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Dropbox, Chrome, and Teamviewer not Connecting to the Internet


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#1 HiddenZephyr

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Posted 05 May 2014 - 08:21 PM

Hey all!

 

I've recently been having problems with my computer. I can connect to the internet with certain applications like Internet Explorer and Firefox, but for some reason, Chrome, Dropbox, and Teamviewer refuse to connect to the internet properly. I've scanned with both Malwarebytes and Bitdefender Internet Security, both which are installed permanently, and removed all threats, but those programs still don't work.

When I boot into safe mode with networking, EVERYTHING works.

I'm using Windows 8.1 Update 1.

Any help is greatly appreciated. Thanks!



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#2 smax013

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Posted 05 May 2014 - 11:51 PM

Are you running any sort of software firewall (could be part of a Internet security package)?

#3 HiddenZephyr

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Posted 06 May 2014 - 01:53 AM

I do.  Bitdefender Internet Security.

 

Actually, I reinstalled everything and it works now.  I just want to figure out why they stopped working in the first place.  I also want to make sure that my computer was not compromised in any way.



#4 smax013

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Posted 06 May 2014 - 03:25 AM

I do.  Bitdefender Internet Security.
 
Actually, I reinstalled everything and it works now.  I just want to figure out why they stopped working in the first place.  I also want to make sure that my computer was not compromised in any way.


If re-installing them fixed the problem, then it may have been a corrupted settings file than then got fixed when you re-installed.

It is also possible that the firewall was blocking them (which is why I asked if you were running a firewall). If so, then it is possible that re-installing them caused the firewall to get set/reset to allow them access to the Internet.

#5 HiddenZephyr

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Posted 06 May 2014 - 06:05 PM

Ah.  Thanks!  You can close this thread now.






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