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My computer won't detect my second monitor.


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#1 Maxey243

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Posted 08 May 2014 - 10:47 AM

Hello, 

 

Finally my DVI-D connector arrived in the post this morning so I could dual screen on my computer. However, upon plugging everything I found that the computer didn't even detect the new screen I added. I thought maybe the added screen didn't work so I plugged in into my VGA slot in my GPU and it worked so this ruled out the problem of the screen not working. I went onto my GPU settings and still it could not detect the second screen that was plugged into the DVI-D connection port on my GPU. My GPU is Gforce GTX 650 ti.

 

What could be the problem here?

 

*The screenshots added are when both the screens are plugged in. As you can tell, it will not detect the second monitor and my GPU is fully up to date* 

 

Image 1 - http://i.imgur.com/47ZGkhd.png

Image 2 - http://i.imgur.com/bKRfkUn.png



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#2 JohnC_21

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Posted 08 May 2014 - 11:20 AM

DVI-D connector. Is this a DVI-D cable or some kind of adapter for a VGA monitor? DVI-D (Digital) will not work on a VGA monitor, only DVI-I. According to the specs, the card has one DVI-I and one DVI-D port.

#3 Maxey243

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Posted 08 May 2014 - 11:23 AM

The card only has two DVI-D ports and 0 DVI-I ports.



#4 JohnC_21

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Posted 08 May 2014 - 11:26 AM

I got the specs from here. What is the make of the card? Is this an adapter you are trying to use for a VGA port?



#5 Maxey243

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Posted 08 May 2014 - 11:30 AM

The card is a Gforce GTX 650 TI and that is all I know (http://www.aria.co.uk/Products/Components/Graphics+Cards/NVIDIA+GeForce/GeForce+GTX+650+Ti) that is where I got it from. My main screen at the moment is a VGA that plugs straight into the VGA slot in the graphics card, there is one VGA slot available in the GPU that is not being used. The second screen is also VGA but I got an adapter thing so it would plug into the card (http://www.amazon.co.uk/gp/product/B005XN839Y/ref=oh_details_o01_s00_i00?ie=UTF8&psc=1) Due to there being only two DVI-D slots on the rear of tha GPU and not any DVI-I ones.  



#6 Kilroy

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Posted 08 May 2014 - 11:32 AM

Have you changed the source on the monitor?  It may be defaulting to VGA and not acknowledging the DVI connection.



#7 Maxey243

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Posted 08 May 2014 - 11:34 AM

How do I do that, for the second screen the VGA is coming out of the screen and cannot be changed therefore forcing you to use the VGA that comes with it. 



#8 JohnC_21

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Posted 08 May 2014 - 11:40 AM

The second screen has no DVI-D or DVI-I port?

 

Edit: Does the orginal screen have a DVI-D or DVI-I port?


Edited by JohnC_21, 08 May 2014 - 11:41 AM.


#9 Maxey243

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Posted 08 May 2014 - 11:42 AM

The second screen is only VGA no DVI of any kind. VGA female to VGA Male. The same for the first screen. VGA female to VGA male. No DVI port of any kind. 

 

*  Maybe I am getting confused. Tell me if I'm wrong but; This is a DVI-I connector ---> http://www.hdmivgacables.com/photo/pl211496-high_performance_dvi_i_24_5_female_to_vga_15_pin_male.jpg

 

And this is a DVI-D connector - http://www.tech.sc/wp-content/uploads/2011/08/Dvid-2.jpg


Edited by Maxey243, 08 May 2014 - 11:48 AM.


#10 JohnC_21

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Posted 08 May 2014 - 11:48 AM

If your graphics card has only DVI-D ports, they will not work with VGA. The adapter would only work if it was connected to a DVI-I port. I think your card may be the Gigabyte 650TI.

 

http://www.gigabyte.com/products/product-page.aspx?pid=4382#ov

 

Edit: Is there a possibilty of returning the second screen?


Edited by JohnC_21, 08 May 2014 - 11:49 AM.


#11 Maxey243

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Posted 08 May 2014 - 11:50 AM

If your graphics card has only DVI-D ports, they will not work with VGA. The adapter would only work if it was connected to a DVI-I port. I think your card may be the Gigabyte 650TI.

 

http://www.gigabyte.com/products/product-page.aspx?pid=4382#ov

 

Edit: Is there a possibilty of returning the second screen?

 

Yes this is the card I have, sorry for not being able to tell you the exact name. How could I dual screen then, what would I need to get in order to do this?



#12 JohnC_21

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Posted 08 May 2014 - 11:52 AM

Unfortunately, In order to dual screen you are going to have to purchase a screen with a DVI-D or DVI-I port and a DVI cable.

 

Edit: But I could be wrong. That is what I think.


Edited by JohnC_21, 08 May 2014 - 11:54 AM.


#13 Maxey243

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Posted 08 May 2014 - 11:54 AM

Would this be the solution by any chance? http://www.amazon.co.uk/gp/product/B00C93JQXS/ref=s9_simh_gw_p23_d0_i1?pf_rd_m=A3P5ROKL5A1OLE&pf_rd_s=center-2&pf_rd_r=1VB8ATY48NWSXS9TWX0S&pf_rd_t=101&pf_rd_p=455344027&pf_rd_i=468294



#14 JohnC_21

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Posted 08 May 2014 - 11:59 AM

That looks very promising. I have never seen one of those. Nice find. Hopefully somebody on the forum can verfiy that it works.



#15 Maxey243

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Posted 08 May 2014 - 12:00 PM

What I don't understand is why the thing I got today doesn't work. That really sucks because I needed dual screen for college etc now I have to spend more money. Why can't people just say this will or will not work before purchase. Let's hope this new thing will work. 






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