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vista-the user profile service failed the logon. user profile cannot be loaded


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#1 blondee0510

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Posted 08 May 2014 - 01:22 PM

my computer is password protected. i only have one user account on it. how can i fix this without losing anything on my laptop?



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#2 Will5200

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Posted 08 May 2014 - 01:45 PM

Just a thought, did you password the default administrator account?



#3 hamluis

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Posted 08 May 2014 - 03:04 PM

See MS Article .

 

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#4 dc3

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Posted 08 May 2014 - 03:11 PM

Have you tired restarting the computer to see if it occurs again?

 

If it does reoccur you will need to make a registry edit to correct this.


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#5 blondee0510

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Posted 08 May 2014 - 04:14 PM

will5200 yes it was the administrator account that was password protected.

 

hamluis: the article was helpful in getting me into the safe mode so i could at least get things off my desktop. i was also able to create a password reset disk and was able to change my password but still kept getting that same message.

 

Arachibutyrophobia: i have restarted the computer and it still comes up with the same message.

 

 

i could use all the help in the world trying to get onto my computer. i'm hoping it doesn't come down to having to reinstall the operating system. any suggestions?



#6 dc3

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Posted 10 May 2014 - 10:05 AM

This could be a corrupt user account.  Try creating another administrator user account and see if this works.


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#7 blondee0510

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Posted 10 May 2014 - 11:49 AM

i was able to do a system restore on it. it went back two days and since i hadn't saved anything to the computer in those 2 days i didn't lose anything. i also had a computer tech look it over and he got it running up to speed again. thanks for the help.






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