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Factory Settings


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9 replies to this topic

#1 LazzaBeep

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Posted 11 May 2014 - 03:50 PM

Hi.

I wondered if anyone can help me with my Toshiba Satellite Pro C660.
I am trying to restore it back to how it was when I first took it out of the box.
I have many on many sites and tried all the suggestions.
Pressing and holding 0 while powering the computer doesn't work.
I access the system by pressing f8 when I turn the computer on. It takes me to the screen where the factory settings should be however there is no option to do this.
I'm running out of options now and I have a assignment due in soon.

Any help would be appreciated

Thanks

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#2 JohnC_21

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Posted 11 May 2014 - 04:16 PM

Did you select Repair Your Computer after pressing F8. The factory reset is after this selection.

 

http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

 

And Welcome to Bleeping Computer


Edited by JohnC_21, 11 May 2014 - 04:19 PM.


#3 LazzaBeep

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Posted 11 May 2014 - 04:19 PM

Did you select Repair Your Computer after pressing F8. The factory reset is after this selection.
 
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm


Yes I did that.
Once I passed that, I had no option to restore

#4 JohnC_21

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Posted 11 May 2014 - 04:43 PM

When you open Disk Management do see any partition marked as Recovery?

#5 LazzaBeep

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Posted 11 May 2014 - 05:02 PM

No. I just get system restore options

#6 JohnC_21

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Posted 11 May 2014 - 05:29 PM

I meant to say, open Disk Management. Right Click Computer > Manage > Disk Management  Look at the partitions listed. Are any named Recovery? What are the partitions listed and there size? If possible post a screenshot. With the Disk Management window active press alt+prntscrn. You may need to press a function button to get prntscrn. Open Paint and paste the saved image,. Save it as a jpg and attach to your next post.



#7 LazzaBeep

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Posted 12 May 2014 - 05:31 AM

Here you go

Attached Files



#8 JohnC_21

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Posted 12 May 2014 - 07:55 AM

Right click on the 10.57GB partition and assign it a letter of H. In Computer you should now see a H drive. Double click it and post a screenshot of the contents. What is your OS?

 

In Programs there should be a Toshiba Utility to create Recovery Disks. Have you ever done this. If not? You could burn a new set of disks using the utility and then use them to do a factory reset.


Edited by JohnC_21, 12 May 2014 - 08:02 AM.


#9 LazzaBeep

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Posted 12 May 2014 - 08:44 AM

Hi.

When I right click on the section you told me, I get a menu but nothing about assigning it a letter.

I havent got an option to create recovery disks either :(

Also when I did a search for the recovery I get a list of the following:

Recovery

Review your computers status and resolve issues

Restore your computer to an earlier time

Fix problems with you computer

Create a restore point

Restore system files and setting from a restore point

Restore your computer or reinstall windows

Back up your computer

Restore data, files or computer from backup

 

Not too sure which one to click on.

Attached Files



#10 JohnC_21

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Posted 12 May 2014 - 10:40 AM

I am sorry, I missed something on the post showing Disk Management.

 

The 10.57 GB partition is empty. You have no recovery partition and cannot do a factory reset. You will have to obtain an Install Disk of Windows 7 if that was your OS. If you are a college student, your university should be able to give you a discount on the OS. Other than that, the only other option would be to install a Linux OS. What was the reason you needed to do a factory reset?.






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