Hello, I hope your day is going well. I was wondering if anyone could help me with this stressful issue? I've just about ripped all my hair out!
I'd first like to give you some information about my issue and what lead up to this mess so sorry if it's a bit long.. It was about almost about 2 weeks ago when the situation happened and my computer was running flawlessly. However, I bought a new G930 Logitech Headset (haven't even used yet btw!!!) and when I plugged in the USB dongle the driver was updating and my sound immediately crashed, and then a red x appeared on my volume. I've tried so many solutions to get my sound back and everyone of them seems to fail! I re-installed drivers yadda yadda (same stuff people keep saying) I remember downloading a driver updater (someone recommended) and I believe it probably infected my PC if it wasn't already infected with possibly malware?
Then some really funny stuff starts to happen to my PC... (approximately 2-4 days after sound wasn't working) My PC was stuck on the start up screen for Windows and was only able to use safe-mode (normal mode it would lock up and run super slow). Luckily I found a solution to this (had to cancel a windows program through task manager seconds after startup) and now I have that fixed half way.. The other problem was that my PC was going SUPER slow after my start up, some of my start up programs would freeze up and become a black box and unable to close out of them until 10mins later sometimes I had to restart because they wouldn't close! Even my start task manager froze up on me so I couldn't end the programs through that. I ended up following a thread that was from this site and followed procedures from someone who had a similar issue and seemed to fix that part of the mess. Once I get that fixed though another problem occurs and now my PC won't shut down/restart. I have to hold down the off switch on my rig for it to shutdown and I'm sure that's not good for the PC.
So now I'm at where my pc can't restart/shutdown by itself, and start ups are no longer freezing and becoming black boxes although I have no sound and dxdiag says there is no sound card.
I'm thinking maybe my soundcard might have gone out (onboard soundcard) here is my system specs also http://speccy.piriform.com/results/S0t7GLTMBXS1fI0yJAh112f
Also, I ran the DDS file that was highly recommended for users to post in their threads for their issues so here is that dds.txt 38.48KB 0 downloads
PS. I ran AdwCleaner and had found nothing
Edited by Splewge, 03 May 2014 - 01:55 AM.