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Not sure if I'm infected


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14 replies to this topic

#1 Makidian

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Posted 08 May 2014 - 09:32 AM

Hello, I posted this problem in another forum and they said I should try to get help here. My problem is when I go to uninstall a program under add or remove program it would always list all my programs and games I have. Now it only shows about 25 programs total including 2 games. I have about 20 games and a lot more files then that. Also my icons at desktop have a small padlock at the bottom left corner, not sure why or what happened but can anyone help me out ?

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#2 Broni

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Posted 08 May 2014 - 04:35 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Makidian

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Posted 08 May 2014 - 05:22 PM

Results of screen317's Security Check version 0.99.82  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
AVG AntiVirus 2014   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 AVG PC TuneUp 2014  
 AVG PC TuneUp 2014 (en-US) 
 Java 7 Update 55  
 Adobe Flash Player 13.0.0.206  
 Adobe Reader XI  
 Google Chrome 34.0.1847.116  
 Google Chrome 34.0.1847.131  
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 23% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 


#4 Makidian

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Posted 08 May 2014 - 05:23 PM

Farbar Service Scanner Version: 03-05-2014
Ran by Jay (administrator) on 08-05-2014 at 18:23:06
Running from "C:\Users\Jay\Documents\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****


#5 Makidian

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Posted 08 May 2014 - 05:26 PM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Jay (administrator) on 08-05-2014 at 18:25:10
Running from "C:\Users\Jay\Documents\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Jays-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : D4-3D-7E-EC-A4-57
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3130:c5a:91b0:6261%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, May 08, 2014 5:59:48 PM
   Lease Expires . . . . . . . . . . : Friday, May 09, 2014 5:59:47 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 248790398
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-E7-B3-7F-D4-3D-7E-EC-A4-57
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.home:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:28c4:1336:93e5:e702(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::28c4:1336:93e5:e702%14(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4003:c06::65
 63.117.14.181
 63.117.14.183
 63.117.14.186
 63.117.14.185
 63.117.14.184
 63.117.14.187
 63.117.14.182
 63.117.14.180
 
 
Pinging google.com [63.117.14.216] with 32 bytes of data:
Reply from 63.117.14.216: bytes=32 time=18ms TTL=59
Reply from 63.117.14.216: bytes=32 time=18ms TTL=59
 
Ping statistics for 63.117.14.216:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 18ms, Average = 18ms
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=72ms TTL=53
Reply from 98.138.253.109: bytes=32 time=130ms TTL=53
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 72ms, Maximum = 130ms, Average = 101ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...d4 3d 7e ec a4 57 ......Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.4     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.4    266
      192.168.1.4  255.255.255.255         On-link       192.168.1.4    266
    192.168.1.255  255.255.255.255         On-link       192.168.1.4    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.4    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.4    266
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:6abd:28c4:1336:93e5:e702/128
                                    On-link
 11    266 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::28c4:1336:93e5:e702/128
                                    On-link
 11    266 fe80::3130:c5a:91b0:6261/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 11    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\BfLLR.dll [196096] (Bigfoot Networks, Inc.)
Catalog9 02 C:\Windows\SysWOW64\BfLLR.dll [196096] (Bigfoot Networks, Inc.)
Catalog9 03 C:\Windows\SysWOW64\BfLLR.dll [196096] (Bigfoot Networks, Inc.)
Catalog9 04 C:\Windows\SysWOW64\BfLLR.dll [196096] (Bigfoot Networks, Inc.)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\SysWOW64\BfLLR.dll [196096] (Bigfoot Networks, Inc.)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\BfLLR.dll [216064] (Bigfoot Networks, Inc.)
x64-Catalog9 02 C:\Windows\System32\BfLLR.dll [216064] (Bigfoot Networks, Inc.)
x64-Catalog9 03 C:\Windows\System32\BfLLR.dll [216064] (Bigfoot Networks, Inc.)
x64-Catalog9 04 C:\Windows\System32\BfLLR.dll [216064] (Bigfoot Networks, Inc.)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 15 C:\Windows\System32\BfLLR.dll [216064] (Bigfoot Networks, Inc.)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/08/2014 06:09:49 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (05/08/2014 06:01:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/07/2014 05:42:08 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (05/07/2014 05:33:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/06/2014 08:09:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: wermgr.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc5f9
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x00000000000542e0
Faulting process id: 0x17d4
Faulting application start time: 0xwermgr.exe0
Faulting application path: wermgr.exe1
Faulting module path: wermgr.exe2
Report Id: wermgr.exe3
 
Error: (05/06/2014 08:09:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_aepdu.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x0000000000055bce
Faulting process id: 0x10bc
Faulting application start time: 0xrundll32.exe_aepdu.dll0
Faulting application path: rundll32.exe_aepdu.dll1
Faulting module path: rundll32.exe_aepdu.dll2
Report Id: rundll32.exe_aepdu.dll3
 
Error: (05/06/2014 06:46:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/06/2014 06:28:42 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (05/06/2014 06:20:32 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/05/2014 09:38:11 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073415161
 
 
System errors:
=============
Error: (05/08/2014 05:59:47 PM) (Source: Service Control Manager) (User: )
Description: The CIR Receiver service failed to start due to the following error: 
%%1058
 
Error: (05/07/2014 05:32:07 PM) (Source: Service Control Manager) (User: )
Description: The CIR Receiver service failed to start due to the following error: 
%%1058
 
Error: (05/06/2014 06:45:01 PM) (Source: Service Control Manager) (User: )
Description: The CIR Receiver service failed to start due to the following error: 
%%1058
 
Error: (05/06/2014 06:18:39 PM) (Source: Service Control Manager) (User: )
Description: The CIR Receiver service failed to start due to the following error: 
%%1058
 
Error: (05/05/2014 07:27:41 PM) (Source: Service Control Manager) (User: )
Description: The CIR Receiver service failed to start due to the following error: 
%%1058
 
Error: (05/04/2014 08:48:23 AM) (Source: Service Control Manager) (User: )
Description: The CIR Receiver service failed to start due to the following error: 
%%1058
 
Error: (05/03/2014 07:40:46 AM) (Source: Service Control Manager) (User: )
Description: The CIR Receiver service failed to start due to the following error: 
%%1058
 
Error: (05/02/2014 06:50:44 PM) (Source: Service Control Manager) (User: )
Description: The CIR Receiver service failed to start due to the following error: 
%%1058
 
Error: (05/01/2014 08:01:53 PM) (Source: Service Control Manager) (User: )
Description: The CIR Receiver service failed to start due to the following error: 
%%1058
 
Error: (04/30/2014 05:39:39 PM) (Source: Service Control Manager) (User: )
Description: The CIR Receiver service failed to start due to the following error: 
%%1058
 
 
Microsoft Office Sessions:
=========================
Error: (05/08/2014 06:09:49 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (05/08/2014 06:01:41 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/07/2014 05:42:08 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (05/07/2014 05:33:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/06/2014 08:09:49 PM) (Source: Application Error)(User: )
Description: wermgr.exe6.1.7600.163854a5bc5f9ntdll.dll6.1.7601.18247521eaf24c000000500000000000542e017d401cf6988a6fdeec1C:\Windows\system32\wermgr.exeC:\Windows\SYSTEM32\ntdll.dlle6bd9290-d57b-11e3-b367-d43d7eeca457
 
Error: (05/06/2014 08:09:45 PM) (Source: Application Error)(User: )
Description: rundll32.exe_aepdu.dll6.1.7600.163854a5bc9e0ntdll.dll6.1.7601.18247521eaf24c00000050000000000055bce10bc01cf6988967c3a21C:\Windows\system32\rundll32.exeC:\Windows\SYSTEM32\ntdll.dlle47c259c-d57b-11e3-b367-d43d7eeca457
 
Error: (05/06/2014 06:46:54 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/06/2014 06:28:42 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (05/06/2014 06:20:32 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/05/2014 09:38:11 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073415161
 
 
=========================== Installed Programs ============================
 
4500_G510nz_Help (Version: 000.0.439.000)
4500G510nz (Version: 000.0.439.000)
4500G510nz_Software_Min (Version: 000.0.423.000)
64 Bit HP CIO Components Installer (Version: 7.2.8)
7 Days to Die
Adobe Flash Media Live Encoder 3.2 (Version: 3.2.0)
Adobe Flash Player 13 ActiveX (Version: 13.0.0.206)
Adobe Flash Player 13 Plugin (Version: 13.0.0.206)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Age of Conan: Unchained
Age of Wushu
Aion (Version: 4.0.0.3)
ArcheAge
Arma 2 Army of The Czech Republic (LITE) Uninstall
Arma 2: British Armed Forces
ARMA 2: British Armed Forces - Data cache removal
Arma 2: DayZ Mod
Arma 2: Operation Arrowhead Beta
Arma 2: Private Military Company
ARMA 2: Private Military Company - Data cache removal
Arma 3
AVG 2014 (Version: 14.0.3931)
AVG 2014 (Version: 14.0.4570)
AVG 2014 (Version: 2014.0.4570)
AVG PC TuneUp 2014 (en-US) (Version: 14.0.1001.423)
AVG PC TuneUp 2014 (Version: 14.0.1001.423)
AVG SafeGuard toolbar (Version: 18.1.0.444)
Battle.net
Battlefield 4™ (Version: 1.2.0.0)
Battlelog Web Plugins (Version: 2.3.2)
BattlEye for OA Uninstall
BitRaider Web Client (Version: 1.1.9.4)
BufferChm (Version: 130.0.331.000)
Company of Heroes (New Steam Version)
Company of Heroes: Opposing Fronts
Company of Heroes: Tales of Valor
Contagion
Dark Souls: Prepare to Die Edition
Darkfall Unholy Wars 2.1.5.0 (Version: 2.1.5.0)
Dead Island Riptide
Debut Video Capture Software (Version: 1.88)
DefianceRuntimes (Version: 1.0.2)
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.372.000)
Diablo III
DocMgr (Version: 130.0.000.000)
DocProc (Version: 13.0.0.0)
Entropy
ESN Sonar (Version: 0.70.4)
EVE Online
EverQuest II
Express Burn (Version: 4.68)
Extended Update
Fax (Version: 130.0.418.000)
Gaming Mouse
GeForce Experience NvStream Client Components (Version: 1.6.28)
Glyph
Google Chrome (Version: 34.0.1847.131)
Google Update Helper (Version: 1.3.24.7)
GPBaseService2 (Version: 130.0.371.000)
Hauppauge WinTV 7 (Version: v7.0.31135 (CD 2.8))
HAWKEN
HP Customer Participation Program 13.0 (Version: 13.0)
HP Document Manager 2.0 (Version: 2.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Officejet 4500 G510n-z (Version: 13.0)
HP Smart Web Printing 4.5 (Version: 4.5)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.005.000.002)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
Intel® Manageability Engine Firmware Recovery Agent (Version: 1.0.0.36943)
Intel® Management Engine Components (Version: 9.0.10.1372)
Intel® Smart Connect Technology 4.0 x64 (Version: 4.0.41.2072)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 2.5.0.19)
Intel® Trusted Connect Service Client (Version: 1.27.798.1)
Java 7 Update 55 (Version: 7.0.550)
Java Auto Updater (Version: 2.1.9.8)
Launcher (Version: 15.0.0.0)
MarketResearch (Version: 130.0.374.000)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.88.0)
Microsoft Office 365 - en-us (Version: 15.0.4605.1003)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (Version: 11.0.60610.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (Version: 11.0.51106.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (Version: 11.0.60610.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (Version: 11.0.60610)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NCSOFT Game Launcher
Network64 (Version: 130.0.550.000)
Network64 (Version: 140.0.221.000)
Neverwinter
No More Room in Hell
NVIDIA 3D Vision Controller Driver 335.21 (Version: 335.21)
NVIDIA 3D Vision Driver 335.23 (Version: 335.23)
NVIDIA Control Panel 335.23 (Version: 335.23)
NVIDIA GeForce Experience 1.8.2 (Version: 1.8.2)
NVIDIA Graphics Driver 335.23 (Version: 335.23)
NVIDIA HD Audio Driver 1.3.30.1 (Version: 1.3.30.1)
NVIDIA Install Application (Version: 2.1002.147.1067)
NVIDIA LED Visualizer 1.0 (Version: 1.0)
NVIDIA Network Service (Version: 1.0)
NVIDIA PhysX (Version: 9.13.1220)
NVIDIA PhysX System Software 9.13.1220 (Version: 9.13.1220)
NVIDIA ShadowPlay 11.10.11 (Version: 11.10.11)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3523)
NVIDIA Update 11.10.11 (Version: 11.10.11)
NVIDIA Update Core (Version: 11.10.11)
NVIDIA Virtual Audio 1.2.20 (Version: 1.2.20)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4605.1003)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4605.1003)
Office 15 Click-to-Run Localization Component (Version: 15.0.4605.1003)
Optimizer Pro v3.2
Origin (Version: 9.3.11.2762)
Path of Exile
Perpetuum
PlanetSide 2 (Version: 1.0.3.183)
Prism Video File Converter (Version: 2.01)
Qualcomm Atheros Killer Network Manager (Version: 6.1.0.591)
RAGE
RAMMon V1.0 (Version: 1.0)
Realtek High Definition Audio Driver (Version: 6.0.1.6959)
RIFT™
Scan (Version: 13.0.0.0)
SHIELD Streaming (Version: 1.7.306)
Shop for HP Supplies (Version: 13.0)
SmartWebPrinting (Version: 130.0.373.000)
SolutionCenter (Version: 130.0.373.000)
Sound Blaster Cinema (Version: 1.00.02)
Star Trek Online
Star Wars The Old Republic (Version: 7.0.0.23)
Star Wars: The Old Republic (Version: 1.00)
Status (Version: 130.0.373.000)
Steam (Version: 1.0.0.0)
Super-Charger (Version: 1.2.018)
TeamSpeak 3 Client (Version: 3.0.14)
The Elder Scrolls Online (Version: 1.0.0.0)
The Elder Scrolls Online Beta (Version: 0.3.4)
Titanfall™ (Version: 1.0.2.15)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.376.000)
VGA Boost (Version: 1.0.0.5)
VideoPad Video Editor (Version: 3.22)
Vindictus
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
War Thunder
WebReg (Version: 130.0.132.017)
WildStar (Version: )
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Wizardry Online (Version: 1.0.3.183)
World of Tanks
Yahoo! Toolbar
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 15%
Total physical RAM: 16328.54 MB
Available physical RAM: 13801.68 MB
Total Pagefile: 32655.26 MB
Available Pagefile: 30046.19 MB
Total Virtual: 4095.88 MB
Available Virtual: 3967.99 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:118.9 GB) (Free:24.07 GB) NTFS
7 Drive i: (HD-GDU3) (Fixed) (Total:1863.02 GB) (Free:1207.88 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JAYS-PC
 
Administrator            Guest                    Jay                      
 
========================= Restore Points ==================================
 
25-04-2014 22:14:30 Installed DirectX
28-04-2014 23:46:46 Installed Java 7 Update 55
04-05-2014 04:03:54 Windows Update
07-05-2014 02:17:55 Windows Update
08-05-2014 02:33:19 Windows Update
 
**** End of log ****


#6 Makidian

Makidian
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Posted 08 May 2014 - 05:35 PM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/8/2014
Scan Time: 6:32:10 PM
Logfile: Mbam log.txt
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.05.08.13
Rootkit Database: v2014.03.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Chameleon: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Jay
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 291130
Time Elapsed: 2 min, 56 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 1
PUP.Optional.Conduit.A, C:\Users\Jay\AppData\Local\Temp\CT3319613, Quarantined, [718c440a1e5dab8b873898d33bc7ab55], 
 
Files: 1
Trojan.Agent, C:\Users\Jay\Documents\Downloads\KqTXXhJ40S.zip, Quarantined, [ca3387c70279fa3c3e50e2640ff24db3], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#7 Makidian

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Posted 08 May 2014 - 05:43 PM

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
 
Database version: v2014.05.08.13
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17105
Jay :: JAYS-PC [administrator]
 
5/8/2014 6:37:01 PM
mbar-log-2014-05-08 (18-37-01).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 287848
Time elapsed: 2 minute(s), 50 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17105
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, I:\ DRIVE_FIXED
CPU speed: 3.500000 GHz
Memory total: 17121714176, free: 14159155200
 
Downloaded database version: v2014.05.08.13
Downloaded database version: v2014.03.27.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 91AE90D
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 716800
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 718848  Numsec = 249348096
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 128035676160 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-250049680-250069680)...
Done!
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: BC687D06
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 64  Numsec = 3907029056
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 2000398934016 bytes
Sector size: 512 bytes
 
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removal finished


#8 Makidian

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Posted 08 May 2014 - 05:45 PM

Rkill 2.6.5 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 05/08/2014 06:44:02 PM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 05/08/2014 06:44:07 PM
Execution time: 0 hours(s), 0 minute(s), and 5 seconds(s)


#9 Broni

Broni

    The Coolest BC Computer


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Posted 08 May 2014 - 07:04 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 Makidian

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Posted 08 May 2014 - 07:50 PM

# AdwCleaner v3.207 - Report created 08/05/2014 at 20:47:17
# Updated 05/05/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Jay - JAYS-PC
# Running from : C:\Users\Jay\Documents\Downloads\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
[#] Service Deleted : 70e6ca8c
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\AVG SafeGuard toolbar
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files (x86)\Optimizer Pro
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
[!] Folder Deleted : C:\Users\Jay\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Jay\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Jay\AppData\Roaming\Optimizer Pro
Folder Deleted : C:\Users\Jay\AppData\Roaming\UpdaterEX
Folder Deleted : C:\Users\Jay\Documents\Optimizer Pro
Folder Deleted : C:\Users\Jay\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
File Deleted : C:\Windows\Tasks\UpdaterEX.job
File Deleted : C:\Windows\System32\Tasks\UpdaterEX
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKCU\Software\UpdaterEX
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\Software\AVG SafeGuard toolbar
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\UpdaterEX
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17041
 
 
-\\ Google Chrome v34.0.1847.131
 
*************************
 
AdwCleaner[R0].txt - [6553 octets] - [08/05/2014 20:45:53]
AdwCleaner[S0].txt - [6129 octets] - [08/05/2014 20:47:17]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [6189 octets] ##########


#11 Makidian

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Posted 08 May 2014 - 07:54 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Professional x64
Ran by Jay on Thu 05/08/2014 at 20:50:46.30
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 05/08/2014 at 20:53:38.84
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#12 Makidian

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Posted 08 May 2014 - 08:46 PM

eset scanner no threats found



#13 Broni

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Posted 09 May 2014 - 10:11 PM

How is computer doing?


My Website

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#14 Makidian

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Posted 10 May 2014 - 07:42 AM

I still have the padlock icons on the desktop shortcuts and all programs still dont show in the uninstall program list : (



#15 Broni

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Posted 10 May 2014 - 02:55 PM

I can see some restore points..

 

25-04-2014 22:14:30 Installed DirectX
28-04-2014 23:46:46 Installed Java 7 Update 55
04-05-2014 04:03:54 Windows Update
07-05-2014 02:17:55 Windows Update
08-05-2014 02:33:19 Windows Update
 
Try to use one before the issue happened.

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