I have had three printers get fouled up with my laptop in the last six months. My computer geek made things worse. So I tried CCleaner and wiped out every reference to HP in my registry and wherever CC said it was. Suddenly, I could print with the loaner I have--an HP Deskjet 1512. I want to get back to my HP Officejet 6500-nzE710n. Revo says I am missing a driver named
IP or lp-6500 e710nzMSI.msi. I can't find it.
Can anyone help me? I want to uninstall so I can reinstall. It has never been correctly installed. This time I want to get it right.