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Problems with my internet connection after fresh installing Windows 8.1


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#1 Frekkon

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Posted 04 May 2014 - 07:26 AM

So yesterday I fresh installed Windows 8.1 in my machine and ever since then I've been having problems with my internet connection, it just goes weird and can't download almost anything since it always gives me an error of the file couldn't connect with the server.

 

I already tried to reboot the modem but it didn't worked is there a reason of why my computer loses connection randomly when I try to browse or download anything?



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#2 Darktune

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Posted 04 May 2014 - 09:24 AM

Hey there :)

 

Did you upgrade to Windows 8.1 from Windows 7 or below?

 

Thanks,

 

Darktune


It's very hard to imagine all the crazy things that things really are like. 

Electrons act like waves.. no they don't exactly, they act like particles.. no they don't exactly.

Words and ideas can change the world.


#3 Frekkon

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Posted 04 May 2014 - 11:12 AM

Hey there :)

 

Did you upgrade to Windows 8.1 from Windows 7 or below?

 

Thanks,

 

Darktune

 

I upgraded from Windows 7 Home Premium. Any ideas of why is this happening?



#4 SamX5

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Posted 04 May 2014 - 12:23 PM

Hi Frekkon,

 

Have you updated your network drivers?


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#5 Darktune

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Posted 04 May 2014 - 01:56 PM

Yeah I agree with Sam check network drivers. See if that solves the problem

Thanks

Darktune

It's very hard to imagine all the crazy things that things really are like. 

Electrons act like waves.. no they don't exactly, they act like particles.. no they don't exactly.

Words and ideas can change the world.


#6 Frekkon

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Posted 04 May 2014 - 04:04 PM

Hi Frekkon,

 

Have you updated your network drivers?

 

 

Yeah I agree with Sam check network drivers. See if that solves the problem

Thanks

Darktune

 

I updated my driver but it seems that the driver that exists is up to Windows 7.

I installed nevertheless but I don't know if its going to work.

 

I have this network card

Realtek rtl8139/810x family fast ethernet nic



#7 Darktune

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Posted 04 May 2014 - 04:17 PM

Hey again, 

 

 

Sorry to say but It might be a possibility that it won't work with Windows 8. 

 

When you looked for the drivers did you look for the make and model of your laptop and look on the manufacturers website?

 

Thanks,

 

Darktune


It's very hard to imagine all the crazy things that things really are like. 

Electrons act like waves.. no they don't exactly, they act like particles.. no they don't exactly.

Words and ideas can change the world.


#8 Frekkon

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Posted 04 May 2014 - 04:24 PM

Hey again, 

 

 

Sorry to say but It might be a possibility that it won't work with Windows 8. 

 

When you looked for the drivers did you look for the make and model of your laptop and look on the manufacturers website?

 

Thanks,

 

Darktune

 

I looked in the manufacturer page also it ain't a laptop it's a Desktop computer. 

 

So far it has dropped less frequently but with any page just drops without a reason still.



#9 SamX5

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Posted 04 May 2014 - 04:29 PM

Hay Frekkon,

 

Is your desktop custom build or from a manufacture?


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#10 Darktune

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Posted 04 May 2014 - 04:30 PM

Hey,

 

Sorry about that.

 

You may have to upgrade your network card. Sometimes when upgrading to a new operating system manufacturers don't support the operating system simply because they have newer models of your PC. 

 

If it doesn't bother you that much you could wait to see if your manufacturer releases an update.

 

I can't think of anything else it could be unless anyone else has an idea. (SamX5)?

 

Thanks,

 

Darktune


It's very hard to imagine all the crazy things that things really are like. 

Electrons act like waves.. no they don't exactly, they act like particles.. no they don't exactly.

Words and ideas can change the world.


#11 SamX5

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Posted 04 May 2014 - 04:57 PM

What web browser are you using?

 

Have you tried any other web browsers?

 

Can you confirm the type of connection (wired or wireless) 

 

Are you connected but showing 'Limited Access' or do you get a red X over the network icon in the bottom right hand corner of your tool bar?


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#12 Frekkon

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Posted 04 May 2014 - 09:43 PM

Hay Frekkon,
 
Is your desktop custom build or from a manufacture?


I really couldn't tell I bought it from a pawn shop back in 2009. Sorry.

  

Hey,
 
Sorry about that.
 
You may have to upgrade your network card. Sometimes when upgrading to a new operating system manufacturers don't support the operating system simply because they have newer models of your PC. 
 
If it doesn't bother you that much you could wait to see if your manufacturer releases an update.
 
I can't think of anything else it could be unless anyone else has an idea. (SamX5)?
 
Thanks,
 
Darktune

 

This is most likely of what I'm going to do. Sucks though this network card I bought it six months ago since the old one got fried after a near lighting strike.

 

What web browser are you using?
 
Have you tried any other web browsers?
 
Can you confirm the type of connection (wired or wireless) 
 
Are you connected but showing 'Limited Access' or do you get a red X over the network icon in the bottom right hand corner of your tool bar?


See this screenshot I think I'm getting trolled lol
Its wired connection, tried with Internet Explorer and Google Chrome.

EjPTZHv.png

 

 

EDIT: It seems that restarting my computer fixes temporarily the Internet, then it breaks again. 


Edited by Frekkon, 04 May 2014 - 10:28 PM.


#13 SamX5

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Posted 05 May 2014 - 04:17 AM

Lol sorry Frekkon, Just trying to get all the info. What firewall are you using? Have you tried turning your firewall off?


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#14 Frekkon

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Posted 05 May 2014 - 11:15 AM

Lol sorry Frekkon, Just trying to get all the info. What firewall are you using? Have you tried turning your firewall off?

 

I just did that and it seems it did nothing, just tried to download Dropbox and the excecutable keeps saying that it cannot connect to a server to download Dropbox.

 

Could it be that packets aren't getting sent or they get lost?

 

Edit: Seems like my computer only allows me to play online games and not download Dropbox or connect to many websites.


Edited by Frekkon, 05 May 2014 - 11:17 AM.


#15 Darktune

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Posted 05 May 2014 - 11:20 AM

To test that

 

Press the start button and in the search bar type cmd click cmd.exe

 

In here type the following (excluding the ')

 

'ping 8.8.8.8' 

 

What does it say?

 

Thanks,

 

Darktune


It's very hard to imagine all the crazy things that things really are like. 

Electrons act like waves.. no they don't exactly, they act like particles.. no they don't exactly.

Words and ideas can change the world.





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