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Constant ads and extra tabs popping up in browsers


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#1 Skybax

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Posted 09 May 2014 - 06:01 PM

After accidentally clicking on an ad instead of what I wanted to click on, a program downloaded. I thought it was what I had meant to download, but it was not. I did not realize this until after I had installed it, however. I immediately went into the control panel and uninstalled it, but it's effects seem to have stayed. Random ads appear all over whatever browser I'm using, and sometimes when I click on something, a tab will open up with some random advertisement. It also appears to have made it unable for my browser to run certain things, such as browser games. I have tried to get rid of it using all the programs mentioned in the Adware removal section of this website, with no success. I have also tried reinstalling my browser, and resetting it to default settings. It still happens. What should I do? Thank you for any help you provide.

Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum.~ Animal

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#2 boopme

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Posted 09 May 2014 - 07:44 PM

Hello Skybax
 
Tell me how it is after doing these.
 
Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
     
    Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  • .
    .
    .
    ADW Cleaner
    Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).

    .
    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • .
    .
    .
    .
  • Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#3 Skybax

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Posted 15 May 2014 - 04:31 PM

MiniToolBox by Farbar Version: 23-01-2014 Ran by Calvin (administrator) on 14-05-2014 at 14:02:14 Running from "C:\Users\Calvin\Desktop" Microsoft Windows 8.1 (X64) Boot Mode: Normal *************************************************************************** ========================= Flush DNS: =================================== Windows IP Configuration Successfully flushed the DNS Resolver Cache. ========================= IE Proxy Settings: ============================== Proxy is enabled. ProxyServer: http=127.0.0.1:8118;https=127.0.0.1:8118 "Reset IE Proxy Settings": IE Proxy Settings were reset. ========================= Hosts content: ================================= ========================= IP Configuration: ================================ Intel® Centrino® Wireless-N 2230 = Wi-Fi (Connected) LogMeIn Hamachi Virtual Ethernet Adapter = Hamachi (Connected) Realtek PCIe GBE Family Controller = Ethernet (Media disconnected) Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected) # ---------------------------------- # IPv4 Configuration # ---------------------------------- pushd interface ipv4 reset set global icmpredirects=enabled taskoffload=enabled set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled set interface interface="wireless_11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled set interface interface="other_1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled set interface interface="Hamachi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled add address name="ethernet_20" address=192.168.56.1 mask=255.255.255.0 add address name="Hamachi" address=25.204.217.212 mask=255.0.0.0 popd # End of IPv4 configuration Windows IP Configuration Host Name . . . . . . . . . . . . : CalvinsCraptop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Local Area Connection* 12: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter Physical Address. . . . . . . . . : 68-17-29-0A-7F-18 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Bluetooth Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) Physical Address. . . . . . . . . : 68-17-29-0A-7F-1B DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wi-Fi: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 2230 Physical Address. . . . . . . . . : 68-17-29-0A-7F-17 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::f0e5:9522:e29e:6653%4(Preferred) IPv4 Address. . . . . . . . . . . : 10.0.1.15(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Sunday, May 11, 2014 10:29:01 PM Lease Expires . . . . . . . . . . : Thursday, May 15, 2014 1:44:53 PM Default Gateway . . . . . . . . . : 10.0.1.1 DHCP Server . . . . . . . . . . . : 10.0.1.1 DHCPv6 IAID . . . . . . . . . . . : 258479913 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-83-91-A0-68-17-29-0A-7F-17 DNS Servers . . . . . . . . . . . : 10.0.1.1 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Ethernet: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : 74-86-7A-29-4C-4B DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Hamachi: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : LogMeIn Hamachi Virtual Ethernet Adapter Physical Address. . . . . . . . . : 7A-79-19-CC-D9-D4 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2620:9b::19cc:d9d4(Preferred) Link-local IPv6 Address . . . . . : fe80::9c27:dda1:2f68:a913%13(Preferred) IPv4 Address. . . . . . . . . . . : 25.204.217.212(Preferred) Subnet Mask . . . . . . . . . . . : 255.0.0.0 Default Gateway . . . . . . . . . : 2620:9b::1900:1 DHCPv6 IAID . . . . . . . . . . . : 218255602 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-83-91-A0-68-17-29-0A-7F-17 DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter isatap.{79B0689E-8302-4F73-90CB-DD042F880C2E}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 4: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:df:17c7:f5ff:fef0(Preferred) Link-local IPv6 Address . . . . . : fe80::df:17c7:f5ff:fef0%10(Preferred) Default Gateway . . . . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 251658240 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-83-91-A0-68-17-29-0A-7F-17 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter isatap.{90533C15-5633-4799-BFE1-61E2E59C3DD9}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Server: UnKnown Address: 10.0.1.1 Name: google.com Addresses: 2607:f8b0:400a:805::1007 173.194.33.101 173.194.33.99 173.194.33.97 173.194.33.98 173.194.33.102 173.194.33.110 173.194.33.96 173.194.33.104 173.194.33.100 173.194.33.103 173.194.33.105 Pinging google.com [173.194.33.101] with 32 bytes of data: Reply from 173.194.33.101: bytes=32 time=11ms TTL=52 Reply from 173.194.33.101: bytes=32 time=18ms TTL=54 Ping statistics for 173.194.33.101: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 11ms, Maximum = 18ms, Average = 14ms Server: UnKnown Address: 10.0.1.1 Name: yahoo.com Addresses: 98.139.183.24 206.190.36.45 98.138.253.109 Pinging yahoo.com [98.139.183.24] with 32 bytes of data: Reply from 98.139.183.24: bytes=32 time=84ms TTL=49 Reply from 98.139.183.24: bytes=32 time=84ms TTL=49 Ping statistics for 98.139.183.24: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 84ms, Maximum = 84ms, Average = 84ms Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms =========================================================================== Interface List 11...68 17 29 0a 7f 18 ......Microsoft Wi-Fi Direct Virtual Adapter 6...68 17 29 0a 7f 1b ......Bluetooth Device (Personal Area Network) 4...68 17 29 0a 7f 17 ......Intel® Centrino® Wireless-N 2230 3...74 86 7a 29 4c 4b ......Realtek PCIe GBE Family Controller 13...7a 79 19 cc d9 d4 ......LogMeIn Hamachi Virtual Ethernet Adapter 1...........................Software Loopback Interface 1 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter 10...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface 8...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6 =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 10.0.1.1 10.0.1.15 25 10.0.1.0 255.255.255.0 On-link 10.0.1.15 281 10.0.1.15 255.255.255.255 On-link 10.0.1.15 281 10.0.1.255 255.255.255.255 On-link 10.0.1.15 281 25.0.0.0 255.0.0.0 On-link 25.204.217.212 261 25.204.217.212 255.255.255.255 On-link 25.204.217.212 261 25.255.255.255 255.255.255.255 On-link 25.204.217.212 261 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 10.0.1.15 281 224.0.0.0 240.0.0.0 On-link 25.204.217.212 261 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 10.0.1.15 281 255.255.255.255 255.255.255.255 On-link 25.204.217.212 261 =========================================================================== Persistent Routes: None IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 13 9005 ::/0 2620:9b::1900:1 1 306 ::1/128 On-link 10 306 2001::/32 On-link 10 306 2001:0:9d38:90d7:df:17c7:f5ff:fef0/128 On-link 13 261 2620:9b::/96 On-link 13 261 2620:9b::19cc:d9d4/128 On-link 4 281 fe80::/64 On-link 13 261 fe80::/64 On-link 10 306 fe80::/64 On-link 10 306 fe80::df:17c7:f5ff:fef0/128 On-link 13 261 fe80::9c27:dda1:2f68:a913/128 On-link 4 281 fe80::f0e5:9522:e29e:6653/128 On-link 1 306 ff00::/8 On-link 4 281 ff00::/8 On-link 10 306 ff00::/8 On-link 13 261 ff00::/8 On-link =========================================================================== Persistent Routes: If Metric Network Destination Gateway 0 4294967295 2620:9b::/96 On-link 0 9000 ::/0 2620:9b::1900:1 =========================================================================== ========================= Winsock entries ===================================== Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [53760] (Microsoft Corporation) Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation) Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation) Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation) Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation) Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [21504] (Microsoft Corporation) Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [51200] (Microsoft Corporation) Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.) Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation) Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation) Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation) Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation) Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation) Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation) Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation) Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation) Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation) Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation) Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation) x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation) x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation) x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation) x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation) x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation) x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation) x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation) x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.) x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation) x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation) x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation) x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation) x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation) x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation) x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation) x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation) x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation) x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation) x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation) ========================= Event log errors: =============================== Application errors: ================== Error: (05/13/2014 07:53:05 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 18875 Error: (05/13/2014 07:53:05 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 18875 Error: (05/13/2014 07:53:05 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (05/13/2014 07:53:04 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 17828 Error: (05/13/2014 07:53:04 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 17828 Error: (05/13/2014 07:53:04 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (05/13/2014 07:53:03 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 16812 Error: (05/13/2014 07:53:03 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 16812 Error: (05/13/2014 07:53:03 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (05/13/2014 07:53:02 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 15766 System errors: ============= Error: (05/11/2014 09:46:43 PM) (Source: bowser) (User: ) Description: The master browser has received a server announcement from the computer ROUTER that believes that it is the master browser for the domain on transport NetBT_Tcpip_{90533C15-5633-4799-BFE1-61E2E59C3DD9}. The master browser is stopping or an election is being forced. Error: (05/11/2014 08:21:56 PM) (Source: bowser) (User: ) Description: The master browser has received a server announcement from the computer ROUTER that believes that it is the master browser for the domain on transport NetBT_Tcpip_{90533C15-5633-4799-BFE1-61E2E59C3DD9}. The master browser is stopping or an election is being forced. Error: (05/11/2014 07:09:14 PM) (Source: bowser) (User: ) Description: The master browser has received a server announcement from the computer ROUTER that believes that it is the master browser for the domain on transport NetBT_Tcpip_{90533C15-5633-4799-BFE1-61E2E59C3DD9}. The master browser is stopping or an election is being forced. Error: (05/11/2014 06:20:44 PM) (Source: bowser) (User: ) Description: The master browser has received a server announcement from the computer ROUTER that believes that it is the master browser for the domain on transport NetBT_Tcpip_{90533C15-5633-4799-BFE1-61E2E59C3DD9}. The master browser is stopping or an election is being forced. Error: (05/11/2014 06:12:13 PM) (Source: Service Control Manager) (User: ) Description: The following service has repeatedly stopped responding to service control requests: SoftThinks Agent Service Contact the service vendor or the system administrator about whether to disable this service until the problem is identified. You may have to restart the computer in safe mode before you can disable the service. Error: (05/11/2014 06:11:43 PM) (Source: Service Control Manager) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service. Error: (05/11/2014 06:11:13 PM) (Source: Service Control Manager) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service. Error: (05/11/2014 06:10:43 PM) (Source: Service Control Manager) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service. Error: (05/11/2014 06:10:13 PM) (Source: Service Control Manager) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service. Error: (05/11/2014 06:09:43 PM) (Source: Service Control Manager) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service. Microsoft Office Sessions: ========================= Error: (05/13/2014 07:53:05 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 18875 Error: (05/13/2014 07:53:05 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 18875 Error: (05/13/2014 07:53:05 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (05/13/2014 07:53:04 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 17828 Error: (05/13/2014 07:53:04 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 17828 Error: (05/13/2014 07:53:04 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (05/13/2014 07:53:03 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 16812 Error: (05/13/2014 07:53:03 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 16812 Error: (05/13/2014 07:53:03 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (05/13/2014 07:53:02 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 15766 CodeIntegrity Errors: =================================== Date: 2014-05-08 17:38:19.657 Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2014-05-08 17:38:19.578 Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2014-05-08 16:40:29.268 Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2014-05-08 16:40:29.195 Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2014-05-08 15:45:30.188 Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2014-05-08 15:45:30.125 Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2014-05-08 15:45:30.031 Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2014-05-08 15:45:29.969 Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2014-05-08 15:45:29.906 Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2014-05-08 15:45:29.828 Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. =========================== Installed Programs ============================ µTorrent (Version: 3.3.2.30303) 8BitMMO A Virus Named TOM AaaaaAAaaaAAAaaAAAAaAAAAA!!! for the Awesome Ace of Spades Aces Wild: Manic Brawling Action! 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Steam Special Edition Tropico 4 TUG (Version: 0.1.1112) Type:Rider Unity Web Player (Version: ) Update for (KB2504637) (Version: 1) Uplay (Version: 2.0) Vector Demo Vessel Waking Mars Wanderlust: Rebirth Warframe Watchtower Library 2011 - English (Version: 13.0) Windows Live Communications Platform (Version: 16.4.3505.0912) Windows Live Essentials (Version: 16.4.3505.0912) Windows Live Installer (Version: 16.4.3505.0912) Windows Live Photo Common (Version: 16.4.3505.0912) Windows Live PIMT Platform (Version: 16.4.3505.0912) Windows Live SOXE (Version: 16.4.3505.0912) Windows Live SOXE Definitions (Version: 16.4.3505.0912) Windows Live UX Platform (Version: 16.4.3505.0912) Windows Live UX Platform Language Pack (Version: 16.4.3505.0912) Windows Software Development Kit (Version: 8.100.25984) Windows Software Development Kit DirectX x64 Remote (Version: 8.100.25984) Windows Software Development Kit DirectX x86 Remote (Version: 8.100.25984) Windows Software Development Kit for Windows Store Apps (Version: 8.100.25984) Windows Software Development Kit for Windows Store Apps DirectX x64 Remote (Version: 8.100.25984) Windows Software Development Kit for Windows Store Apps DirectX x86 Remote (Version: 8.100.25984) Windows XP Targeting with C++ (Version: 11.0.51106) WinRAR 4.20 (32-bit) (Version: 4.20.0) Wizorb Worms Reloaded Xvid Video Codec (Version: 1.3.2) ========================= Memory info: =================================== Percentage of memory in use: 71% Total physical RAM: 6013.27 MB Available physical RAM: 1697.38 MB Total Pagefile: 12157.27 MB Available Pagefile: 6387.64 MB Total Virtual: 4095.88 MB Available Virtual: 3958.05 MB ========================= Partitions: ===================================== 1 Drive c: (OS) (Fixed) (Total:682.8 GB) (Free:6.41 GB) NTFS 3 Drive y: (WINRETOOLS) (Fixed) (Total:0.48 GB) (Free:0.19 GB) NTFS ========================= Users: ======================================== User accounts for \\CALVINSCRAPTOP Administrator Calvin Guest **** End of log **** # AdwCleaner v3.208 - Report created 14/05/2014 at 14:07:22 # Updated 11/05/2014 by Xplode # Operating System : Windows 8.1 (64 bits) # Username : Calvin - CALVINSCRAPTOP # Running from : C:\Users\Calvin\Desktop\AdwCleaner.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\updatequalitink_RASAPI32 Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\updatequalitink_RASMANCS ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.17037 -\\ Google Chrome v34.0.1847.131 [ File : C:\Users\Calvin\AppData\Local\Google\Chrome\User Data\Default\preferences ] Deleted [Startup_urls] : hxxp://search.conduit.com/?ctid=CT3310511&SearchSource=48&CUI=UN15969968742421822&UM=2 Deleted [Startup_urls] : hxxp://www.v9.com/?type=hp&ts=1399588757&from=irs&uid=TOSHIBAXMQ01ABD075_23DST4Z4TXX23DST4Z4T&i=psd&t=342384bd4 Deleted [Startup_urls] : hxxp://www.v9.com/?type=hppp&ts=1399589064&from=irs&uid=TOSHIBAXMQ01ABD075_23DST4Z4TXX23DST4Z4T&i=psd&t=3423857d4 ************************* AdwCleaner[R0].txt - [1272 octets] - [14/05/2014 14:05:53] AdwCleaner[S0].txt - [1203 octets] - [14/05/2014 14:07:22] ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1263 octets] ########## When I open JRT, an error window appears that says "Exception EAccessViolation in module ERUNT.EXE at 00003A38" but then the program continues to run. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.1.4 (04.06.2014:1) OS: Windows 8.1 x64 Ran by Calvin on Wed 05/14/2014 at 14:23:10.18 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys ~~~ Files ~~~ Folders ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on Wed 05/14/2014 at 14:27:28.31 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ C:\Program Files (x86)\Dell Backup and Recovery\Components\DBRUpdate\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application deleted - quarantined C:\Users\Calvin\AppData\Local\CRE\banjjklfojcdbofbhbgiedekefohoaff.crx Win32/Toolbar.Conduit.AC potentially unwanted application deleted - quarantined

#4 boopme

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Posted 16 May 2014 - 12:56 PM

Sorry if you mis understood but I need all the logs and an update on how it is running after....
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Skybax

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Posted 17 May 2014 - 01:17 PM

That was all the logs. For some reason it won't let me separate them, it just runs it all in like that. The ads are still all over my browsers, though.




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