A couple of months ago I bought for our office a Dell laptop, and another for myself. The office one has been in regular daily use. Not so my own at home. Best I can remember, I turned it on a few times, so know it worked, but for many weeks I haven't had time to think about setting up a personal (as distinct from business) computer. So this laptop has been sitting unused for at least five or six weeks. It has been inside a padded case (brand new Swissgear one) and has not been moved around or subjected to any kind of mechanical or environmental abuse.
So late this Sunday afternoon I decided to try to set it up, install my favorite software and so on. Plugged the charger into the wall and into the computer. Left it for an hour or so. Then tried to turn it on. Lights come on on the front, there is a faint sound which might be the hard drive spinning up, and then it emits a regular low-toned chirp at about two second intervals. That's all. Nothing lights up on the screen (I would expect to see first a Dell logo, and then some kind of start or login screen). Is it possible the battery is so flat it won't run? even though it's plugged into the wall and the luminous ring around the charger connector is lit up?
If it matters, both laptops are Dell Inspiron 15R. The one in the office has an i3 processor, 4GB of memory and a 500 GB hard drive; the one at home an i7 processor, more memory (12 GB I think) and a bigger hard drive. Both were purchased from COSTCO on the same day.
I could leave it plugged in, and try again tomorrow evening? So far it's been plugged in about 2 hours and nothing has changed.
Or I could call Dell service?