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Adware/popup Surf Sidekick 3 Infection


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2 replies to this topic

#1 LaraL

LaraL

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Posted 22 May 2006 - 12:13 PM

I have been unsuccessful in removing SurfSideKick 3 adware from my PC and am continuing to get the annoying popup ads from this adware program. Have tried to use Ad-aware and Spybot. Ad-aware keeps giving me an error at the end of removal that says it was unable to remove: C:\program files\surfsidekick 3\ssk.exe, sskbho.dll, and sskcore.dll, reboot and rescan, and same error. Spybot also is unable to remove this adware. I tried to manually delete entries in registry, but they keep "regenerating". Also used Hijack this to fix registry, but each time after rescan the same entries are still there. Also, unable to delete SurfSideKick 3 folder in Program files and also the files within the folder. I get the error message "Cannot delete SSK.exe. There has been a sharing violation. The source or destination file may be in use."

Logfile of HijackThis v1.99.1
Scan saved at 9:55:23 AM, on 5/22/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\jfcntrl\jfservic.exe
C:\jfsrvr\jfserver.exe
C:\jfsrvr\pipemgr.exe
C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\Program Files\Trend Micro\Client Server Security Agent\OfcPfwSvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe
c:\windows\system32\dwdsregt.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Microsoft Office\Office\Osa.exe
C:\WINDOWS\explorer.exe
C:\Program Files\LogMeIn\LogMeInSystray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\LogMeIn\LogMeIn.exe
C:\Program Files\LogMeIn\RaMaint.exe
C:\WINDOWS\TEMP\OJ6B33.EXE
C:\Program Files\Trend Micro\Client Server Security Agent\Pop3Trap.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5B40C836-76AD-797D-8371-2D27B797BA95} - C:\WINDOWS\system32\uzdyuiv.dll (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\LogMeInSystray.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [{94-45-56-64-ZN}] c:\windows\system32\dwdsregt.exe FI002
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r
O4 - HKLM\..\Run: [BrowserUpdateSched] C:\WINDOWS\system32\nwinmqaf.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\RunOnce: [AAW] "C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" "+b1"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Bgnikvl] C:\Documents and Settings\hgodfrey\Application Data\M?crosoft.NET\w?nword.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Startup: Microsoft Office.lnk = Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Zeno.lnk = C:\WINDOWS\SYSTEM32\nwinmqaf.exe
O4 - Startup: Z_Start.lnk = C:\WINDOWS\SYSTEM32\pldsregs.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\America Online 4.0\aoltray.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Define - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: JeevesLinks - Anchor Page - res://C:\WINNT\System32\LinkMgr.dll/hl_anchorit.htm
O8 - Extra context menu item: JeevesLinks - Configure - res://C:\WINNT\System32\LinkMgr.dll/hl_config.htm
O8 - Extra context menu item: JeevesLinks - Open in Background - res://C:\WINNT\System32\LinkMgr.dll/hl_taskbar.htm
O8 - Extra context menu item: JeevesLinks - Put in My List - res://C:\WINNT\System32\LinkMgr.dll/hl_checkit.htm
O8 - Extra context menu item: JeevesLinks - Put page in My List - res://C:\WINNT\System32\LinkMgr.dll/hl_page2list.htm
O8 - Extra context menu item: Look Up in &Encyclopedia - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O9 - Extra button: Dell Home - {F56B1B80-BF3B-11D4-B57A-000103214F9D} - http://www.dellnet.com (file missing) (HKCU)
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {5526B4C6-63D6-41A1-9783-0FABF529859A} (mm06ocx.mm06ocxf) - http://cabs.elitemediagroup.net/cabs/mediaview.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = atsprinklers.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{FD0B9B48-64B8-43AA-AE04-760F33F22C06}: NameServer = 192.168.160.4,192.168.160.4
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = atsprinklers.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = atsprinklers.com
O20 - AppInit_DLLs: repairs303169587.dll
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: JetForm Control Service (JetFormCentral) - JetForm Corporation - C:\jfcntrl\jfservic.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\RaMaint.exe
O23 - Service: LogMeIn Service (LogMeIn) - LogMeIn, Inc. - C:\Program Files\LogMeIn\LogMeIn.exe
O23 - Service: Trend Micro Client/Server Security Agent RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
O23 - Service: Trend Micro Client/Server Security Agent Personal Firewall (OfcPfwSvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\OfcPfwSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: Trend Micro Client/Server Security Agent Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe

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#2 Buckeye_Sam

Buckeye_Sam

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Posted 22 May 2006 - 07:21 PM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :thumbsup:

Download Brute Force Uninstaller to your desktop.
  • Right click the file on your Desktop, and choose Extract All.
  • Click Next.
  • In the box to choose where to extract the files to:
  • Click Browse.
  • Click on the + sign next to My Computer
  • Click on Local Disk (C:) or whatever your primary drive is.
  • Click Make New Folder
  • Type in BFU
  • Click Next, and uncheck the Show Extracted Files box and then click Finish.
Download sidekickFix.bat (rightclick on that link and choose save as)
  • Place sidekickFix.bat in your C:\BFU - folder. (Important!)
  • Close all browsers and explorer folders.
  • Double-click on sidekickFix.bat
  • Click Yes and follow the prompts, when prompted to restart the PC please do so.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Buckeye_Sam

Buckeye_Sam

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Posted 06 June 2006 - 09:09 AM

This topic has been closed due to a lack of response. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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