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Deep Hidden Malware Slow Delay Opening Programs


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11 replies to this topic

#1 MikeyFl

MikeyFl

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Posted 05 May 2014 - 11:31 AM

My Problem & What I Have Tried

My computer has been running slower and slower (especially on boot up), but last week Friday it was almost impossible to use.  I would try opening a program after it boots up, and nothing would happen for about 30 seconds, then the program would launch.  Excel was one program that was like this & Chrome is slow to open too.  Additionally my Skpe will crash with an I/O error.  I thought perhaps there was a process running in the background…

 

Step 1)  I disabled some SQL processes that were running automatically.  The problem was still present.

Step 2)  I ran Malware bytes and Avira Antivir, but came back clean.

 

Step 3)  I downloaded Advanced Uninstaller Pro 11, and ran quite a few things from it.  I uninstalled programs, prevented certain programs from running on start up, removed duplicate files, ran the live file compression on my C drive (which took 13 hours), used a file shredder to remove old files, tried cleaning up the registry (to the best of my knowledge), and then I finally ran Malware bytes again and it found a lot of Malware.   I removed it, but still there were issues.

 

Step 4)  I downloaded and ran Spybot, which also found a lot of Malware, and it said it cleaned it, but couldn’t remove it.

Then I ran Avira Antivir again, but still it found no virus.

 

My computer is still slow on boot up, and still seems like there’s something running in the background, as there is a noticeable delay after I try opening programs.

 

My Operating System

Windows 7 OS

 

At this point I'm not sure what else I should try.  I would like to eliminate the possibility of Malware.  For some reason I think it is Malware, but it's coming back clean.  I would be very grateful if a computer guru can help me out please :)  If anything is not clear, please let me know.

 

EDIT:  Added symptom


Edited by MikeyFl, 05 May 2014 - 01:06 PM.


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#2 Broni

Broni

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  • Local time:06:37 AM

Posted 05 May 2014 - 02:31 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 MikeyFl

MikeyFl
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  • Local time:08:37 AM

Posted 06 May 2014 - 12:38 AM

Hi Broni,
 
Thanks for your response.  I've performed the steps :)
 
I ran Rkill while Malwarebytes Anti-Rootkit was running accidentally.  I hope that's ok?  Anti-Rootkit wasn't appearing to be doing anything after 30 minutes, but the option to go to "Next" was greyed out, so I ran Rkill.  When Rkill was running I noticed Anti-Rootkit was doing something.  I came back 6 hours laters and noticed it finished.,.nice!
 
Here are the log results requested.
 
Security Check log:
 Results of screen317's Security Check version 0.99.82  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 Windows Firewall Disabled!  
Avira Desktop   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Spybot - Search & Destroy 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 40  
 Java version out of Date!
 Adobe Flash Player 10 Flash Player out of Date!
  Adobe Flash Player 11.3.300.270 Flash Player out of Date!
 Adobe Reader XI  
 Mozilla Firefox (28.0) 
 Google Chrome 34.0.1847.116  
 Google Chrome 34.0.1847.131  
 Google Chrome Plugins...  
````````Process Check: objlist.exe by Laurent````````
 Spybot Teatimer.exe is disabled!
 Avira Antivir avgnt.exe 
 Avira Antivir avguard.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 39% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 
 
 
 

 

 

 

Farbar Service Scanner Log
Farbar Service Scanner Version: 03-05-2014
Ran by Michael (administrator) on 05-05-2014 at 16:21:27
Running from "C:\Users\Michael\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****
 
 
 

 

 

 

 

 

 

MiniToolBox Log:
MiniToolBox by Farbar  Version: 23-01-2014
Ran by Michael (administrator) on 05-05-2014 at 16:27:56
Running from "C:\Users\Michael\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Intel® 82574L Gigabit Network Connection = Local Area Connection (Connected)
802.11bgn 1T1R Wireless Adapter = Wireless Network Connection (Connected)
Intel® 82567LF-2 Gigabit Network Connection = Local Area Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : QuadStation-6
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 6C-62-6D-25-0E-00
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 6C-62-6D-23-FA-62
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : 802.11bgn 1T1R Wireless Adapter
   Physical Address. . . . . . . . . : 6C-62-6D-25-0E-01
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::ed16:7d46:9494:ce27%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.28(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, May 05, 2014 2:03:07 PM
   Lease Expires . . . . . . . . . . : Tuesday, May 06, 2014 2:09:37 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 392979053
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-0C-C4-39-E0-69-95-57-98-72
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® 82567LF-2 Gigabit Network Connection
   Physical Address. . . . . . . . . : E0-69-95-57-98-71
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® 82574L Gigabit Network Connection
   Physical Address. . . . . . . . . : E0-69-95-57-98-72
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5d13:7ce6:5eb4:7084%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.26(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, May 05, 2014 2:04:04 PM
   Lease Expires . . . . . . . . . . : Tuesday, May 06, 2014 1:09:33 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 249588117
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-0C-C4-39-E0-69-95-57-98-72
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4002:c06::71
 74.125.21.113
 74.125.21.139
 74.125.21.102
 74.125.21.100
 74.125.21.101
 74.125.21.138
 
 
Pinging google.com [74.125.21.113] with 32 bytes of data:
Reply from 74.125.21.113: bytes=32 time=27ms TTL=43
Reply from 74.125.21.113: bytes=32 time=26ms TTL=43
 
Ping statistics for 74.125.21.113:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 26ms, Maximum = 27ms, Average = 26ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.138.253.109
 206.190.36.45
 98.139.183.24
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=72ms TTL=47
Reply from 98.138.253.109: bytes=32 time=68ms TTL=47
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 68ms, Maximum = 72ms, Average = 70ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...6c 62 6d 25 0e 00 ......Microsoft Virtual WiFi Miniport Adapter
 15...6c 62 6d 23 fa 62 ......Bluetooth Device (Personal Area Network)
 13...6c 62 6d 25 0e 01 ......802.11bgn 1T1R Wireless Adapter
 12...e0 69 95 57 98 71 ......Intel® 82567LF-2 Gigabit Network Connection
 11...e0 69 95 57 98 72 ......Intel® 82574L Gigabit Network Connection
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.28     25
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.26     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.28    281
      192.168.1.0    255.255.255.0         On-link      192.168.1.26    266
     192.168.1.26  255.255.255.255         On-link      192.168.1.26    266
     192.168.1.28  255.255.255.255         On-link      192.168.1.28    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.28    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.26    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.26    266
        224.0.0.0        240.0.0.0         On-link      192.168.1.28    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.26    266
  255.255.255.255  255.255.255.255         On-link      192.168.1.28    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    266 fe80::/64                On-link
 13    281 fe80::/64                On-link
 11    266 fe80::5d13:7ce6:5eb4:7084/128
                                    On-link
 13    281 fe80::ed16:7d46:9494:ce27/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    266 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/05/2014 03:07:32 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Volume/disk not connected or not found.
Error context: DeviceIoControl(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1 - 00000000000000D4,0x00560038,0000000000000000,0,000000000019C570,4096,[0]).
 
 
Operation:
   Removing auto-release shadow copies
   Loading provider
 
Context:
   Volume Name: \\?\Volume{41398081-e504-11e0-b88e-806e6f6e6963}\
   Execution Context: System Provider
 
Error: (05/05/2014 02:03:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/05/2014 01:59:05 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/05/2014 11:47:51 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/05/2014 11:08:46 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/05/2014 10:11:31 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/05/2014 09:07:04 AM) (Source: Application Error) (User: )
Description: Faulting application name: MOM.exe, version: 2.0.0.0, time stamp: 0x4f2058ba
Faulting module name: clr.dll, version: 4.0.30319.18444, time stamp: 0x52717f9a
Exception code: 0xc0000005
Fault offset: 0x000000000062b5b5
Faulting process id: 0x12d4
Faulting application start time: 0xMOM.exe0
Faulting application path: MOM.exe1
Faulting module path: MOM.exe2
Report Id: MOM.exe3
 
Error: (05/05/2014 09:07:02 AM) (Source: .NET Runtime) (User: )
Description: Application: MOM.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 000007FEEA4BB5B5 (000007FEE9E90000) with exit code 80131506.
 
Error: (05/05/2014 06:55:55 AM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Windows Explorer because of this error.
 
Program: Windows Explorer
File: C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: C0000185
Disk type: 3
 
Error: (05/05/2014 06:55:55 AM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: msoshext.dll, version: 12.0.6600.1000, time stamp: 0x4dde982f
Exception code: 0xc0000006
Fault offset: 0x0000000000070f30
Faulting process id: 0x1748
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
 
 
System errors:
=============
Error: (05/05/2014 04:21:00 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.
 
Error: (05/05/2014 04:21:00 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.
 
Error: (05/05/2014 04:21:00 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.
 
Error: (05/05/2014 04:21:00 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.
 
Error: (05/05/2014 04:21:00 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.
 
Error: (05/05/2014 04:10:47 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.
 
Error: (05/05/2014 04:10:47 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.
 
Error: (05/05/2014 04:08:48 PM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0xc000014d0
 
Error: (05/05/2014 04:07:39 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.
 
Error: (05/05/2014 04:04:26 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.
 
 
Microsoft Office Sessions:
=========================
Error: (11/01/2013 11:18:54 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 7744 seconds with 1140 seconds of active time.  This session ended with a crash.
 
Error: (03/11/2012 06:06:11 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6654.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 84148 seconds with 8280 seconds of active time.  This session ended with a crash.
 
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
Acronis True Image Home (Version: 11.0.8117)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 10 ActiveX (Version: 10.3.183.10)
Adobe Flash Player 11 Plugin (Version: 11.3.300.270)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Advanced Uninstaller PRO - Version 11 (Version: 11)
AMD APP SDK Runtime (Version: 10.0.1016.4)
AMD Catalyst Install Manager (Version: 8.0.891.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.80206.2214)
Avira Free Antivirus (Version: 14.0.3.350)
Belarc Advisor 8.3 (Version: 8.3.2.0)
CamStudio OSS Desktop Recorder (Version: 2.6 Beta r294)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2013.0206.2210.39790)
Catalyst Control Center InstallProxy (Version: 2009.1207.907.16286)
Catalyst Control Center InstallProxy (Version: 2013.0206.2210.39790)
Catalyst Control Center Localization All (Version: 2013.0206.2210.39790)
Catalyst Control Center Profiles Desktop (Version: 2013.0206.2210.39790)
Catalyst Pro Control Center (Version: 2013.0206.2210.39790)
CCC Help Chinese Standard (Version: 2013.0206.2209.39790)
CCC Help Chinese Traditional (Version: 2013.0206.2209.39790)
CCC Help Czech (Version: 2013.0206.2209.39790)
CCC Help Danish (Version: 2013.0206.2209.39790)
CCC Help Dutch (Version: 2013.0206.2209.39790)
CCC Help English (Version: 2013.0206.2209.39790)
CCC Help Finnish (Version: 2013.0206.2209.39790)
CCC Help French (Version: 2013.0206.2209.39790)
CCC Help German (Version: 2013.0206.2209.39790)
CCC Help Greek (Version: 2013.0206.2209.39790)
CCC Help Hungarian (Version: 2013.0206.2209.39790)
CCC Help Italian (Version: 2013.0206.2209.39790)
CCC Help Japanese (Version: 2013.0206.2209.39790)
CCC Help Korean (Version: 2013.0206.2209.39790)
CCC Help Norwegian (Version: 2013.0206.2209.39790)
CCC Help Polish (Version: 2013.0206.2209.39790)
CCC Help Portuguese (Version: 2013.0206.2209.39790)
CCC Help Russian (Version: 2013.0206.2209.39790)
CCC Help Spanish (Version: 2013.0206.2209.39790)
CCC Help Swedish (Version: 2013.0206.2209.39790)
CCC Help Thai (Version: 2013.0206.2209.39790)
CCC Help Turkish (Version: 2013.0206.2209.39790)
ccc-utility64 (Version: 2013.0206.2210.39790)
Cisco WebEx Meetings
FXCM Trading Station (Version: 101210)
GDR 3128 for SQL Server 2012 (KB2793634) (64-bit) (Version: 11.1.3128.0)
Google Chrome (Version: 34.0.1847.131)
Google Update Helper (Version: 1.3.23.9)
HydraVision (Version: 4.2.242.0)
Intel® Network Connections 15.7.176.0 (Version: 15.7.176.0)
Java 7 Update 40 (Version: 7.0.400)
Java Auto Updater (Version: 2.1.9.8)
JSTI version 1204261 (Version: 1204261)
JSTI version 1209261 (Version: 1209261)
JSTI version 1310101 (Version: 1310101)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
marvell 61xx (Version: 1.2.0.7600)
marvell 91xx driver (Version: 1.0.0.1039)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Help Viewer 1.1 (Version: 1.1.40219)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Report Viewer 2012 Runtime (Version: 11.0.2100.60)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2008 R2 Management Objects (Version: 10.51.2500.0)
Microsoft SQL Server 2008 Setup Support Files  (Version: 10.1.2731.0)
Microsoft SQL Server 2012 (64-bit)
Microsoft SQL Server 2012 Data-Tier App Framework  (Version: 11.1.2816.0)
Microsoft SQL Server 2012 Management Objects  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Management Objects  (x64) (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Native Client  (Version: 11.1.3000.0)
Microsoft SQL Server 2012 Policies  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 RS Add-in for SharePoint  (Version: 11.1.3000.0)
Microsoft SQL Server 2012 RsFx Driver (Version: 11.1.3000.0)
Microsoft SQL Server 2012 Setup (English) (Version: 11.1.3128.0)
Microsoft SQL Server 2012 Transact-SQL Compiler Service  (Version: 11.1.3128.0)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (Version: 11.1.3000.0)
Microsoft SQL Server 2012 T-SQL Language Service  (Version: 11.0.2100.60)
Microsoft SQL Server Data Tools – Database Projects – Web installer entry point (Version: 10.3.20116.0)
Microsoft SQL Server System CLR Types (Version: 10.51.2500.0)
Microsoft System CLR Types for SQL Server 2012 (Version: 11.0.2100.60)
Microsoft System CLR Types for SQL Server 2012 (x64) (Version: 11.1.3000.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Runtime - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio 2010 Shell (Integrated) - ENU (Version: 10.0.40219)
Microsoft Visual Studio 2010 Shell (Isolated) - ENU (Version: 10.0.40219)
Microsoft Visual Studio Tools for Applications Design-Time 3.0 (Version: 10.0.40220)
Microsoft Visual Studio Tools for Applications x64 Runtime 3.0 (Version: 10.0.40220)
Microsoft Visual Studio Tools for Applications x86 Runtime 3.0 (Version: 10.0.40220)
Microsoft VSS Writer for SQL Server 2012 (Version: 11.1.3000.0)
Mozilla Firefox 28.0 (x86 en-US) (Version: 28.0)
Mozilla Maintenance Service (Version: 28.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Network Recording Player (Version: 2.29.3202)
OANDA - MetaTrader (Version: 4.00)
Pidgin (Version: 2.10.6)
Prerequisites for SSDT  (Version: 11.0.2100.60)
Psi (remove only)
PuTTY version 0.63 (Version: 0.63)
Ralink RT2870 Wireless LAN Card (Version: 3.1.4.0)
Realtek High Definition Audio Driver (Version: 6.0.1.6167)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.4.0)
Revo Uninstaller Pro 3.0.5 (Version: 3.0.5)
RrFilter (Version: 1.0.0.0)
RrSavings (Version: 1.0.0.0)
rrsavings (Version: 2.0.1)
Service Pack 1 for SQL Server 2012 (KB2674319) (64-bit) (Version: 11.1.3000.0)
Skype Click to Call (Version: 5.6.8312)
Skype™ 6.14 (Version: 6.14.104)
Spybot - Search & Destroy (Version: 2.3.39)
SQL Server 2012 Analysis Services (Version: 11.1.3000.0)
SQL Server 2012 BI Development Studio (Version: 11.1.3000.0)
SQL Server 2012 Client Tools (Version: 11.1.3000.0)
SQL Server 2012 Common Files (Version: 11.1.3000.0)
SQL Server 2012 Data quality client (Version: 11.0.2100.60)
SQL Server 2012 Data quality client (Version: 11.1.3000.0)
SQL Server 2012 Data quality service (Version: 11.0.2100.60)
SQL Server 2012 Data quality service (Version: 11.1.3000.0)
SQL Server 2012 Database Engine Services (Version: 11.1.3000.0)
SQL Server 2012 Database Engine Shared (Version: 11.1.3000.0)
SQL Server 2012 Distributed Replay (Version: 11.0.2100.60)
SQL Server 2012 Documentation Components (Version: 11.0.2100.60)
SQL Server 2012 Full text search (Version: 11.1.3000.0)
SQL Server 2012 Integration Services (Version: 11.1.3000.0)
SQL Server 2012 Management Studio (Version: 11.1.3000.0)
SQL Server 2012 Master Data Services (Version: 11.1.3000.0)
SQL Server 2012 Reporting Services (Version: 11.0.2100.60)
SQL Server 2012 Reporting Services (Version: 11.1.3000.0)
SQL Server 2012 RS_SharePoint_SharedService (Version: 11.1.3000.0)
SQL Server 2012 SQL Data Quality Common (Version: 11.1.3000.0)
SQL Server Browser for SQL Server 2012 (Version: 11.1.3000.0)
Sql Server Customer Experience Improvement Program (Version: 11.1.3000.0)
STMicroelectronics Firmware Updater 1.5.4 (Version: 1.5.4.0)
STMicroelectronics GProbe Runtime 7.1 (Version: 7.1.0.3055)
TechSmith Screen Capture Codec (Version: 3.0.0)
TightVNC (Version: 2.6.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Visual Studio 2010 Prerequisites - English (Version: 10.0.40219)
VLC media player 2.1.3 (Version: 2.1.3)
Widevine Media Optimizer Chrome 6.0.0 (Version: 6.0.0.12442)
WinRAR 4.01 (64-bit) (Version: 4.01.0)
 
========================= Devices: ================================
 
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 13%
Total physical RAM: 24565.7 MB
Available physical RAM: 21333.13 MB
Total Pagefile: 49129.57 MB
Available Pagefile: 45728.38 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.49 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:232.88 GB) (Free:69.4 GB) NTFS
2 Drive d: (SQLFULL_ENU) (CDROM) (Total:4.2 GB) (Free:0 GB) CDFS
 
========================= Users: ========================================
 
User accounts for \\QUADSTATION-6
 
Administrator            Guest                    Michael                  
 
 
**** End of log ****
 

 

 

 

MalwareByte Anti-Malware Log:

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/5/2014
Scan Time: 5:10:22 PM
Logfile: MalwareBytes2.0_20140505.txt
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.05.05.11
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Michael
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 388434
Time Elapsed: 32 min, 40 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 3
PUP.Optional.RRSavings.A, HKLM\SOFTWARE\Rr Savings, No Action By User, [844b0b4203784beb1ef9a3d7c73b1be5], 
PUP.Optional.RRSavings.A, HKLM\SOFTWARE\rrsavings, No Action By User, [8b44ce7f7a01c37347d109713fc3847c], 
PUP.Optional.RRSavings.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\rrsavings, No Action By User, [a8273914c8b3251162b4fb7fed152ad6], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 24
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\defaults, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\defaults\preferences, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\addon-kit, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\addon-kit\lib, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\event, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\addon, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\dom, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\events, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\l10n, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\private-browsing, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\system, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\tabs, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\traits, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\utils, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\window, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\windows, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\RrSavings, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\RrSavings\data, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\RrSavings\lib, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
 
Files: 85
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\bootstrap.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\harness-options.json, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\icon.png, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\install.rdf, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\locales.json, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\defaults\preferences\prefs.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\addon-kit\lib\page-mod.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\addon-kit\lib\private-browsing.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\addon-kit\lib\request.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\addon-kit\lib\windows.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\observer-service.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\api-utils.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\base64.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\byte-streams.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\collection.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\cortex.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\cuddlefish.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\deprecate.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\environment.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\errors.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\events.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\file.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\functional.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\globals.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\heritage.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\hidden-frame.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\light-traits.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\list.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\loader.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\match-pattern.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\memory.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\namespace.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\plain-text-console.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\preferences-service.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\promise.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\querystring.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\runtime.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\sandbox.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\self.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\system.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\text-streams.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\timer.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\traceback.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\traits.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\unload.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\url.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\uuid.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\window-utils.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\xhr.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\xpcom.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\xul-app.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\event\core.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\event\target.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\addon\runner.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content\content-proxy.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content\content-worker.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content\loader.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content\symbiont.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content\worker.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\dom\events.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\events\assembler.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\l10n\core.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\l10n\html.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\l10n\loader.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\l10n\locale.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\l10n\prefs.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\private-browsing\utils.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\system\events.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\tabs\events.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\tabs\observer.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\tabs\tab.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\tabs\utils.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\traits\core.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\utils\data.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\utils\object.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\utils\registry.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\utils\thumbnail.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\window\utils.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\windows\dom.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\windows\loader.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\windows\observer.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\windows\tabs.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\RrSavings\data\icon64.png, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\RrSavings\lib\main.js, No Action By User, [d0ffff4e36455ed83263d69e788a8080], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
 
 
 
 
 
 
MalwareBytes Anti-Rootkit System log:
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17105
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.800000 GHz
Memory total: 25758998528, free: 22880890880
 
Downloaded database version: v2014.05.05.11
Downloaded database version: v2014.03.27.01
=======================================
Initializing...
------------ Kernel report ------------
     05/05/2014 17:23:15
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\DRIVERS\mv61xx.sys
\SystemRoot\system32\DRIVERS\SCSIPORT.SYS
\SystemRoot\system32\DRIVERS\mv61xxmm.sys
\SystemRoot\system32\DRIVERS\mv91xx.sys
\SystemRoot\system32\DRIVERS\mvxxmm.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\timntr.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\tdrpman.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\system32\DRIVERS\snapman.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\netfilter64.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\avkmgr.sys
\SystemRoot\system32\DRIVERS\avipbb.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\nusb3xhc.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\e1y62x64.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\e1q62x64.sys
\SystemRoot\system32\DRIVERS\1394ohci.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\nusb3hub.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtihdW76.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\netr28ux.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\rfcomm.sys
\SystemRoot\system32\drivers\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\avgntflt.sys
\SystemRoot\system32\DRIVERS\tifsfilt.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8014213790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP2T0L0-4\
Lower Device Object: 0xfffffa80139fc680
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8014213790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80142130b0, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xfffffa80142132c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8014213790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8013a2c4f0, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa80139fc680, DeviceName: \Device\Ide\IdeDeviceP2T0L0-4\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\partmgr\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 3BC53BC4
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 488392002
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 250059350016 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-62-488377168-488397168)...
Done!
Read File: File "C:\Users\Michael\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat" is compressed (flags = 1)
Read File: File "C:\Users\Michael\AppData\Local\Temp\etilqs_qT3dyJuqkf1wxnR" is compressed (flags = 1)
Read File: File "C:\Windows\Temp\wbxtra_05052014_171232.wbt" is compressed (flags = 1)
Read File: File "C:\Users\Michael\AppData\Local\Microsoft\Internet Explorer\MSIMGSIZ.DAT" is compressed (flags = 1)
Read File: File "C:\Users\Michael\AppData\Local\Microsoft\Media Player\CurrentDatabase_372.wmdb" is compressed (flags = 1)
Read File: File "C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat" is compressed (flags = 1)
Read File: File "C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat" is compressed (flags = 1)
Read File: File "C:\Windows\ServiceProfiles\LocalService\AppData\Local\~FontCache-FontFace.dat" is compressed (flags = 1)
Read File: File "C:\Windows\ServiceProfiles\LocalService\AppData\Local\~FontCache-S-1-5-21-4185259963-448189765-3952608608-1000.dat" is compressed (flags = 1)
Read File: File "C:\Windows\ServiceProfiles\LocalService\AppData\Local\~FontCache-System.dat" is compressed (flags = 1)
Read File: File "C:\Windows\WindowsUpdate.log" is compressed (flags = 1)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-63-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
 
 
 
 
 
 
 
Malwarebytes Anti-Rookit mbar-log-xxxxx:
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
 
Database version: v2014.05.05.11
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17105
Michael :: QUADSTATION-6 [administrator]
 
5/5/2014 5:23:23 PM
mbar-log-2014-05-05 (17-23-23).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 382303
Time elapsed: 1 hour(s), 54 minute(s), 53 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
 
 
 
 
 
 
Rkill log:
Rkill 2.6.5 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 05/05/2014 06:07:10 PM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
  * HKLM\Software\Classes\.exe\shell found and deleted!
 
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
 * Windows Firewall Disabled
 
   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * Cannot edit the HOSTS file.
 * Permissions could not be fixed. Use Hosts-perm.bat to fix permissions: http://www.bleepingcomputer.com/download/hosts-permbat/
 
Program finished at: 05/05/2014 06:14:24 PM
Execution time: 0 hours(s), 7 minute(s), and 14 seconds(s)
 
 
 


#4 MikeyFl

MikeyFl
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  • Local time:08:37 AM

Posted 06 May 2014 - 12:40 AM

Can I restart my system now?  I noticed on the Rkill instructions it said to wait to be instructed to reboot.  I wasn't sure if that meant from you or from one of the prompts from the programs.  Let me know please

 

Thanks for your help!



#5 MikeyFl

MikeyFl
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  • Local time:08:37 AM

Posted 06 May 2014 - 04:17 PM

Hey there,

 

I have to restart my computer this evening.  I hope it does not cause a problem.  Please let me know my additional steps when you get a chance.

 

Thanks!   B)



#6 Broni

Broni

    The Coolest BC Computer


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  • Local time:06:37 AM

Posted 06 May 2014 - 06:56 PM

You did fine :)

 

p22002970.gif Your MBAM log says "No Action By User".

Re-run MBAM, fix all issues and post new log.

 

p22002970.gif Use Hosts-perm.bat to fix permissions: http://www.bleepingcomputer.com/download/hosts-permbat/

Download and run the above fix.

 

Then...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 MikeyFl

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Posted 07 May 2014 - 08:06 AM

Hey there Bronie,

 

Thanks for the help!  

 

I've gone ahead and run the Malware Bytes twice in a row to remove the selected problems and then again after to make sure I fixed it.  I believe it's done correctly.  Pasted the logs for those 2 runs below, plus the requested ones.  ESET came back clean so no logs there.

 

 

MalwareBytes Run1:

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/7/2014
Scan Time: 2:07:03 AM
Logfile: MBytes2.0_20140507_1.txt
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.05.07.02
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Michael
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 389235
Time Elapsed: 34 min, 50 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 3
PUP.Optional.RRSavings.A, HKLM\SOFTWARE\Rr Savings, Quarantined, [335bee6023585cda60591c5f46bc7b85], 
PUP.Optional.RRSavings.A, HKLM\SOFTWARE\rrsavings, Quarantined, [8608a6a8afcc94a2d5e5b3c8b54d8f71], 
PUP.Optional.RRSavings.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\rrsavings, Quarantined, [8e00f15da9d27fb7dcdc4932f30f9c64], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 24
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\defaults, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\defaults\preferences, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\addon-kit, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\addon-kit\lib, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\event, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\addon, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\dom, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\events, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\l10n, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\private-browsing, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\system, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\tabs, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\traits, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\utils, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\window, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\windows, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\RrSavings, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\RrSavings\data, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\RrSavings\lib, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
 
Files: 85
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\bootstrap.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\harness-options.json, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\icon.png, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\install.rdf, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\locales.json, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\defaults\preferences\prefs.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\addon-kit\lib\page-mod.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\addon-kit\lib\private-browsing.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\addon-kit\lib\request.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\addon-kit\lib\windows.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\observer-service.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\api-utils.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\base64.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\byte-streams.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\collection.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\cortex.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\cuddlefish.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\deprecate.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\environment.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\errors.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\events.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\file.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\functional.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\globals.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\heritage.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\hidden-frame.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\light-traits.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\list.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\loader.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\match-pattern.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\memory.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\namespace.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\plain-text-console.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\preferences-service.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\promise.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\querystring.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\runtime.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\sandbox.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\self.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\system.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\text-streams.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\timer.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\traceback.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\traits.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\unload.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\url.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\uuid.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\window-utils.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\xhr.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\xpcom.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\xul-app.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\event\core.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\event\target.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\addon\runner.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content\content-proxy.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content\content-worker.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content\loader.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content\symbiont.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\content\worker.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\dom\events.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\events\assembler.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\l10n\core.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\l10n\html.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\l10n\loader.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\l10n\locale.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\l10n\prefs.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\private-browsing\utils.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\system\events.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\tabs\events.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\tabs\observer.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\tabs\tab.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\tabs\utils.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\traits\core.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\utils\data.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\utils\object.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\utils\registry.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\utils\thumbnail.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\window\utils.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\windows\dom.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\windows\loader.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\windows\observer.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\api-utils\lib\windows\tabs.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\RrSavings\data\icon64.png, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
PUP.Optional.RRSavings.A, C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\extensions\RrSavings@jetpack\resources\RrSavings\lib\main.js, Quarantined, [2f5fd17db9c2c373e4a6d99c35cde818], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

 

 

 

 

 

 

 

 

MalwareBytes Run2

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/7/2014
Scan Time: 2:32:02 AM
Logfile: MBytes2.0_20140507_2.txt
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.05.07.02
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Michael
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 385537
Time Elapsed: 24 min, 39 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 

 

(end)
 
 
 
 
 
 
AdwCleaner:
# AdwCleaner v3.207 - Report created 07/05/2014 at 04:03:12
# Updated 05/05/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Michael - QUADSTATION-6
# Running from : C:\Users\Michael\Downloads\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Genesis
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\Windows\Installer\{813BA625-B0FA-48D8-9B75-59759C88C219}
Folder Deleted : C:\Program Files\002
File Deleted : C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\searchplugins\Askcom.xml
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{318A227B-5E9F-45BD-8999-7F8F10CA4CF5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{318A227B-5E9F-45BD-8999-7F8F10CA4CF5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{318A227B-5E9F-45BD-8999-7F8F10CA4CF5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{318A227B-5E9F-45BD-8999-7F8F10CA4CF5}
Key Deleted : HKLM\Software\systweak
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3566FB70-E722-4182-8266-815EAE862998}
Key Deleted : [x64] HKLM\SOFTWARE\LevelQualityWatcher
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{813BA625-B0FA-48D8-9B75-59759C88C219}
Key Deleted : HKLM\Software\Classes\Installer\Features\07BF6653227E2814286618E5EA689289
Key Deleted : HKLM\Software\Classes\Installer\Features\526AB318AF0B8D84B9579557C9882C91
Key Deleted : HKLM\Software\Classes\Installer\Products\07BF6653227E2814286618E5EA689289
Key Deleted : HKLM\Software\Classes\Installer\Products\526AB318AF0B8D84B9579557C9882C91
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17041
 
 
-\\ Mozilla Firefox v28.0 (en-US)
 
[ File : C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\26drvrg3.default\prefs.js ]
 
Line Deleted : user_pref("extensions.wrc.SearchRules.rambler.ru.style", ".WRCN {display:none} .search-results .title + .WRCN {display:inline !important; background: url(\"IMAGE\") right no-repeat}");
 
-\\ Google Chrome v34.0.1847.131
 
[ File : C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Search Provider] : hxxp://websearch.ask.com/redirect?client=cr&src=kw&tb=ORJ&o=&locale=&apn_uid=DC22D662-3B43-450F-A49D-DA6BF6EA2A3A&apn_ptnrs=TV&apn_sauid=B5B9A1A7-8C9A-48F6-BD68-A4368076376B&apn_dtid=OSJ000YYUS&q={searchTerms}
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [2980 octets] - [07/05/2014 03:59:17]
AdwCleaner[S0].txt - [2894 octets] - [07/05/2014 04:03:12]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2954 octets] ##########
 
 
 
 
 
 
 
 
JRT logs:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Professional x64
Ran by Michael on Wed 05/07/2014 at  4:17:45.73
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{180780f0-b348-4b44-8210-94a8f3ee15b2}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A774B24E-AF2E-48EF-86E0-92B122A8772D}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\apn"
Successfully deleted: [Folder] "\software"
 
 
 
~~~ FireFox
 
Emptied folder: C:\Users\Michael\AppData\Roaming\mozilla\firefox\profiles\26drvrg3.default\minidumps [82 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 05/07/2014 at  4:23:07.33
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
 
 
 
 
 
 
 
 
Let me know what else I need to do please.  My computer still seems pretty slow.  Opening Windows Explorer is very slow, my Skype doesn't run smoothly & takes a long time to open (seems like it may crash w/ IO error..will see), and opening Chrome takes a while on initial boot up too.  Please tell me you've got more tricks up your sleeve haha!!
 
Thanks!!
 
 

Edited by MikeyFl, 07 May 2014 - 08:09 AM.


#8 Broni

Broni

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Posted 07 May 2014 - 09:26 PM

Looking at your Event Viewer I'm wondering if you don't have some hard drive issue.

 

  • Download GSmartControl for Windows and save it to your desktop
  • Unzip the folder to your desktop
  • Double click gsmartcontrol.exe
  • Allow the program to search for and list your hard drive(s)
  • Double click your drive
  • Go to the PERFORM TESTS tab
  • Make sure that the TEST TYPE is set to SHORT SELF-TEST
  • Click the EXECUTE button
  • After the test completes, click the VIEW OUTPUT button and copy and paste the contents in your reply

 


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#9 MikeyFl

MikeyFl
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  • Local time:08:37 AM

Posted 08 May 2014 - 12:47 AM

Uh oh, I think this is bad.  It looks like the Test Aborted.  The application says:

"Test aborted: Device open failed, or device did not return an IDENTIFY DEVICE structure.  Check the Self-test LOG for more information".

 

I've put the Self-Test log below, and also I copied the results of the logs after the initial test.

 

Self-test log:

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7(64)-sp1] (sf-5.43-1)

Copyright © 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net
 
=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.10
Device Model:     ST3250410AS
Serial Number:    6RY4MWC5
Firmware Version: 3.AAC
User Capacity:    250,059,350,016 bytes [250 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   7
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Thu May 08 01:26:30 2014 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
without error or no self-test has ever 
been run.
Total time to complete Offline 
data collection: (  430) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine 
recommended polling time: (   1) minutes.
Extended self-test routine
recommended polling time: (  64) minutes.
SCT capabilities:       (0x0001) SCT Status supported.
 
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   116   084   006    Pre-fail  Always       -       112130079
  3 Spin_Up_Time            0x0003   097   097   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   099   099   020    Old_age   Always       -       1117
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       7
  7 Seek_Error_Rate         0x000f   084   060   030    Pre-fail  Always       -       328073792
  9 Power_On_Hours          0x0032   060   060   000    Old_age   Always       -       35793
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   099   099   020    Old_age   Always       -       1081
187 Reported_Uncorrect      0x0032   001   001   000    Old_age   Always       -       2122
189 High_Fly_Writes         0x003a   001   001   000    Old_age   Always       -       758
190 Airflow_Temperature_Cel 0x0022   064   055   045    Old_age   Always       -       36 (Min/Max 26/36)
194 Temperature_Celsius     0x0022   036   045   000    Old_age   Always       -       36 (0 19 0 0 0)
195 Hardware_ECC_Recovered  0x001a   071   046   000    Old_age   Always       -       219041648
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       15
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       15
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0000   100   253   000    Old_age   Offline      -       0
202 Data_Address_Mark_Errs  0x0032   100   253   000    Old_age   Always       -       0
 
SMART Error Log Version: 1
ATA Error Count: 2123 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
 
Error 2123 occurred at disk power-on lifetime: 23123 hours (963 days + 11 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 7e d2 ca e0  Error: UNC at LBA = 0x00cad27e = 13292158
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 48 3f d2 ca e0 00      07:22:03.830  READ DMA EXT
  25 00 38 07 d2 ca e0 00      07:22:03.813  READ DMA EXT
  25 00 08 df 5b 83 e0 00      07:22:03.800  READ DMA EXT
  35 00 01 ef 68 2b e0 00      07:22:03.800  WRITE DMA EXT
  35 00 08 cf d6 02 e0 00      07:22:03.800  WRITE DMA EXT
 
Error 2122 occurred at disk power-on lifetime: 23123 hours (963 days + 11 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 7e d2 ca e0  Error: UNC at LBA = 0x00cad27e = 13292158
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 48 3f d2 ca e0 00      07:21:55.394  READ DMA EXT
  25 00 08 d7 5b 83 e0 00      07:21:55.380  READ DMA EXT
  35 00 08 e7 88 03 e0 00      07:21:55.363  WRITE DMA EXT
  25 00 08 af 2b 60 e0 00      07:21:55.356  READ DMA EXT
  35 00 08 1f 18 60 e0 00      07:21:55.356  WRITE DMA EXT
 
Error 2121 occurred at disk power-on lifetime: 23123 hours (963 days + 11 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 7e d2 ca e0  Error: UNC at LBA = 0x00cad27e = 13292158
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 48 3f d2 ca e0 00      07:21:55.394  READ DMA EXT
  25 00 38 07 d2 ca e0 00      07:21:55.380  READ DMA EXT
  25 00 40 0f 6a 8e e0 00      07:21:55.363  READ DMA EXT
  25 00 08 17 97 60 e0 00      07:21:55.356  READ DMA EXT
  35 00 08 df 00 00 e0 00      07:21:55.356  WRITE DMA EXT
 
Error 2120 occurred at disk power-on lifetime: 23123 hours (963 days + 11 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 7e d2 ca e0  Error: UNC at LBA = 0x00cad27e = 13292158
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 48 3f d2 ca e0 00      07:21:46.816  READ DMA EXT
  25 00 20 27 7b 8e e0 00      07:21:46.808  READ DMA EXT
  25 00 08 07 6a 8e e0 00      07:21:46.796  READ DMA EXT
  25 00 08 e7 5b 83 e0 00      07:21:46.796  READ DMA EXT
  25 00 08 b7 2b 60 e0 00      07:21:46.776  READ DMA EXT
 
Error 2119 occurred at disk power-on lifetime: 23123 hours (963 days + 11 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 7e d2 ca e0  Error: UNC at LBA = 0x00cad27e = 13292158
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 48 3f d2 ca e0 00      07:21:46.816  READ DMA EXT
  25 00 38 07 d2 ca e0 00      07:21:46.808  READ DMA EXT
  35 00 10 57 2e 8f e0 00      07:21:46.796  WRITE DMA EXT
  25 00 08 5f 68 8e e0 00      07:21:46.796  READ DMA EXT
  25 00 08 df 80 2c e0 00      07:21:46.776  READ DMA EXT
 
SMART Self-test log structure revision number 1
 
SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 
 
 
 
 
 
 
 
Log after test:
smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7(64)-sp1] (sf-5.43-1)
Copyright © 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net
 
Smartctl: Device Read Identity Failed: Input/output error
 
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.
 
 
 
 
 
What do you think?
 


#10 Broni

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Posted 08 May 2014 - 03:22 PM

First of all back up all of your important data.

 

Then run manufacturer test...

 

Run hard drive diagnostics: http://www.bleepingcomputer.com/forums/topic28744.html/page__view__findpost__p__160520
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here: http://storage.toshiba.com/storage-services-support/warranty-support/software-utilities#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps here


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#11 MikeyFl

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Posted 09 May 2014 - 06:08 PM

I will post back here after I run through these steps & backup.  I have not backed up my system, and it is something I've been pushing off.  Not sure if I should back up to the cloud or elsewhere.  Anyways, it looks like it's time now, as my system is still very slow.  I will update this thread as soon as possible.



#12 Broni

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Posted 09 May 2014 - 10:48 PM

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