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Imminent hard drive failure?


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#1 cornflakes2

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Posted 10 May 2014 - 11:42 AM

I did a scan using Active SMART and it told me this:

 

All said it was OK and green, but i still the get the warning that I should replace this hard drive immediately.

Can anyone explain where in the test results shows a serious problem?

 

Thanks

 

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#2 Anshad Edavana

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Posted 10 May 2014 - 12:36 PM

Hi

 

Seagate do have it's on diagnostic tool and using it to test the hard drive is the proper way to confirm whether the drive is healthy or not. Download and install it from the below link.

 

http://www.seagate.com/in/en/support/downloads/item/seatools-win-master/

 

What you need to run is "Basic Tests --> Long Generic" and it will thoroughly test your drive and report it's present condition. As you may already know, a HDD can fail at any time without any warnings or signs. This is due to the mechanical nature of the drive. So backup your data regularly even if "Seatool" certifies it as healthy.  



#3 cornflakes2

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Posted 11 May 2014 - 12:51 AM

thanks, i will try that out!



#4 cornflakes2

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Posted 11 May 2014 - 04:12 AM

After about 3 hours of doing the long generic test, it said, PASS in green color.

 

So this, too seems to say that my drive is fine and nothing wrong with it.  Why did Active SMART warn me of imminent faliure?  Even in Active SMART all test results showed "green"/OK status.



#5 Anshad Edavana

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Posted 11 May 2014 - 04:29 AM

 

So this, too seems to say that my drive is fine and nothing wrong with it.  Why did Active SMART warn me of imminent faliure?  Even in Active SMART all test results showed "green"/OK status.

 

 

No idea mate - it might be a bug. If you paid for this product, you should report this to the developers. 

 

http://www.ariolic.com/techsupport.html


Edited by Anshad Edavana, 11 May 2014 - 04:29 AM.


#6 cornflakes2

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Posted 11 May 2014 - 04:44 AM

thanks i appreciate your tips though!






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