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Internet Connection taking long time to load at times


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#1 auto1571

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Posted 04 May 2014 - 09:08 AM

Hi,

 

sometimes when I turn on and log onto my computer it seems to be taking between 5 and 10 minutes before connecting to the Internet and I was wondering if any of you could help me with this.

 

I did use the CleanUp tool yesterday as I thought that might do the trick and it did for a while but then went back to the same  state a few hours later.

 

Furthermore I also thought that it might be a driver problem and so downloaded and installed DriverMax. Upon doing this I noticed about 13 of my drivers were not up-to date. However I don't really want to muck around with this tool without supervision and besides I was under the impression that we should only get our divers from out manufacturers website. Or perhaps that just means we get the right drivers from out manufacturers website and as for updating that is a different thing altogether and using a tool like DriverMax should be fine?

 

Anyway if you could help me here I'd be very grateful. Thanks.



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#2 Darktune

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Posted 04 May 2014 - 09:30 AM

Hey,

 

Whenever I have to update my drivers I always use the manufacturers website.

 

I've never had any experience with DriverMax but i'm sure someone here with fill in.

 

What's your PC's make and model?

 

Thanks,

 

Darktune 


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#3 auto1571

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Posted 04 May 2014 - 10:17 AM

hi, my PC make is Samsung and Model number is NP-S3520-A02DX



#4 dc3

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Posted 04 May 2014 - 10:54 AM

I too believe that any driver updates should come from the manufacturer of the product.  DriverMax does not do this consistently, for that reason I personally not be interested in using this program, but that is my personal view.

 

Like other freeware programs Drivermax is supported through advertising.  This means that third party software not needed to run this program are included in the installation.  If you don't look closely you will download a toolbar, change your default search engine, or other programs.  For this reason I would suggest running AdwCleaner to remove anything that was embedded in the installation.

 

Please download AdwCleaner and run it.
 
An image like the one below will open, click on Scan.
 
adwcleaner11_zps48314883.png
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  
 
You will receive a message telling you that all programs will be close so that the infections can be removed.  Click on Ok.
 
When cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your next post.
 
 
How are you connected to the Internet?
 
Once you are connected do websites load at a normal speed?
 
Are there any other problems with this computer?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 auto1571

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Posted 04 May 2014 - 11:38 AM

Hi, my Adware cleaner log as follows:

 

# AdwCleaner v3.206 - Report created 04/05/2014 at 17:04:43
# Updated 04/05/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Jack - JACK-PC
# Running from : C:\Users\Jack\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\Software\Driver-Soft

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17041


-\\ Mozilla Firefox v29.0 (en-GB)

[ File : C:\Users\Jack\AppData\Roaming\Mozilla\Firefox\Profiles\3clmfo6z.default-1397660974658\prefs.js ]


[ File : C:\Users\Standard 1\AppData\Roaming\Mozilla\Firefox\Profiles\1c810k06.default-1398446156614\prefs.js ]


*************************

AdwCleaner[R0].txt - [939 octets] - [04/05/2014 17:02:16]
AdwCleaner[S0].txt - [863 octets] - [04/05/2014 17:04:43]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [922 octets] ##########
 



#6 dc3

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Posted 04 May 2014 - 11:47 AM

It looks clean to me.

 

Please answer the questions at the bottom of my last post.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 auto1571

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Posted 04 May 2014 - 11:54 AM

 
I am connected to the Internet via a wireless connection.
 
Once connected the websites seem to load at normal speed yes.
 
No other problems experienced with my computer so far.
 
 
Additionally I did perform an ESET online scan just recently which found a few tool-bars which it removed.
 
Oh and I did uncheck the tool-bar options when installing DriverMax but going to uninstall that now anyway.

Edited by auto1571, 04 May 2014 - 11:55 AM.


#8 dc3

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Posted 04 May 2014 - 12:06 PM

Which browser are you using?

 

What search engine are you using?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 auto1571

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Posted 04 May 2014 - 12:09 PM

I am only using Firefox as my browser. As for search engines I was using DuckDuckGo but now using iXquick instead.



#10 auto1571

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Posted 04 May 2014 - 12:13 PM

I like both of those search engines due to the fact that they both try to find the official web pages of sites where possible. However  often use Google too for researching malware related stuff since I am also studying malware removal.



#11 dc3

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Posted 04 May 2014 - 12:40 PM

Have you tried a different browser, like Chrome or Opera to see if the problem is with Firefox?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 auto1571

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Posted 04 May 2014 - 12:48 PM

I don't think that is necessary since I am not really having any problems with Firefox. Mind you when I did the scan with ESET online scanner I think I had the older version of Firefox but have since updated it now to the latest version thanks to Secunia PSI.

 

However the Internet is now connecting relatively quicker than before. I also think I need to be a bit more patient lol.



#13 dc3

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Posted 04 May 2014 - 01:24 PM

It sounds like you have this under control. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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