You have two antiviruses and should uninstall one of them.AVG or Norton.If remains Norton disable Windows Firewall.
Do you know what is this - Setup (Version: 220.127.116.11)?
Download and install latest Java - https://www.java.com/en/download/
Download and install latest Firefox - http://www.mozilla.org/en-US/firefox/channel/#firefox
Also Internet Explorer - http://windows.microsoft.com/en-us/internet-explorer/download-ie
Uninstall Malwarebytes 1.75
Please download AdwCleaner by Xplode HERE onto your desktop.
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Scan.
After the scan is complete click on "Clean"
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
Please download Junkware Removal Tool HERE to your desktop.
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.
Download Malwarebytes' Anti-Malware Free 2.0 HERE to your desktop.
- Do not accept the Free Trial Version at this time -
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.