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Web browsers frequently "not responding"


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5 replies to this topic

#1 lordquas15

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Posted 07 May 2014 - 01:49 PM

I am running Windows 7. This is happening with both Firefox and Internet Explorer. Explorer immediately stops working upon launch and can only be closed through a forced shutdown of laptop. Firefox hangs intermittently while browsing and crashes while performing specific tasks such as when attempting to attach files to gmail message--this happens as soon as I click to add attachment....window opens where files should be listed but files never appear and window either has message that it has "stopped working" or "not responding" not sure which. I would appreciate any help finding  a solution to these issues.



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#2 smax013

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Posted 17 May 2014 - 01:07 AM

Try (temporarily) creating another Windows user account and the try browsing with IE and Firefox. Things any better in the new user account?

#3 lordquas15

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Posted 20 May 2014 - 09:31 AM

No better. Same issues.



#4 hummhumm

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Posted 20 May 2014 - 12:32 PM

I've had a similar problem with the newest version of firefox. I'm not suprised that internet explorer would be doing it, though.

You could try chrome and see if you get the same problem.

 

Are these large files or just simple text files/images?


Edited by hummhumm, 20 May 2014 - 12:33 PM.


#5 lordquas15

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Posted 20 May 2014 - 02:38 PM

Small files--photos.



#6 lordquas15

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Posted 04 June 2014 - 11:04 AM

Any chance I could get a little more help with this issue?






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