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PC won't start can't get to safe mode F8 does not work Dell Windows 8.1

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#1 Dazza


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Posted 08 May 2014 - 11:20 PM

Edit updated Sat 1015 I just tried the Dell Inspiron 660 repair disc. The PC wont run it, I have no way of getting to Safe Mode, I have tried every Key sequence to boot up F2 F12 F8 nothing works! It seems a common. Fault with win 8.1 and I have had this comp for 9 months and had non thing but trouble? Please can someone help or do I have to chase Dell for a new hard drive Dasha

Installed updates, tried restart but Dell Logo then black screen pause then says " collecting info critical process died will restart for you". Cycles back to Dell Logo again. I cannot get into safe mode F8 doesn't work. I can't try any repairs on computer because I can't start computer. Any help please. Cheers Dasha.

Edited by Dazza, 09 May 2014 - 07:36 PM.

2013 DELL Inspiron 660, Intel 4 CPU - 2.4 GB, 512 Meg Ram, 64 bit / BEN-Q 21.5" Scr,

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