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hoping someone can help me


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#1 nine1bird

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Posted 11 May 2014 - 09:21 PM

my laptop has been acting funny.  it won't let me download anything and recently has been slow. i believe that it won't let me download due to windows defender.  i'm unable to adjust, access or uninstall windows defender.   i'm running kaspersky on vista os.  spybot doesn't seem to help nor does it seem to be working correctly anymore. so it's time for help or a new computer.  thanks in advance.

Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum.~ Animal

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#2 Death Frost

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Posted 11 May 2014 - 11:31 PM

In my opinion, you can:

 

- Try to access Safe mode with networking and download the installer of ESET Smart Security or Avast! Internet Security. In this case, Avast! is more better a bit than ESET, because Avast! can perfectly detect and destroy any threats before booting in OS.

- Or use another computer, download these installers into USB, access Safe mode with Networking and install, try update antivirus program. You could remove KAV/Spybot. Why? Because I think ESET and Avast! is very excellent, I have used 2 antivirus programs for ages. It's made my OS works very well without of threats scaring.






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