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YourFile Downloader ... not installed but prompts at Startup; shows in MsConfig


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6 replies to this topic

#1 thisismyshine

thisismyshine

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  • Gender:Female
  • Location:US
  • Local time:06:08 PM

Posted 08 May 2014 - 01:07 PM

Hello.  

 

So, naturally I am here because I have a problem I can't seem to figure out.  It stemmed from a different problem I can't seem to figure out - and during my troubleshooting of that one I was trying to download a new driver, clicked the wrong thing on the webpage, and downloaded "YourFile Downloader" instead.

 

Fortunately, I was able to stop the install before the program was actually loaded onto my computer (or so I thought?), realizing after only a handful of seconds that it was not the driver I had thought I'd downloaded - and I am very particular about downloading the files themselves, no third party programs to "help me out" with troubleshooting that I stumble across, because they never end well.

 

I think however that I was too late.  ]:

 

 

For some reason, even though the YourFile Downloader program itself was never installed (and I am certain it wasn't.  But I did check - there is nothing in Program Files or Program Files(86) folders, nor the App Data folders or my Start Menu, etc., nor did anything turn up in the Program list that is generally utilized to uninstall or repair programs), whenever I startup my computer I am prompted by something from YourFile Downloader wanting access to do Lord only knows what!

 

 

For the time being, I've gone into MsConfig, which is the only place I can find any trace of this program at present, and Disabled it so that I am no longer prompted at Startup.  And I gather from there it has an entry in the Registry?  I would assume since it will prompt when Enabled there is some remnant of this program somewhere hidden that I can't find (unless it's just Registry specific?  I'm not the most knowledgeable with Registry stuff, I'll admit).

 

 

So, help me.  Please!  <3

 

 

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17041  BrowserJavaVersion: 10.55.2
Run by Tessa at 13:47:22 on 2014-05-08
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.4094.1290 [GMT -4:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
c:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.05\AsSysCtrlService.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\TuneUp Utilities 2014\TuneUpUtilitiesService64.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\TuneUp Utilities 2014\TuneUpUtilitiesApp64.exe
C:\Program Files (x86)\ASUS\TurboV EVO\TurboVHELP.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Users\Tessa\AppData\Local\FluxSoftware\Flux\flux.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Users\Tessa\AppData\Local\Viber\Viber.exe
C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files (x86)\ASUS\ASUS Ai Charger\AiChargerAP.exe
C:\Program Files (x86)\ASUS\AI Suite\QFan4\FanHelp.exe
C:\Program Files (x86)\ASUS\EPU\EPU.exe
C:\Program Files (x86)\ASUS\TurboV EVO\TurboV_EVO.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Windows\SysWOW64\ctfmon.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Tessa\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
uRun: [f.lux] "C:\Users\Tessa\AppData\Local\FluxSoftware\Flux\flux.exe" /noshow
uRun: [Viber] "C:\Users\Tessa\AppData\Local\Viber\Viber.exe" StartMinimized
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun                                                                                                                                                                                   
mRun: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
mRun: [ASUS Ai Charger] C:\Program Files (x86)\ASUS\ASUS Ai Charger\AiChargerAP.exe
mRun: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
mRun: [QFan Help] "C:\Program Files (x86)\ASUS\AI Suite\QFan4\FanHelp.exe"
mRun: [Six Engine] "C:\Program Files (x86)\ASUS\EPU\EPU.exe" -b
mRun: [TurboV EVO] "C:\Program Files (x86)\ASUS\TurboV EVO\TurboV_EVO.exe" -b
mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe                                                                                                                                                                                                    
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office15\EXCEL.EXE/3000
IE: Free YouTube Download - C:\Program Files (x86)\Common Files\DVDVideoSoft\plugins\freeytvdownloader.htm
IE: Free YouTube to MP3 Converter - C:\Program Files (x86)\Common Files\DVDVideoSoft\plugins\freeytmp3downloader.htm
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office15\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - <orphaned>
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{B4C2FA75-3504-45C0-9923-68BB047045AC} : DHCPNameServer = 192.168.1.1
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\34.0.1847.131\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
IFEO: AcroRd32.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: backupnowez.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: databasecompare.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: excel.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: groove.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"                                                                                                                                                                                     
x64-IE: {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - <orphaned>
x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-IFEO: AcroRd32.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: backupnowez.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: databasecompare.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: excel.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: groove.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
.
Note: multiple IFEO entries found. Please refer to Attach.txt
.
============= SERVICES / DRIVERS ===============
.
R0 AiCharger;ASUS Charger Driver;C:\Windows\System32\drivers\AiCharger.sys [2013-12-7 14592]
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2014-3-27 192792]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2014-3-27 324376]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2014-3-31 130840]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2014-3-27 32536]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2014-3-27 153368]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2014-4-18 237336]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2014-3-27 236824]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2014-3-31 274200]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2013-10-8 239616]
R2 AODDriver4.2;AODDriver4.2;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2012-11-20 57512]
R2 AsSysCtrlService;ASUS System Control Service;C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.05\AsSysCtrlService.exe [2013-12-7 109056]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2014-4-18 3645456]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2014-3-27 291912]
R2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;C:\Program Files (x86)\TuneUp Utilities 2014\TuneUpUtilitiesService64.exe [2013-10-30 2099512]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2013-7-5 96256]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2010-4-27 83080]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2010-4-27 184968]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2013-3-14 726160]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\TuneUp Utilities 2014\TuneUpUtilitiesDriver64.sys [2013-9-18 14112]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2013-12-7 38456]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\System32\drivers\viahduaa.sys [2010-3-2 1301504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 asmthub3;ASMedia USB3 Hub Service;C:\Windows\System32\drivers\asmthub3.sys [2013-4-12 139592]
S3 asmtxhci;ASMEDIA XHCI Service;C:\Windows\System32\drivers\asmtxhci.sys [2013-4-12 418632]
S3 b06diag;Broadcom NetXtreme II Diag Driver;C:\Windows\System32\drivers\bxdiaga.sys [2013-3-14 88104]
S3 BFN7x64;Bigfoot Networks Killer Gaming Service;C:\Windows\System32\drivers\Xeno7x64.sys [2013-3-14 157288]
S3 bxfcoe;bxfcoe;C:\Windows\System32\drivers\bxfcoe.sys [2013-3-14 178216]
S3 bxois;bxois;C:\Windows\System32\drivers\bxois.sys [2013-3-14 539176]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2014-1-22 108800]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2011-4-12 71168]
S3 EtronHub3;Etron USB 3.0 Extensible Hub Driver;C:\Windows\System32\drivers\EtronHub3.sys [2013-2-27 65152]
S3 EtronSTOR;Etron Enhance USB BOT/UASP Mass Storage Driver;C:\Windows\System32\drivers\EtronSTOR.sys [2013-2-27 32512]
S3 EtronXHCI;Etron USB 3.0 Extensible Host Controller Driver;C:\Windows\System32\drivers\EtronXHCI.sys [2013-2-27 88832]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-4-14 111616]
S3 ioatdma1;ioatdma1;C:\Windows\System32\drivers\qd162x64.sys [2013-3-14 40144]
S3 ioatdma2;Intel® QuickData Technology device ver.2;C:\Windows\System32\drivers\qd262x64.sys [2013-3-14 42192]
S3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2013-4-12 366216]
S3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2013-4-12 786056]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2012-10-1 178824]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-9-15 19456]
S3 Revoflt;Revoflt;C:\Windows\System32\drivers\revoflt.sys [2013-12-8 31800]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\drivers\ssudmdm.sys [2014-1-22 206080]
S3 Synth3dVsc;Synth3dVsc;C:\Windows\System32\drivers\Synth3dVsc.sys [2011-4-12 88960]
S3 terminpt;Microsoft Remote Desktop Input Driver;C:\Windows\System32\drivers\terminpt.sys [2013-9-15 29696]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-2-17 56832]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-9-15 30208]
S3 tsusbhub;tsusbhub;C:\Windows\System32\drivers\tsusbhub.sys [2011-4-12 117248]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-9-15 1255736]
S4 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2013-10-8 344064]
S4 NTI BackupNowEZSvr;NTI BackupNowEZSvr;C:\Program Files (x86)\NTI\NTI Backup Now EZ\BackupNowEZSvr.exe [2011-9-23 45592]
S4 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
.
=============== File Associations ===============
.
FileExt: .inf: inffile=C:\Windows\System32\NOTEPAD.EXE %1 [UserChoice]
.
=============== Created Last 30 ================
.
2014-05-07 18:34:13 -------- d-----w- C:\Program Files (x86)\CCP
2014-05-07 18:22:22 -------- d-----w- C:\Users\Tessa\AppData\Local\CCP
2014-05-07 16:43:41 -------- d-s---w- C:\Windows\System32\CompatTel
2014-05-07 16:42:23 465408 ----a-w- C:\Windows\System32\aepdu.dll
2014-05-07 16:42:23 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-05-05 21:16:25 -------- d-----w- C:\Users\Tessa\AppData\Local\Nero_AG
2014-05-05 19:51:40 -------- d-----w- C:\Users\Tessa\AppData\Local\Nero
2014-05-05 18:58:30 -------- d-----w- C:\Program Files (x86)\Nero
2014-05-05 17:08:32 315904 ----a-w- C:\Windows\SysWow64\Difx87d4.rra
2014-05-05 17:08:32 -------- d-----w- C:\RaidTool
2014-05-05 16:08:49 -------- d-----w- C:\ProgramData\Battle.net
2014-05-02 23:42:13 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-05-02 23:42:12 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-05-01 19:26:31 -------- d-----w- C:\Program Files (x86)\Lame For Audacity
2014-05-01 19:10:14 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-04-30 15:48:57 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-04-30 15:48:57 -------- d-----w- C:\Program Files\iTunes
2014-04-30 15:48:57 -------- d-----w- C:\Program Files\iPod
2014-04-30 15:48:57 -------- d-----w- C:\Program Files (x86)\iTunes
2014-04-30 15:45:51 -------- d-----w- C:\Program Files\Bonjour
2014-04-30 15:45:51 -------- d-----w- C:\Program Files (x86)\Bonjour
2014-04-30 15:23:44 33240 ----a-w- C:\Windows\System32\drivers\GEARAspiWDM.sys
2014-04-25 21:07:58 -------- d-----w- C:\Windows\en
2014-04-25 20:53:36 6081224 -c--a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\6d7f83411cf60c801\onedrivesetup.exe
2014-04-23 22:10:22 -------- d-sh--w- C:\Users\Tessa\AppData\Local\EmieUserList
2014-04-23 22:10:22 -------- d-sh--w- C:\Users\Tessa\AppData\Local\EmieSiteList
2014-04-18 19:01:30 237336 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2014-04-18 17:09:48 -------- d-----w- C:\ProgramData\Samsung
2014-04-18 17:01:25 -------- d-----w- C:\Users\Tessa\AppData\Roaming\DVDVideoSoft
2014-04-14 15:51:27 -------- d-----w- C:\Users\Tessa\AppData\Local\ElevatedDiagnostics
2014-04-14 15:35:23 228864 ----a-w- C:\Windows\System32\wwansvc.dll
2014-04-14 15:35:20 484864 ----a-w- C:\Windows\System32\wer.dll
2014-04-14 15:35:20 381440 ----a-w- C:\Windows\SysWow64\wer.dll
2014-04-14 15:35:20 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-04-14 15:35:18 6574592 ----a-w- C:\Windows\System32\mstscax.dll
2014-04-14 15:35:18 5694464 ----a-w- C:\Windows\SysWow64\mstscax.dll
2014-04-14 15:35:04 27584 ----a-w- C:\Windows\System32\drivers\Diskdump.sys
2014-04-14 15:35:04 274880 ----a-w- C:\Windows\System32\drivers\msiscsi.sys
2014-04-14 15:35:04 190912 ----a-w- C:\Windows\System32\drivers\storport.sys
2014-04-14 15:35:03 2048 ----a-w- C:\Windows\SysWow64\iologmsg.dll
2014-04-14 15:35:03 2048 ----a-w- C:\Windows\System32\iologmsg.dll
2014-04-14 14:18:38 -------- d-----w- C:\Users\Tessa\AppData\Local\SlimWare Utilities Inc
2014-04-14 14:18:30 -------- d-----w- C:\Program Files (x86)\SlimCleaner
2014-04-13 15:27:39 -------- d-----w- C:\Program Files (x86)\Microsoft SQL Server Compact Edition
2014-04-13 15:23:57 -------- d-----w- C:\Program Files (x86)\Microsoft OneDrive
2014-04-13 15:23:48 -------- d-----r- C:\Users\Tessa\OneDrive
2014-04-13 15:23:30 -------- d-----w- C:\ProgramData\Microsoft OneDrive
2014-04-13 15:19:42 537432 -c--a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\c7cb77c31cf572b04\DXSETUP.exe
2014-04-13 15:19:42 1801048 -c--a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\c7cb77c31cf572b04\dsetup32.dll
2014-04-13 15:19:41 89944 -c--a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\c7cb77c31cf572b04\DSETUP.dll
2014-04-13 15:19:28 94040 -c--a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\bf81eac21cf572b03\DSETUP.dll
2014-04-13 15:19:28 525656 -c--a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\bf81eac21cf572b03\DXSETUP.exe
2014-04-13 15:19:28 1691480 -c--a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\bf81eac21cf572b03\dsetup32.dll
2014-04-13 15:19:20 89944 -c--a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\bcc3aada1cf572b02\DSETUP.dll
2014-04-13 15:19:20 537432 -c--a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\bcc3aada1cf572b02\DXSETUP.exe
2014-04-13 15:19:20 1801048 -c--a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\bcc3aada1cf572b02\dsetup32.dll
2014-04-13 15:19:05 -------- d-----w- C:\Users\Tessa\AppData\Local\Windows Live
2014-04-13 15:17:51 -------- d-----w- C:\Program Files (x86)\Common Files\Windows Live
.
==================== Find3M  ====================
.
2014-04-01 01:34:22 322248 ----a-w- C:\Windows\WLXPGSS.SCR
2014-03-31 20:20:54 274200 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2014-03-31 20:06:26 130840 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2014-03-28 02:14:26 192792 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
2014-03-28 02:14:24 153368 ----a-w- C:\Windows\System32\drivers\avgdiska.sys
2014-03-28 02:07:10 236824 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2014-03-28 02:05:02 324376 ----a-w- C:\Windows\System32\drivers\avgloga.sys
2014-03-28 02:03:16 32536 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
2014-03-25 22:07:56 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-25 22:07:56 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-03-06 09:31:33 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-03-06 08:59:04 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-03-06 08:57:34 548352 ----a-w- C:\Windows\System32\vbscript.dll
2014-03-06 08:57:20 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-03-06 08:29:40 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-03-06 08:29:14 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-03-06 08:28:15 752640 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-03-06 08:15:54 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-03-06 08:11:41 5784064 ----a-w- C:\Windows\System32\jscript9.dll
2014-03-06 08:02:34 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-03-06 08:02:33 455168 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-03-06 08:01:01 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-03-06 07:56:43 38400 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-03-06 07:46:36 4254720 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-03-06 07:38:13 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-03-06 07:36:40 592896 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-03-06 07:13:43 32256 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-03-06 07:11:15 2043904 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-03-06 06:40:39 1967104 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-03-06 06:22:40 2260480 ----a-w- C:\Windows\System32\wininet.dll
2014-03-06 05:41:49 1789440 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-03-04 09:44:21 362496 ----a-w- C:\Windows\System32\wow64win.dll
2014-03-04 09:44:21 243712 ----a-w- C:\Windows\System32\wow64.dll
2014-03-04 09:44:21 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2014-03-04 09:44:03 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2014-03-04 09:17:19 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2014-03-04 09:17:05 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2014-03-04 09:16:54 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2014-03-04 09:16:18 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2014-03-04 08:09:30 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2014-03-04 08:09:29 2048 ----a-w- C:\Windows\SysWow64\user.exe
2014-02-25 20:48:10 144664 ----a-w- C:\Windows\SysWow64\secman.dll
.
============= FINISH: 13:48:43.53 ===============
 
 
 

Attached Files



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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 13 May 2014 - 01:10 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

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CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/533681 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

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  • Double click on the DDS icon, allow it to run.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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#3 thisismyshine

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Posted 13 May 2014 - 08:23 PM

I think my initial post was pretty clear in my explanation of the issue and what I've done thus far, but let me know if it is not or anything else is needed!
 
 
I am able to reformat Windows if needed, though I would hope that's not necessary for something that seems this slight.
 
 
Here is a copy/paste of the new DDS log:
 
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17041  BrowserJavaVersion: 10.55.2
Run by Tessa at 21:19:31 on 2014-05-13
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.4094.1703 [GMT -4:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
c:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.05\AsSysCtrlService.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\TuneUp Utilities 2014\TuneUpUtilitiesService64.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\TuneUp Utilities 2014\TuneUpUtilitiesApp64.exe
C:\Users\Tessa\AppData\Local\FluxSoftware\Flux\flux.exe
C:\Users\Tessa\AppData\Local\Viber\Viber.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files (x86)\ASUS\AI Suite\QFan4\FanHelp.exe
C:\Program Files (x86)\ASUS\EPU\EPU.exe
C:\Program Files (x86)\ASUS\TurboV EVO\TurboV_EVO.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\ASUS\ASUS Ai Charger\AiChargerAP.exe
C:\Windows\SysWOW64\ctfmon.exe
C:\Program Files (x86)\Symantec\VIP Access Client\VIPAppService.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Guild Wars 2\SweetFX_config.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\AUDIODG.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office15\URLREDIR.DLL
BHO: Symantec VIP Access Add-On: {C63CD127-A1CB-4D49-A4F7-D6F88A917BE6} - C:\Program Files (x86)\Symantec\VIP Access Client\VIPAddOnForIE.dll
BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
uRun: [f.lux] "C:\Users\Tessa\AppData\Local\FluxSoftware\Flux\flux.exe" /noshow
uRun: [Viber] "C:\Users\Tessa\AppData\Local\Viber\Viber.exe" StartMinimized
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun                                                                                                                                                                                   
mRun: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
mRun: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
mRun: [QFan Help] "C:\Program Files (x86)\ASUS\AI Suite\QFan4\FanHelp.exe"
mRun: [Six Engine] "C:\Program Files (x86)\ASUS\EPU\EPU.exe" -b
mRun: [TurboV EVO] "C:\Program Files (x86)\ASUS\TurboV EVO\TurboV_EVO.exe" -b
mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe                                                                                                                                                                                                    
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
mRun: [ASUS Ai Charger] C:\Program Files (x86)\ASUS\ASUS Ai Charger\AiChargerAP.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office15\EXCEL.EXE/3000
IE: Free YouTube Download - C:\Program Files (x86)\Common Files\DVDVideoSoft\plugins\freeytvdownloader.htm
IE: Free YouTube to MP3 Converter - C:\Program Files (x86)\Common Files\DVDVideoSoft\plugins\freeytmp3downloader.htm
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office15\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
IE: {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - <orphaned>
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{B4C2FA75-3504-45C0-9923-68BB047045AC} : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\34.0.1847.131\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
IFEO: AcroRd32.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: backupnowez.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: databasecompare.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: excel.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: groove.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office\Office15\OCHelper.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Symantec VIP Access Add-On: {C63CD127-A1CB-4D49-A4F7-D6F88A917BE6} - C:\Program Files (x86)\Symantec\VIP Access Client\64bit\VIPAddOnForIE64.dll
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office\Office15\GROOVEEX.DLL
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office\Office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-IE: {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - <orphaned>
x64-Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office\Office15\MSOSB.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-IFEO: AcroRd32.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: backupnowez.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: databasecompare.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: excel.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: groove.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
.
Note: multiple IFEO entries found. Please refer to Attach.txt
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2014-3-27 192792]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2014-3-27 324376]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2014-3-31 130840]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2014-3-27 32536]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2014-3-27 153368]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2014-4-18 237336]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2014-3-27 236824]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2014-3-31 274200]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2013-10-8 239616]
R2 AODDriver4.2;AODDriver4.2;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2012-11-20 57512]
R2 AsSysCtrlService;ASUS System Control Service;C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.05\AsSysCtrlService.exe [2013-12-7 109056]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2014-4-18 3645456]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2014-3-27 291912]
R2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;C:\Program Files (x86)\TuneUp Utilities 2014\TuneUpUtilitiesService64.exe [2013-10-30 2099512]
R2 VIPAppService;VIPAppService;C:\Program Files (x86)\Symantec\VIP Access Client\VIPAppService.exe [2012-11-23 81552]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2013-7-5 96256]
R3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2014-1-22 108800]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2010-4-27 83080]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2010-4-27 184968]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2013-3-14 726160]
R3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\drivers\ssudmdm.sys [2014-1-22 206080]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\TuneUp Utilities 2014\TuneUpUtilitiesDriver64.sys [2013-9-18 14112]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2013-12-7 38456]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\System32\drivers\viahduaa.sys [2010-3-2 1301504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 asmthub3;ASMedia USB3 Hub Service;C:\Windows\System32\drivers\asmthub3.sys [2013-4-12 139592]
S3 asmtxhci;ASMEDIA XHCI Service;C:\Windows\System32\drivers\asmtxhci.sys [2013-4-12 418632]
S3 b06diag;Broadcom NetXtreme II Diag Driver;C:\Windows\System32\drivers\bxdiaga.sys [2013-3-14 88104]
S3 BFN7x64;Bigfoot Networks Killer Gaming Service;C:\Windows\System32\drivers\Xeno7x64.sys [2013-3-14 157288]
S3 bxfcoe;bxfcoe;C:\Windows\System32\drivers\bxfcoe.sys [2013-3-14 178216]
S3 bxois;bxois;C:\Windows\System32\drivers\bxois.sys [2013-3-14 539176]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2011-4-12 71168]
S3 EtronHub3;Etron USB 3.0 Extensible Hub Driver;C:\Windows\System32\drivers\EtronHub3.sys [2013-2-27 65152]
S3 EtronSTOR;Etron Enhance USB BOT/UASP Mass Storage Driver;C:\Windows\System32\drivers\EtronSTOR.sys [2013-2-27 32512]
S3 EtronXHCI;Etron USB 3.0 Extensible Host Controller Driver;C:\Windows\System32\drivers\EtronXHCI.sys [2013-2-27 88832]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-4-14 111616]
S3 ioatdma1;ioatdma1;C:\Windows\System32\drivers\qd162x64.sys [2013-3-14 40144]
S3 ioatdma2;Intel® QuickData Technology device ver.2;C:\Windows\System32\drivers\qd262x64.sys [2013-3-14 42192]
S3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2013-4-12 366216]
S3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2013-4-12 786056]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2014-1-23 178760]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-9-15 19456]
S3 Synth3dVsc;Synth3dVsc;C:\Windows\System32\drivers\Synth3dVsc.sys [2011-4-12 88960]
S3 terminpt;Microsoft Remote Desktop Input Driver;C:\Windows\System32\drivers\terminpt.sys [2013-9-15 29696]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-2-17 56832]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-9-15 30208]
S3 tsusbhub;tsusbhub;C:\Windows\System32\drivers\tsusbhub.sys [2011-4-12 117248]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-9-15 1255736]
S4 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2013-10-8 344064]
S4 NTI BackupNowEZSvr;NTI BackupNowEZSvr;C:\Program Files (x86)\NTI\NTI Backup Now EZ\BackupNowEZSvr.exe [2011-9-23 45592]
S4 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
.
=============== File Associations ===============
.
FileExt: .inf: inffile=C:\Windows\System32\NOTEPAD.EXE %1 [UserChoice]
.
=============== Created Last 30 ================
.
2014-05-10 20:07:55 14848 ----a-w- C:\Windows\SysWow64\drivers\AiCharger.sys
2014-05-10 20:07:34 16896 ----a-w- C:\Windows\AsTaskSched.dll
2014-05-10 18:57:10 -------- d-----w- C:\ProgramData\regid.1991-06.com.microsoft
2014-05-10 18:01:55 93240 ----a-w- C:\Windows\System32\drivers\scdemu.sys
2014-05-10 18:01:55 -------- d-----w- C:\Program Files (x86)\PowerISO
2014-05-10 02:26:24 -------- d-----w- C:\Program Files (x86)\Symantec
2014-05-08 20:10:29 -------- d-----w- C:\Program Files\Speccy
2014-05-08 19:16:37 483032706 ----a-w- C:\registrybackup.reg
2014-05-07 16:43:41 -------- d-s---w- C:\Windows\System32\CompatTel
2014-05-07 16:42:23 465408 ----a-w- C:\Windows\System32\aepdu.dll
2014-05-07 16:42:23 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-05-05 21:16:25 -------- d-----w- C:\Users\Tessa\AppData\Local\Nero_AG
2014-05-05 19:51:40 -------- d-----w- C:\Users\Tessa\AppData\Local\Nero
2014-05-05 18:58:30 -------- d-----w- C:\Program Files (x86)\Nero
2014-05-05 17:08:32 315904 ----a-w- C:\Windows\SysWow64\Difx87d4.rra
2014-05-05 17:08:32 -------- d-----w- C:\RaidTool
2014-05-05 16:08:49 -------- d-----w- C:\ProgramData\Battle.net
2014-05-02 23:42:13 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-05-02 23:42:12 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-05-01 19:26:31 -------- d-----w- C:\Program Files (x86)\Lame For Audacity
2014-05-01 19:10:14 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-04-30 15:48:57 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-04-30 15:48:57 -------- d-----w- C:\Program Files\iTunes
2014-04-30 15:48:57 -------- d-----w- C:\Program Files\iPod
2014-04-30 15:48:57 -------- d-----w- C:\Program Files (x86)\iTunes
2014-04-30 15:45:51 -------- d-----w- C:\Program Files\Bonjour
2014-04-30 15:45:51 -------- d-----w- C:\Program Files (x86)\Bonjour
2014-04-30 15:23:44 33240 ----a-w- C:\Windows\System32\drivers\GEARAspiWDM.sys
2014-04-25 21:07:58 -------- d-----w- C:\Windows\en
2014-04-25 20:53:36 6081224 -c--a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\6d7f83411cf60c801\onedrivesetup.exe
2014-04-23 22:10:22 -------- d-sh--w- C:\Users\Tessa\AppData\Local\EmieUserList
2014-04-23 22:10:22 -------- d-sh--w- C:\Users\Tessa\AppData\Local\EmieSiteList
2014-04-18 19:01:30 237336 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2014-04-18 17:09:48 -------- d-----w- C:\ProgramData\Samsung
2014-04-18 17:01:25 -------- d-----w- C:\Users\Tessa\AppData\Roaming\DVDVideoSoft
2014-04-14 15:51:27 -------- d-----w- C:\Users\Tessa\AppData\Local\ElevatedDiagnostics
2014-04-14 15:35:23 228864 ----a-w- C:\Windows\System32\wwansvc.dll
2014-04-14 15:35:20 484864 ----a-w- C:\Windows\System32\wer.dll
2014-04-14 15:35:20 381440 ----a-w- C:\Windows\SysWow64\wer.dll
2014-04-14 15:35:20 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-04-14 15:35:18 6574592 ----a-w- C:\Windows\System32\mstscax.dll
2014-04-14 15:35:18 5694464 ----a-w- C:\Windows\SysWow64\mstscax.dll
2014-04-14 15:35:04 27584 ----a-w- C:\Windows\System32\drivers\Diskdump.sys
2014-04-14 15:35:04 274880 ----a-w- C:\Windows\System32\drivers\msiscsi.sys
2014-04-14 15:35:04 190912 ----a-w- C:\Windows\System32\drivers\storport.sys
2014-04-14 15:35:03 2048 ----a-w- C:\Windows\SysWow64\iologmsg.dll
2014-04-14 15:35:03 2048 ----a-w- C:\Windows\System32\iologmsg.dll
2014-04-14 14:18:38 -------- d-----w- C:\Users\Tessa\AppData\Local\SlimWare Utilities Inc
2014-04-14 14:18:30 -------- d-----w- C:\Program Files (x86)\SlimCleaner
.
==================== Find3M  ====================
.
2014-05-10 01:48:39 70832 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-05-10 01:48:39 692400 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-04-01 01:34:22 322248 ----a-w- C:\Windows\WLXPGSS.SCR
2014-03-31 20:20:54 274200 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2014-03-31 20:06:26 130840 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2014-03-28 02:14:26 192792 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
2014-03-28 02:14:24 153368 ----a-w- C:\Windows\System32\drivers\avgdiska.sys
2014-03-28 02:07:10 236824 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2014-03-28 02:05:02 324376 ----a-w- C:\Windows\System32\drivers\avgloga.sys
2014-03-28 02:03:16 32536 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
2014-03-06 09:31:33 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-03-06 08:59:04 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-03-06 08:57:34 548352 ----a-w- C:\Windows\System32\vbscript.dll
2014-03-06 08:57:20 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-03-06 08:29:40 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-03-06 08:29:14 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-03-06 08:28:15 752640 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-03-06 08:15:54 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-03-06 08:11:41 5784064 ----a-w- C:\Windows\System32\jscript9.dll
2014-03-06 08:02:34 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-03-06 08:02:33 455168 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-03-06 08:01:01 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-03-06 07:56:43 38400 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-03-06 07:46:36 4254720 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-03-06 07:38:13 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-03-06 07:36:40 592896 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-03-06 07:13:43 32256 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-03-06 07:11:15 2043904 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-03-06 06:40:39 1967104 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-03-06 06:22:40 2260480 ----a-w- C:\Windows\System32\wininet.dll
2014-03-06 05:41:49 1789440 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-03-04 09:44:21 362496 ----a-w- C:\Windows\System32\wow64win.dll
2014-03-04 09:44:21 243712 ----a-w- C:\Windows\System32\wow64.dll
2014-03-04 09:44:21 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2014-03-04 09:44:03 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2014-03-04 09:17:19 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2014-03-04 09:17:05 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2014-03-04 09:16:54 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2014-03-04 09:16:18 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2014-03-04 08:09:30 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2014-03-04 08:09:29 2048 ----a-w- C:\Windows\SysWow64\user.exe
2014-02-25 20:48:10 144664 ----a-w- C:\Windows\SysWow64\secman.dll
.
============= FINISH: 21:20:00.02 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 12/7/2013 2:18:54 PM
System Uptime: 5/8/2014 12:17:14 PM (1 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | M4A87TD EVO
Processor: AMD Athlon™ II X3 455 Processor | AM3 | 2079/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 298 GiB total, 151.947 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP135: 5/7/2014 12:42:25 PM - Windows Update
.
==== Image File Execution Options =============
.
IFEO: AcroRd32.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: backupnowez.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: databasecompare.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: excel.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: groove.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: infopath.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: lync.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: misc.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: msaccess.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: msoev.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: msotd.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: mspub.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: ocpubmgr.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: onenote.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: outlook.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: powerpnt.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: restorestarter.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: spreadsheetcompare.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: switchboard.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
IFEO: winword.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: AcroRd32.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: backupnowez.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: databasecompare.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: excel.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: groove.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: infopath.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: lync.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: misc.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: msaccess.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: msoev.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: msotd.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: mspub.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: ocpubmgr.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: onenote.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: outlook.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: powerpnt.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: restorestarter.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: spreadsheetcompare.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: switchboard.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
x64-IFEO: winword.exe - "C:\Program Files (x86)\TuneUp Utilities 2014\TUAutoReactivator64.exe"
.
==== Installed Programs ======================
.
µTorrent
Adobe Flash Player 12 ActiveX
Adobe Photoshop CS6
Adobe Reader XI (11.0.06)
AI Suite
AMD Accelerated Video Transcoding
AMD Catalyst Control Center
AMD Catalyst Install Manager
AMD Drag and Drop Transcoding
AMD Fuel
AMD Media Foundation Decoders
AMD Steady Video Plug-In
AMD USB Filter Driver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ASUS Ai Charger
ASUSUpdate
Audacity 2.0
AVG 2014
Bonjour
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Cool & Quiet
CPUID CPU-Z 1.69.2
D3DX10
DivX Setup
Epson Event Manager
EPSON NX420 Series Printer Uninstall
EPSON Scan
EpsonNet Print
EpsonNet Setup 3.3
EPU
EVE Online (remove only)
f.lux
FINAL FANTASY XIV - A Realm Reborn
Firestorm SecondLife and OpenSim viewer
Firestorm x64
Google Chrome
Google Talk Plugin
Google Update Helper
Guild Wars 2
Gyazo 2.0.2
iTunes
Java 7 Update 55
Java Auto Updater
JMicron JMB36X Driver
Junk Mail filter update
K-Lite Mega Codec Pack 10.0.5
LAME v3.99.3 (for Windows)
Microsoft .NET Framework 4.5.1
Microsoft .NET Framework 4.5.1 (???????)
Microsoft .NET Framework 4.5.1 (DAN)
Microsoft .NET Framework 4.5.1 (dansk)
Microsoft .NET Framework 4.5.1 (DEU)
Microsoft .NET Framework 4.5.1 (Deutsch)
Microsoft .NET Framework 4.5.1 (ESN)
Microsoft .NET Framework 4.5.1 (español)
Microsoft .NET Framework 4.5.1 (FRA)
Microsoft .NET Framework 4.5.1 (Français)
Microsoft .NET Framework 4.5.1 (ITA)
Microsoft .NET Framework 4.5.1 (Italiano)
Microsoft .NET Framework 4.5.1 (RUS)
Microsoft .NET Framework 4.5.1 (SVE)
Microsoft .NET Framework 4.5.1 (svenska)
Microsoft Application Error Reporting
Microsoft Office Shared MUI (English) 2013
Microsoft OneDrive
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft_VC80_CRT_x86
Microsoft_VC90_CRT_x86
Movie Maker
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2758694)
Nero 2014
Nero Audio Pack 1
Nero Blu-ray Player
Nero Blu-ray Player Help (CHM)
Nero Burning Core
Nero Burning ROM
Nero Burning ROM Help (CHM)
Nero ControlCenter
Nero ControlCenter Help (CHM)
Nero Core Components
Nero Disc Menus Basic
Nero Disc to Device
Nero Effects Basic
Nero Express
Nero Express Help (CHM)
Nero Info
Nero Kwik Themes Basic
Nero Launcher
Nero MediaHome
Nero MediaHome Help (CHM)
Nero PiP Effects Basic
Nero Recode
Nero Recode Help (CHM)
Nero RescueAgent
Nero RescueAgent Help (CHM)
Nero SharedVideoCodecs
Nero Video
Nero Video Help (CHM)
NTI Backup Now EZ
Pazera Free MP4 to AVI Converter 1.7
PC Probe II
PDF Settings CS6
Photo Common
Photo Gallery
Platform
PowerISO
Prerequisite installer
Radegast 2.16
Realtek Ethernet Controller Driver For Windows 7
Renesas Electronics USB 3.0 Host Controller Driver
Revo Uninstaller Pro 3.0.8
Samsung Kies3
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Skype™ 6.14
SlimCleaner
TERA
TuneUp Utilities 2014
TuneUp Utilities 2014 (en-US)
TurboV EVO
VC80CRTRedist - 8.0.50727.6195
VIA Platform Device Manager
Viber
Visual Studio 2012 x64 Redistributables
Visual Studio 2012 x86 Redistributables
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinRAR 5.00 (64-bit)
.
==== Event Viewer Messages From Past Week ========
.
5/8/2014 12:19:15 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070422'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
5/8/2014 12:18:22 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
5/8/2014 12:17:40 PM, Error: Service Control Manager [7001] - The Windows Image Acquisition (WIA) service depends on the Shell Hardware Detection service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
5/7/2014 7:52:48 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.
5/7/2014 3:45:49 AM, Error: volsnap [36] - The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
5/6/2014 4:44:10 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
5/5/2014 5:37:31 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR4.
5/5/2014 4:55:38 PM, Error: cdrom [11] - The driver detected a controller error on \Device\CdRom0.
5/5/2014 12:23:12 PM, Error: Service Control Manager [7043] - The AVGIDSAgent service did not shut down properly after receiving a preshutdown control.
.
==== End Of File ===========================

Attached Files


Edited by Oh My, 16 May 2014 - 12:31 PM.


#4 Oh My!

Oh My!

    Adware and Spyware and Malware.....


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Posted 16 May 2014 - 12:25 PM

Greetings thisismyshine and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that. :thumbup2:

===================================================

Ground Rules:
  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me.
  • When you post your reply, use the Replytopic.jpg button instead.
  • In the upper right hand corner of the topic you will see the Followtopic.jpg button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:
===================================================

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far. While I review our situation please run the below for me.

===================================================

Farbar Recovery Scan Tool (FRST)

--------------------
  • Download Farbar Recover Scan Tool for either 32 bit or 64 bit systems and save it to your desktop
  • If you are unsure if you have 32 bit or 64 bit simply download and try one. If that doesn't run properly the other one should
  • Double click the icon
  • Click Yes to the disclaimer
  • Make sure the Addition.txt box is checked
  • Click Scan and allow the program to run
  • Click OK on the Scan complete screen, then OK on the Addition.txt pop up screen
  • 2 Notepad documents should now be open on your desktop.
  • Please copy and paste the contents of both in your reply
===================================================

System Summary Information

--------------------
  • Press the windows key Windows_Logo_key.gif + r on your keyboard at the same time
  • Type msinfo32 and press Enter
  • Left click on System Summary
  • Click File, Save, and name the file Summary
  • Zip and attach the file to your reply
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • FRST results
  • Addition log
  • Attached System Summary Information

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#5 thisismyshine

thisismyshine
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Posted 17 May 2014 - 12:08 PM

Hello Gary!

 

Thank you for replying and coming to my aid.  I started having a bunch of other rather odd, random issues, hardware wise (not software) with my hard drive over the past few days.  It's an old hard drive and one I had been planning to replace for some time so I decided to go ahead and do so.  

 

I think at this time I will just wait for the new hard drive to arrive in the mail (should be here Monday or Tuesday) at which point solving this particular issue won't matter anymore.

 

Thank you again!  

 

<3



#6 Oh My!

Oh My!

    Adware and Spyware and Malware.....


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Posted 17 May 2014 - 02:26 PM

Thanks for letting us know. I will close the topic but feel free to send me a Personal Message if you need assistance setting up the new hard drive.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#7 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 35,521 posts
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  •  
  • Gender:Male
  • Location:California
  • Local time:02:08 PM

Posted 17 May 2014 - 02:27 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."




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