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Unable to connect to Proxy Server - Need Help!

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#1 Rothchyld


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Posted 03 May 2014 - 11:15 AM

Hello, my name is Joseph Rothchild and I do programming, animation, graphic/web design, and audio/video production. I also do advertising online and I contracted some adware, so I used WebRoot Internet Security and cleaned up my laptop. My laptop runs Windows 7, it is a Dell Ispiron, and it runs the internet off of a Arris Router through time warner cable. 


Once I ran WebRoot, it restarted my computer suddenly. When it finished restarting, it came back on saying that Windows had recovered from an unexpected shutdown. When I went to go back to work all my browsers said that they were Unable to Connect to Proxy Server. My router is fine and working (that is how I am on my desktop right now) and it says that it is connected. 


I have tried going to command and running:


ipconfig  ENTER

netsh winsock reset ENTER


Restart the computer, still not working.


Disabled my adapter, removed all the networks. 

Enabled adapter, reconnected to my router.


netsh activate ipv4 (and v6)


I dumped the DNS



NOTHING WORKS! I have tried ALL OF THIS MULTIPLE TIMES and in different combinations. Nothing has worked and I do not know why. I have reset my router, I tried hooking it up via ethernet and to no avail. 


Can someone please help? My laptop is my well being. It is how I take care of my family and I have a project due tomorrow. Thank you for your time and consideration.

Edited by hamluis, 03 May 2014 - 12:07 PM.
Moved from Win 7 to Am I Infected - Hamluis.

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#2 dev00790


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Posted 05 May 2014 - 07:42 AM



Have you checked the proxy settings in each of the browsers on the computer?

- Try disabling / removing the proxies. If you still get the problem after this let us know.

Regards, dev00790


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