82ddc493e2aa31d5cb3f1f1/analysis/



#3 ema56

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Posted 12 May 2014 - 03:44 PM

Thanks Alex&Vanko! I looked at this site and it is really helpful. I scanned the driverinstall.exe file against it and it returned 13 out of 44 positive hits. What do you think? Seems high to me?

https://www.virustotal.com/en/file/fe3ffae8899c44632cfcea619b48de2202d79c124e16dc0f621185af26673c0d/analysis/

 

Thanks!

 

E.



#4 Alex&Vanko

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Posted 12 May 2014 - 03:59 PM

It is by Heuristic

Several antivirus solutions and internet security suites claim to utilize heuristic detection to find malware, but what does that mean? The software providers claim heuristic technologies can find viruses that have previously been unknown, detecting and defending from new malware that has yet to be discovered and added to virus definition files

Heuristic Detection is an effective way to locate unknown threats for the most up-to-date realtime protection, but there are downsides.

The main concern with heuristic detection is that it often increases false positives. False positives are when the antivirus software determines a file is malicious (and quarantines or deletes it) when in reality it is perfectly fine and/or desired. Because some files may look like viruses but really aren’t, they are restricted and stopped from working on your computer.



#5 ema56

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Posted 12 May 2014 - 04:02 PM

Ah, okay, makes sense! Thanks Alex&Vanko... B)



#6 Alex&Vanko

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Posted 12 May 2014 - 04:14 PM

Bitdefender is too agressive.Also have in common with F-Secure Emsisoft and G-Data.

No problems for nothing!






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