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VPN Connects But "No Internet Access"


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10 replies to this topic

#1 Jcwisgod

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Posted 11 May 2014 - 09:17 PM

Hi recently my VPN quit working correctly, It appears to connect correctly but says "No Internet Access". I've searched several help forums & I've come up empty, hopefully someone here might know a fix, Thanks :)



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#2 sajidali27

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Posted 13 May 2014 - 07:16 AM

Ask better questions, more details about the problem... post a screenshot and whatnot.



#3 Kilroy

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Posted 13 May 2014 - 09:38 AM

What is the VPN used for?  If it is for work you will need to work with your IT staff to resolve the issue.

 

What does an IPCONFIG /ALL look like?



#4 larryhyman

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Posted 13 May 2014 - 09:50 AM

If I remember correctly, you have to uncheck the box that says  "Use default gateway on remote network"

 

see here for more info:

 

http://www.utwente.nl/icts/en/handleidingen/vpn/win7/



#5 Jcwisgod

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Posted 13 May 2014 - 10:03 PM

Ask better questions, more details about the problem... post a screenshot and whatnot.

No idea how I could as a much better question than that. but I'll attach screenshots



#6 Jcwisgod

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Posted 13 May 2014 - 10:07 PM

What is the VPN used for?  If it is for work you will need to work with your IT staff to resolve the issue.

 

What does an IPCONFIG /ALL look like?

Hi it's not a work VPN. It's just to use for Anonymity, also how can I copy the info on ipconfig /all


Edited by Jcwisgod, 13 May 2014 - 10:08 PM.


#7 sajidali27

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Posted 14 May 2014 - 01:27 AM

 

Ask better questions, more details about the problem... post a screenshot and whatnot.

No idea how I could as a much better question than that. but I'll attach screenshots

 

If you are forcing all traffic down the VPN, are you pushing DNS servers to the VPN clients? If not they will not have Internet, you can also use split-tunnel as Goalieman mentioned, this means only traffic meant for the VPN goes down that tunnel, everything else goes out the normal gateway. 

Split-tunneling, although is nice, leaves you open for man-in-the-middle attacks, and from a security standpoint, is not best practice, you should force all traffic through the tunnel to prevent this.



#8 sajidali27

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Posted 14 May 2014 - 01:30 AM

Which gateway are you routing out from when you connect? Are you doing a split tunnel? What is handling your DHCP?



#9 Sneakycyber

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Posted 15 May 2014 - 05:35 PM

Not to be repititious but, Are you using a Cisco VPN client, Netgear VPN client, Cisco AnyWhere connect, Windows VPN, Android VPN, Or IOS VPN? Do you know what your connecting to IE: A cisco ASA, A VPN concentrator, A Cisco Router, a netgear router, a Juniper Router etc. Depending on your setup there can be a several reasons why its not working.


Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

#10 KJackson50

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Posted 19 May 2014 - 09:35 AM

I have this issue from time to time with a work VPN. Most times just giving it a minute or two will make the error go away. If not do the network troubleshooting on the adapter and that normally makes it right.



#11 JohnnyJammer

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Posted 20 May 2014 - 01:22 AM

You should never use the Default gateway option with vpn's such as PPTP SSTP anyway, unless of coutrse you need to access differant routes.






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