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Conduit & Other Malware, super slow cpu


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5 replies to this topic

#1 billiam864

billiam864

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Posted 03 May 2014 - 11:54 PM

Hi,

 

I am operating a Windows 7 cpu with 4 gigs ram. My computer has progressively become slower and slower over the last several weeks. I noticed various plug-ins or extensions popping up in Mozilla (despite primarily using Chrome). I did my best to uninstall and delete each plug-in, I then ran Hitman Pro as well as adware cleaner, then uninstalled them, before running Malwarebytes Anti-malware version 2.0. That seemed to solve most issues for a few days, but very soon Conduit and other malware has come back, this time changing all my default search and other Chrome settings. My computer continues to operate very slowly, and from time to time freezes all together. I have also noticed a Driver Support program, Search Protect, and a few others, and they are not allowing me to uninstall them. 

 

All in all, it seems I have some non-basic malware issues, and could use some help cleaning all these things out for good. 

 

Suggestions?

 

Bill



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#2 Broni

Broni

    The Coolest BC Computer


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  • Local time:07:49 PM

Posted 05 May 2014 - 02:34 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 billiam864

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Posted 05 May 2014 - 05:21 PM

Broni, Thanks for the reply. Here's the information, I did not post any attachments because I couldn't figure out how. The random attachment that might be there isn't mine:
 
checkup.txt:
Results of screen317's Security Check version 0.99.82  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
Symantec Endpoint Protection    
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 JavaFX 2.1.1    
 Java 7 Update 51  
 Java™ 6 Update 3  
 Java version out of Date!
 Mozilla Firefox 14.0.1 Firefox out of Date!
 Google Chrome 34.0.1847.131  
````````Process Check: objlist.exe by Laurent````````
 Norton ccSvcHst.exe 
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  
````````````````````End of Log``````````````````````
 
FSS.txt:

Farbar Service Scanner Version: 03-05-2014
Ran by Lindsey (administrator) on 05-05-2014 at 16:36:37
Running from "C:\Users\Lindsey\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****
 
MiniToolBox report:

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Lindsey (administrator) on 05-05-2014 at 16:38:18
Running from "C:\Users\Lindsey\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Intel® Centrino® Wireless-N 100 = Wireless Network Connection (Connected)
VirtualBox Host-Only Ethernet Adapter = VirtualBox Host-Only Network (Connected)
Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64 = Local Area Connection 2 (Hardware not present)
Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection 2" forwarding=enabled advertise=enabled metric=1 nud=enabled
add address name="Local Area Connection 2" address=172.31.55.241 mask=255.255.0.0
add address name="Local Area Connection 2" address=172.31.51.234 mask=255.255.0.0
add address name="VirtualBox Host-Only Network" address=192.168.56.1 mask=255.255.255.0
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Lindsey-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Peer-Peer
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : uchicago.edu
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 78-92-9C-05-01-73
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : uchicago.edu
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 100
   Physical Address. . . . . . . . . : 78-92-9C-05-01-72
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5dd6:81ef:227:9399%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.150.36.210(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.240.0
   Lease Obtained. . . . . . . . . . : Monday, May 05, 2014 4:11:34 PM
   Lease Expires . . . . . . . . . . : Monday, May 05, 2014 4:51:34 PM
   Default Gateway . . . . . . . . . : 10.150.32.1
   DHCP Server . . . . . . . . . . . : 128.135.2.190
   DHCPv6 IAID . . . . . . . . . . . : 309891740
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-75-29-21-F4-6D-04-4B-6B-11
   DNS Servers . . . . . . . . . . . : 128.135.249.50
                                       128.135.247.50
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : F4-6D-04-4B-6B-11
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter VirtualBox Host-Only Network:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
   Physical Address. . . . . . . . . : 08-00-27-00-8C-D9
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::68a3:ac4b:7e09:b2d7%19(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 503840807
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-75-29-21-F4-6D-04-4B-6B-11
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{1048C952-EDF2-42F2-B101-3296408B980E}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{F4A7C559-4510-4ACA-A717-544FFE0029B3}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{88DB08A5-C538-4E2C-B6FB-88E0DB465690}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.uchicago.edu:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : uchicago.edu
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  dns2.uchicago.edu
Address:  128.135.249.50
 
Name:    google.com
Addresses:  2607:f8b0:4009:805::1004
 173.194.46.70
 173.194.46.71
 173.194.46.65
 173.194.46.68
 173.194.46.64
 173.194.46.67
 173.194.46.69
 173.194.46.73
 173.194.46.78
 173.194.46.72
 173.194.46.66
 
 
Pinging google.com [173.194.46.71] with 32 bytes of data:
Reply from 173.194.46.71: bytes=32 time=6ms TTL=56
Reply from 173.194.46.71: bytes=32 time=7ms TTL=56
 
Ping statistics for 173.194.46.71:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 6ms, Maximum = 7ms, Average = 6ms
Server:  dns2.uchicago.edu
Address:  128.135.249.50
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=32ms TTL=52
Reply from 98.139.183.24: bytes=32 time=34ms TTL=52
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 32ms, Maximum = 34ms, Average = 33ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 21...78 92 9c 05 01 73 ......Microsoft Virtual WiFi Miniport Adapter
 11...78 92 9c 05 01 72 ......Intel® Centrino® Wireless-N 100
 10...f4 6d 04 4b 6b 11 ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
 19...08 00 27 00 8c d9 ......VirtualBox Host-Only Ethernet Adapter
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 25...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      10.150.32.1    10.150.36.210     25
      10.150.32.0    255.255.240.0         On-link     10.150.36.210    281
    10.150.36.210  255.255.255.255         On-link     10.150.36.210    281
    10.150.47.255  255.255.255.255         On-link     10.150.36.210    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
     192.168.56.0    255.255.255.0         On-link      192.168.56.1    276
     192.168.56.1  255.255.255.255         On-link      192.168.56.1    276
   192.168.56.255  255.255.255.255         On-link      192.168.56.1    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.56.1    276
        224.0.0.0        240.0.0.0         On-link     10.150.36.210    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.56.1    276
  255.255.255.255  255.255.255.255         On-link     10.150.36.210    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 19    276 fe80::/64                On-link
 11    281 fe80::/64                On-link
 11    281 fe80::5dd6:81ef:227:9399/128
                                    On-link
 19    276 fe80::68a3:ac4b:7e09:b2d7/128
                                    On-link
  1    306 ff00::/8                 On-link
 19    276 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/05/2014 02:53:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4071
 
Error: (05/05/2014 02:53:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4071
 
Error: (05/05/2014 02:53:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/05/2014 02:53:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3073
 
Error: (05/05/2014 02:53:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3073
 
Error: (05/05/2014 02:53:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/05/2014 02:53:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2059
 
Error: (05/05/2014 02:53:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2059
 
Error: (05/05/2014 02:53:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/05/2014 02:53:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1029
 
 
System errors:
=============
Error: (05/04/2014 05:15:13 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
 
Error: (05/04/2014 10:55:56 AM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error: 
%%1069
 
Error: (05/04/2014 10:55:56 AM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: 
%%1330
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (05/04/2014 10:55:29 AM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{2A359346-EA41-42AB-999D-F13234ABDFE5}.
The backup browser is stopping.
 
Error: (05/04/2014 10:54:31 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume C:.
 
Error: (05/04/2014 10:54:31 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
 
Error: (05/04/2014 10:53:55 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/04/2014 10:53:08 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (05/04/2014 10:47:57 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
 
Error: (05/04/2014 10:18:29 AM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{2A359346-EA41-42AB-999D-F13234ABDFE5}.
The backup browser is stopping.
 
 
Microsoft Office Sessions:
=========================
Error: (05/05/2014 02:53:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4071
 
Error: (05/05/2014 02:53:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4071
 
Error: (05/05/2014 02:53:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/05/2014 02:53:33 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3073
 
Error: (05/05/2014 02:53:33 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3073
 
Error: (05/05/2014 02:53:33 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/05/2014 02:53:32 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2059
 
Error: (05/05/2014 02:53:32 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2059
 
Error: (05/05/2014 02:53:32 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/05/2014 02:53:31 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1029
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-05-05 14:42:29.558
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-05-05 14:30:16.768
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-05-05 13:47:23.573
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-05-05 13:29:53.548
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-05-05 13:02:46.361
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-05-05 11:16:30.121
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-05-04 11:09:54.610
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-05-04 10:28:43.224
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-05-03 21:59:07.378
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-05-03 21:48:14.627
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
??????? Windows Live Mesh ActiveX ??(????) (Version: 15.4.5722.2)
??????? Windows Live Mesh ActiveX ??? (Version: 15.4.5722.2)
µTorrent (Version: 3.4.1.30888)
64 Bit HP CIO Components Installer (Version: 6.2.2)
ACD/Labs Software in C:\ACDFREE12\ (Version: v12.00, FREE)
Adobe AIR (Version: 3.3.0.3670)
Adobe Digital Editions 3.0 (Version: 3.0)
Adobe Download Assistant (Version: 1.2.1)
Adobe Flash Player 13 ActiveX (Version: 13.0.0.206)
Adobe Help Manager (Version: 4.0.244)
Apple Application Support (Version: 3.0.1)
Apple Software Update (Version: 2.1.3.127)
ASUS LifeFrame3 (Version: 3.0.21)
ASUS Live Update (Version: 2.5.9)
ASUS Power4Gear Hybrid (Version: 1.1.43)
ASUS Virtual Camera (Version: 1.0.21)
BaboViolent 2.11
Bonjour (Version: 3.0.0.10)
Cisco AnyConnect Secure Mobility Client  (Version: 3.0.08057)
Cisco AnyConnect Secure Mobility Client (Version: 3.0.08057)
CLC Sequence Viewer 7.0 (Version: 7.0)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2013 (KB2760587) 64-Bit Edition
Dropbox (Version: 2.6.31)
Enthought Canopy (64-bit) (Version: 1.1.0.46)
Evernote v. 4.6.7 (Version: 4.6.7.8409)
Fast Boot (Version: 1.0.9)
Free MP3 Cutter 2.0 (Version: 2.0)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Git version 1.8.4-preview20130916 (Version: 1.8.4-preview20130916)
Google Chrome (Version: 34.0.1847.131)
Google Drive (Version: 1.14.6059.644)
Google Talk Plugin (Version: 5.3.1.18536)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Update Helper (Version: 1.3.23.9)
GPBaseService2 (Version: 140.0.211.000)
HP Officejet 6700 Basic Device Software (Version: 28.0.1315.0)
HP Solution Center 14.0 (Version: 14.0)
HP Update (Version: 5.002.002.002)
HPProductAssistant (Version: 140.0.212.000)
ImageJ 1.47v
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1118)
Intel® Processor Graphics (Version: 9.17.10.3347)
iTunes (Version: 11.1.5.5)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Java™ 6 Update 3 (Version: 1.6.0.30)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
Lexmark 2600 Series
LiveUpdate 3.3 (Symantec Corporation) (Version: 3.3.0.92)
Malwarebytes Anti-Malware version 2.0.1.1004 (Version: 2.0.1.1004)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Access MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft DCF MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Excel MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Groove MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Lync MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Mouse and Keyboard Center (Version: 1.1.500.0)
Microsoft Office 32-bit Components 2013 (Version: 15.0.4569.1506)
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Office Professional Plus 2013 (Version: 15.0.4569.1506)
Microsoft Office Proofing (English) 2013 (Version: 15.0.4569.1506)
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4569.1506)
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4569.1506)
Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft OneNote MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Outlook MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Publisher MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Security Client (Version: 4.5.0216.0)
Microsoft Security Essentials (Version: 4.5.216.0)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (Version: 9.0.30411)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Word MUI (English) 2013 (Version: 15.0.4569.1506)
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
Music Manager
Nero 8 Essentials (Version: 8.3.594)
neroxml (Version: 1.0.0)
Notepad++ (Version: 6.4.5)
Nuance PDF Reader (Version: 6.00.0041)
NVIDIA Control Panel 306.97 (Version: 306.97)
NVIDIA Graphics Driver 306.97 (Version: 306.97)
NVIDIA HD Audio Driver 1.3.12.0 (Version: 1.3.12.0)
NVIDIA Install Application (Version: 2.1002.85.551)
NVIDIA Optimus 1.10.8 (Version: 1.10.8)
NVIDIA PhysX (Version: 9.12.0213)
NVIDIA PhysX System Software 9.12.0213 (Version: 9.12.0213)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
OpenOffice.org 3.4 (Version: 3.4.9590)
Oracle VM VirtualBox 4.2.18 (Version: 4.2.18)
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4569.1506)
Pharos
Privacy SafeGuard version 1.1 (Version: 1.1)
QuickTime 7 (Version: 7.75.80.95)
R for Windows 3.0.1 (Version: 3.0.1)
Realtek High Definition Audio Driver (Version: 6.0.1.6318)
RStudio (Version: 0.97.551)
Skype™ 6.11 (Version: 6.11.102)
SolutionCenter (Version: 140.0.213.000)
Symantec Endpoint Protection (Version: 11.0.5002.333)
Synaptics Pointing Device Driver (Version: 15.1.18.0)
TrayApp (Version: 140.0.212.000)
Update for Microsoft Excel 2013 (KB2752087) 64-Bit Edition
Update for Microsoft Lync 2013 (KB2817678) 64-Bit Edition
Update for Microsoft Lync 2013 (KB2863908) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760344) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760544) 64-Bit Edition
Update for Microsoft Office 2013 (KB2768012) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817636) 64-Bit Edition
Update for Microsoft Office 2013 (KB2825631) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827272) 64-Bit Edition
Update for Microsoft Office 2013 (KB2863825) 64-Bit Edition
Update for Microsoft Office 2013 (KB2863843) 64-Bit Edition
Update for Microsoft Office 2013 (KB2863844) 64-Bit Edition
Update for Microsoft Office 2013 (KB2863860) 64-Bit Edition
Update for Microsoft OneDrive for Business (KB2863864) 64-Bit Edition
Update for Microsoft OneNote 2013 (KB2817628) 64-Bit Edition
Update for Microsoft Outlook 2013 (KB2863911) 64-Bit Edition
Update for Microsoft PowerPoint 2013 (KB2837627) 64-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2817301) 64-Bit Edition
Update for Microsoft Word 2013 (KB2863909) 64-Bit Edition
VideoLAN VLC media player 0.8.6f (Version: 0.8.6f)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Wireless Console 3 (Version: 3.0.19)
ZoneAlarm Free Firewall (Version: 11.0.000.504)
ZoneAlarm Security (Version: 11.0.000.504)
ZoneAlarm Security Toolbar  (Version: 1.8.11.11)
 
========================= Devices: ================================
 
Name: TOSHIBA e-STUDIO Series
Description: TOSHIBA e-STUDIO Series
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
Description: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Cisco Systems
Service: vpnva
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 57%
Total physical RAM: 4008.16 MB
Available physical RAM: 1694.43 MB
Total Pagefile: 8014.5 MB
Available Pagefile: 4950.34 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.45 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:149.04 GB) (Free:47.99 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:425.64 GB) (Free:276.71 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\LINDSEY-PC
 
Administrator            Guest                    Lindsey                  
UpdatusUser              
 
 
**** End of log ****
 
MalwareBytes Anti-Malware:

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/4/2014
Scan Time: 10:47:41 AM
Logfile: 
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.05.04.06
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Lindsey
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 299562
Time Elapsed: 27 min, 21 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 1
PUP.Optional.Softonic.A, HKU\S-1-5-21-1603894698-2300423335-2240050449-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SOFTONIC\Universal Downloader, Quarantined, [9ec89eaf473434028fcb93e8857d12ee], 
 
Registry Values: 4
PUP.Optional.VBates, HKLM\SOFTWARE\MOZILLA\FIREFOX\EXTENSIONS\{21EAF666-26B3-4a3c-ABD0-CA2F5A326744}, Quarantined, [442259f42b50c076dbbd53ced42eaf51], 
PUP.Optional.VBates, HKLM\SOFTWARE\MOZILLA\FIREFOX\EXTENSIONS|{21EAF666-26B3-4A3C-ABD0-CA2F5A326744}, C:\Program Files\V-bates\Firefox, Quarantined, [442259f42b50c076dbbd53ced42eaf51]
PUP.Optional.VBates, HKLM\SOFTWARE\WOW6432NODE\MOZILLA\FIREFOX\EXTENSIONS|{21EAF666-26B3-4A3C-ABD0-CA2F5A326744}, C:\Program Files\V-bates\Firefox, Quarantined, [442259f42b50c076dbbd53ced42eaf51]
PUP.Optional.VBates, HKLM\SOFTWARE\WOW6432NODE\MOZILLA\FIREFOX\EXTENSIONS\{21EAF666-26B3-4a3c-ABD0-CA2F5A326744}, Quarantined, [abbbbf8e1a613ef89efa948ddf23dc24], 
 
Registry Data: 1
PUP.Optional.Conduit.A, HKU\S-1-5-21-1603894698-2300423335-2240050449-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, http://search.conduit.com/?gd=&ctid=CT3315513&octid=EB_ORIGINAL_CTID&ISID=MA341E6C9-0EF9-416C-B345-BEE00D47BC99&SearchSource=55&CUI=&UM=5&UP=SP97305721-FF8E-4BEC-963F-433B7C0C90E2&SSPV=, Good: (http://www.google.com), Bad: (http://search.conduit.com/?gd=&ctid=CT3315513&octid=EB_ORIGINAL_CTID&ISID=MA341E6C9-0EF9-416C-B345-BEE00D47BC99&SearchSource=55&CUI=&UM=5&UP=SP97305721-FF8E-4BEC-963F-433B7C0C90E2&SSPV=),Replaced,[72f42528bbc0da5c6fb1dd5312f27987]
 
Folders: 0
(No malicious items detected)
 
Files: 10
PUP.Optional.SearchProtect.A, C:\Users\Lindsey\AppData\Local\Temp\nsd3AAB.exe, Quarantined, [60068ac32655ab8b6c372cfa37ca33cd], 
PUP.Optional.SearchProtect.A, C:\Users\Lindsey\AppData\Local\Temp\nsi2F34.exe, Quarantined, [c2a45bf25526aa8c7d26c0663fc2a957], 
PUP.Optional.SearchProtect.A, C:\Users\Lindsey\AppData\Local\Temp\nsiA5C4.exe, Quarantined, [471f1c31dd9e43f3574c64c27e83dc24], 
PUP.Optional.SearchProtect.A, C:\Users\Lindsey\AppData\Local\Temp\nsm857A.exe, Quarantined, [b1b536176417a690c9da55d123de08f8], 
PUP.Optional.SearchProtect.A, C:\Users\Lindsey\AppData\Local\Temp\nssAB7F.exe, Quarantined, [085e6edf0c6f69cdc0e39096b34eb34d], 
PUP.Optional.SearchProtect.A, C:\Users\Lindsey\AppData\Local\Temp\nssB012.exe, Quarantined, [1d49400da6d5e74f940ff234c33e3dc3], 
PUP.Optional.SearchProtect.A, C:\Users\Lindsey\AppData\Local\Temp\nst358C.exe, Quarantined, [2b3bee5fa1da0f27198ab96dbd44a55b], 
PUP.Optional.InstallMonetizer.A, C:\Users\Lindsey\AppData\Local\Temp\is-UQ205.tmp\InstallManager.exe, Quarantined, [a7bf8ebfe8938fa765116cb8d62b11ef], 
PUP.Optional.Conduit.A, C:\Users\Lindsey\AppData\Local\Temp\nsn459A\SpSetup.exe, Quarantined, [60069eaf8af14fe7088a9c7f2cd555ab], 
PUP.Optional.Conduit.A, C:\Users\Lindsey\AppData\Local\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: (      "startup_urls": [ "http://www.google.com/ig/redirectdomain?brand=ASUT&bmod=ASUT", "http://search.conduit.com/?ctid=CT3289847&SearchSource=48&CUI=UN37535599381912537&UM=2&sspv=CHNTR2" ],), Replaced,[dd890f3ede9d3bfb5add6ff753b19d63]
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
MBAR:

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
 
Database version: v2014.05.05.11
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17105
Lindsey :: LINDSEY-PC [administrator]
 
5/5/2014 4:45:33 PM
mbar-log-2014-05-05 (16-45-33).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 294104
Time elapsed: 25 minute(s), 22 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
system-log.txt:

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17105
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.095000 GHz
Memory total: 4202860544, free: 1702936576
 
Downloaded database version: v2014.05.05.11
Downloaded database version: v2014.03.27.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 98B324F9
 
Partition information:
 
    Partition 0 type is Other (0x1c)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 45062262
 
    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 45062325  Numsec = 312560640
    Partition is not bootable
 
    Partition 2 type is Extended with LBA (0xf)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 357623808  Numsec = 892637184
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 640135028736 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-62-1250243728-1250263728)...
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-45062325-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
RKill:

Rkill 2.6.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html
 
Program started at: 05/05/2014 05:13:36 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
  * HKLM\Software\Classes\.exe\shell found and deleted!
 
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 05/05/2014 05:16:07 PM
Execution time: 0 hours(s), 2 minute(s), and 31 seconds(s)

Attached File  mbam-log-2012-12-14 (13-34-35).txt   2.34KB   5 downloads



#4 Broni

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Posted 05 May 2014 - 05:49 PM

p22002970.gif You're running two AV programs:

Microsoft Security Essentials   
Symantec Endpoint Protection (Norton)

You must uninstall one of them.

If Norton use this tool: http://www.majorgeeks.com/files/details/norton_removal_tool.html

 

Then...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner



  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

Edited by Broni, 05 May 2014 - 05:49 PM.

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#5 billiam864

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Posted 06 May 2014 - 01:26 PM

Broni, Thanks for your fast reply. Things seem to be running a lot faster more consistently... Here's what you requested: 
 
# AdwCleaner v3.207 - Report created 06/05/2014 at 09:15:09
# Updated 05/05/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Lindsey - LINDSEY-PC
# Running from : C:\Users\Lindsey\Downloads\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\Lindsey\AppData\Roaming\CheckPoint\ZoneAlarm LTD Toolbar
File Deleted : C:\Users\Lindsey\AppData\Roaming\Mozilla\Firefox\Profiles\i0n7704p.default\user.js
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{318A227B-5E9F-45BD-8999-7F8F10CA4CF5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{318A227B-5E9F-45BD-8999-7F8F10CA4CF5}
Key Deleted : HKCU\Software\Softonic
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17041
 
 
-\\ Mozilla Firefox v14.0.1 (en-US)
 
[ File : C:\Users\Lindsey\AppData\Roaming\Mozilla\Firefox\Profiles\i0n7704p.default\prefs.js ]
 
 
-\\ Google Chrome v34.0.1847.131
 
[ File : C:\Users\Lindsey\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Search Provider] : hxxp://mp3url.net/searchSuggest.php?txtSearch={searchTerms}&cmdSearch=Search%21&dosearch=dosearch
Deleted [Search Provider] : hxxp://en.softonic.com/s/{searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Deleted [Search Provider] : hxxp://search.conduit.com/Results.aspx?q={searchTerms}&SearchSource=49&CUI=UN37535599381912537&ctid=CT3289847&UM=2&sspv=CHNTR2
Deleted [Startup_urls] : hxxp://search.conduit.com/?ctid=CT3289847&SearchSource=48&CUI=UN37535599381912537&UM=2&sspv=CHNTR2
 
*************************
 
AdwCleaner[R0].txt - [44384 octets] - [19/04/2014 00:44:57]
AdwCleaner[R1].txt - [1612 octets] - [06/05/2014 09:13:08]
AdwCleaner[S0].txt - [44150 octets] - [19/04/2014 00:47:47]
AdwCleaner[S1].txt - [2000 octets] - [06/05/2014 09:15:09]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [2060 octets] ##########
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by Lindsey on Tue 05/06/2014 at  9:33:34.84
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A42D2EB4-DD31-4BB5-8AA5-8D4E04806DBE}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\privacy safeguard"
Successfully deleted: [Empty Folder] C:\Users\Lindsey\appdata\local\{2D669B27-5ED7-4113-85E9-1764F3EBACE0}
Successfully deleted: [Empty Folder] C:\Users\Lindsey\appdata\local\{72D65B42-935B-4658-B295-406EFF135924}
Successfully deleted: [Empty Folder] C:\Users\Lindsey\appdata\local\{CA438676-BB0C-44C7-8C9A-CEA32C965732}
 
 
 
~~~ FireFox
 
Successfully deleted: [File] C:\user.js
Successfully deleted the following from C:\Users\Lindsey\AppData\Roaming\mozilla\firefox\profiles\i0n7704p.default\prefs.js
 
user_pref("extensions.defaulttab.PIR7", 1397884714);
user_pref("extensions.defaulttab.active.affiliate", 2852);
user_pref("extensions.defaulttab.active.overridechromesearch", false);
user_pref("extensions.defaulttab.active.overridekeywordsearch", false);
user_pref("extensions.defaulttab.browserID", "C1735DB29FB8F1C3558E8865852AF694");
user_pref("extensions.defaulttab.firstrun", false);
user_pref("extensions.defaulttab.installdate", 1366348712);
user_pref("extensions.defaulttab.installedVersion", "2.3.3");
user_pref("extensions.defaulttab.lastNetSeerDownload", 1397884715);
user_pref("extensions.defaulttab.sethomepage", false);
user_pref("extensions.defaulttab.useNewTabWhiteList", false);
 
 
 
~~~ Chrome
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\geggofhlfbcmanadhknllmlajiafopoh
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 05/06/2014 at  9:43:23.40
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
ESET did not detect anything.
 


#6 Broni

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Posted 06 May 2014 - 07:34 PM

p22002970.gif Update Firefox to the current 29.0 version.

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

 

===================================

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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