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firewall and windows defender not turning on


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3 replies to this topic

#1 emm333

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Posted 11 May 2014 - 07:08 PM

I have read all the post and have done some of what was asked and I did a FSS scan and this is the final result:

 

Farbar Service Scanner Version: 03-05-2014

Ran by Emmes (administrator) on 11-05-2014 at 20:02:26

Running from "C:\Users\Emmes\Downloads"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

MpsSvc Service is not running. Checking service configuration:

The start type of MpsSvc service is OK.

The ImagePath of MpsSvc service is OK.

The ServiceDll of MpsSvc service is OK.

 

bfe Service is not running. Checking service configuration:

The start type of bfe service is OK.

The ImagePath of bfe service is OK.

The ServiceDll of bfe service is OK.

 

 

Firewall Disabled Policy:

==================

 

 

System Restore:

============

 

System Restore Disabled Policy:

========================

 

 

Action Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy:

============================

 

 

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is OK.

The ImagePath of WinDefend service is OK.

The ServiceDll of WinDefend: "%ProgramFiles(x86)%\Windows Defender\mpsvc.dll".

 

 

Windows Defender Disabled Policy:

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

 

 

Other Services:

==============

Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

 

Checking Start type of PolicyAgent: ATTENTION!=====> Unable to open PolicyAgent registry key. The service key does not exist.

Checking ImagePath of PolicyAgent: ATTENTION!=====> Unable to open PolicyAgent registry key. The service key does not exist.

Checking ServiceDll of PolicyAgent: ATTENTION!=====> Unable to open PolicyAgent registry key. The service key does not exist.

 

Checking Start type of RemoteAccess: ATTENTION!=====> Unable to open RemoteAccess registry key. The service key does not exist.

Checking ImagePath of RemoteAccess: ATTENTION!=====> Unable to open RemoteAccess registry key. The service key does not exist.

Checking ServiceDll of RemoteAccess: ATTENTION!=====> Unable to open RemoteAccess registry key. The service key does not exist.

 

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys => MD5 is legit

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit

C:\Windows\System32\dnsrslvr.dll => MD5 is legit

C:\Windows\System32\mpssvc.dll => MD5 is legit

C:\Windows\System32\bfe.dll => MD5 is legit

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit

C:\Windows\System32\SDRSVC.dll => MD5 is legit

C:\Windows\System32\vssvc.exe => MD5 is legit

C:\Windows\System32\wscsvc.dll => MD5 is legit

C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\System32\wuaueng.dll => MD5 is legit

C:\Windows\System32\qmgr.dll => MD5 is legit

C:\Windows\System32\es.dll => MD5 is legit

C:\Windows\System32\cryptsvc.dll => MD5 is legit

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit

C:\Windows\System32\ipnathlp.dll => MD5 is legit

C:\Windows\System32\iphlpsvc.dll => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit

 

 

**** End of log ****

Farbar Service Scanner Version: 03-05-2014

Ran by Emmes (administrator) on 11-05-2014 at 20:02:26

Running from "C:\Users\Emmes\Downloads"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

MpsSvc Service is not running. Checking service configuration:

The start type of MpsSvc service is OK.

The ImagePath of MpsSvc service is OK.

The ServiceDll of MpsSvc service is OK.

 

bfe Service is not running. Checking service configuration:

The start type of bfe service is OK.

The ImagePath of bfe service is OK.

The ServiceDll of bfe service is OK.

 

 

Firewall Disabled Policy:

==================

 

 

System Restore:

============

 

System Restore Disabled Policy:

========================

 

 

Action Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy:

============================

 

 

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is OK.

The ImagePath of WinDefend service is OK.

The ServiceDll of WinDefend: "%ProgramFiles(x86)%\Windows Defender\mpsvc.dll".

 

 

Windows Defender Disabled Policy:

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

 

 

Other Services:

==============

Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

 

Checking Start type of PolicyAgent: ATTENTION!=====> Unable to open PolicyAgent registry key. The service key does not exist.

Checking ImagePath of PolicyAgent: ATTENTION!=====> Unable to open PolicyAgent registry key. The service key does not exist.

Checking ServiceDll of PolicyAgent: ATTENTION!=====> Unable to open PolicyAgent registry key. The service key does not exist.

 

Checking Start type of RemoteAccess: ATTENTION!=====> Unable to open RemoteAccess registry key. The service key does not exist.

Checking ImagePath of RemoteAccess: ATTENTION!=====> Unable to open RemoteAccess registry key. The service key does not exist.

Checking ServiceDll of RemoteAccess: ATTENTION!=====> Unable to open RemoteAccess registry key. The service key does not exist.

 

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys => MD5 is legit

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit

C:\Windows\System32\dnsrslvr.dll => MD5 is legit

C:\Windows\System32\mpssvc.dll => MD5 is legit

C:\Windows\System32\bfe.dll => MD5 is legit

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit

C:\Windows\System32\SDRSVC.dll => MD5 is legit

C:\Windows\System32\vssvc.exe => MD5 is legit

C:\Windows\System32\wscsvc.dll => MD5 is legit

C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\System32\wuaueng.dll => MD5 is legit

C:\Windows\System32\qmgr.dll => MD5 is legit

C:\Windows\System32\es.dll => MD5 is legit

C:\Windows\System32\cryptsvc.dll => MD5 is legit

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit

C:\Windows\System32\ipnathlp.dll => MD5 is legit

C:\Windows\System32\iphlpsvc.dll => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit

 

 

**** End of log ****

 

can some one please help?



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#2 emm333

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Posted 12 May 2014 - 06:54 PM

:bananas: i got my firewall and defender fixed. i followed the steps given to Dopey123 by Narenxp but before i completed the windows repair tool, after having a malaware scan done i followed the steps to remove PUP.Optional.mindspark. from;  

 

http://malwaretips.com/blogs/pup-optional-mindspark-removal/

 

my final step was to follow the instructions from the windows repair tool.  :guitar:



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